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Customer Ratings & Reviews

Your price for this item is $21.99

Customer reviews

Rating 4.6 out of 5 stars with 2178 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Multigroom 3000's ease of use, affordability, and long battery life. Many appreciate the multiple attachments and lightweight design, finding it effective for trimming beards, mustaches, and other areas. While some wish for a waterproof design, the overall performance and value are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,178 reviews
  • Rated 1 out of 5 stars

    Broke after the first month of use.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could this glowing report but it broke the first month or use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for about 6 months the trimmer turns on by itself and stops. The power button is off no use. It's the first time ever to watch the trimmer start on its own and stop by itself.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Ranju,
      Thank you for taking your time to leave this review. We are very sorry to hear that your experience with our Multigroom was far from perfect. May we suggest an easy tip to fix this issue? We kindly ask you to charge your trimmer for 8 hours straight on the working power outlet and away from metal surfaces that may interfere during the charging.
      Should this not help, please feel free to get in
      touch via social media. We’re available 24/7 on Facebook and
      Twitter. Alternatively, you can reach out to us via the contact
      page on our website. One of our colleagues will then try their
      best to help you further.
      Hope to speak to you soon!
      Kind regards,
      Philips Consumer Care philipsglobal

  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good and excellent condition. ... ready to use :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good not good not good not good not good not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks after few uses

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three of these in the past year and all three have failed. At this point I am not going to buy another one of Philips no telco product.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi George, thanks for your review. We are sorry to hear your multi-groomers did not meet your expectations. These devices are supposed to last longer then one year. We'd like to know more, so please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! philipsglobal

  • Rated 1 out of 5 stars

    worked only once!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to have a one-time trimmer, then this is the best option for you!

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi. Thank you for taking the time to write a review. Sorry to hear your trimmer only worked properly once. We would be happy to assist you further. Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon! philipsglobal

  • Rated 1 out of 5 stars

    Worst of the worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month and stop working, i connect the charger same won't work

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi. Thank you for sharing your feedback with us here. What a shame to hear that your brand new device stopped working after such a short time. That must be very frustrating.
      We recommend that you try other power outlets, in case the one you've been using is not tight enough to hold the charger.

      If the issue persists, we'd be more than happy to help you further.
      Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​

      Hope to speak to you soon!​

      Kind regards,​

      Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    Stopped working after using for 5 times

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after using for 5 times, the power button doesn't work and the trimmer will not be turned ON.

    No, I would not recommend this to a friend
    • Brand response from Answered by Philips
      Posted .

      Hi there,

      Thank you for sharing your feedback with us. We are sorry to hear about this inconvenience. We can imagine this must be quite unsettling. If you have any questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care Philipsglobal-en_US

  • Rated 1 out of 5 stars

    Bought it june 2019 not working after couple use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it june 2019 not working after couple of months I purchased geek squad insurance with the item so I hope I will get another one

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your utmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.

      24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN

      1-800-243-3050
      Monday – Saturday: 9:00 AM – 9:00 PM ET
      Sunday: 9:00 am – 6:00 PM ET
      Excluding Major Holidays

      We look forward to hearing from you. PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless battery dies way too fast lasted less then a week.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi Kingeo,
      We are sorry for the inconvenience and thank you for sharing it.
      Could you reach out to our support team by using this link.
      https://www.usa.philips.com/c-w/support-home
      You can also come back to us at any time via social media (Facebook and Twitter), or via the contact page on our website. One of our colleagues will provide you with the best assistance.
      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    Died in a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit would not turn on after a week. I charged it, but will probably return it.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hello Kenneth,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.

      24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN

      1-800-243-3050
      Monday – Saturday: 9:00 AM – 9:00 PM ET
      Sunday: 9:00 am – 6:00 PM ET
      Excluding Major Holidays

      We look forward to hearing from you, Kenneth. PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product never worked properly and was not adjustable neither

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn’t work not strong enough wish it worked tho convenient but doesn’t work

    No, I would not recommend this to a friend
    • Brand response from Answered by Philips
      Posted .

      Hi Linda,

      Thank you for sharing your feedback with us. We are sorry to hear about this inconvenience. We can imagine this must be quite frustrating. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care Philipsglobal-en_US

  • Rated 1 out of 5 stars

    It doesn’t stop working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on/off button doesn’t work so I can’t turn it off and have to wait for it’s battery to die

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there, thank you for your message. We are sorry to hear about the inconvenience. Have you tried to give your Multigroom a proper cleanse? Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    No worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Stopped working after 3 uses. Don't buy!

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi. Thank you very much for bringing this into our awareness. We're truly sorry to hear your appalling experience with your brand-new shaver.

      It sounds like your device slipped past quality control and we're eager to dig into this unfortunate malfunction for you, and hopefully provide you with a solution.

      Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Philips Consumer Care philipsglobal

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I've been using this trimmer for years, and it's been a game-changer for my grooming routine! It's incredibly easy to use, gliding smoothly through even the thickest hair with minimal effort. The adjustable settings and precision blades have allowed me to achieve a perfect trim every time, and the cordless design makes it super convenient to use on-the-go. Its durability and performance have been impressive, and I've had zero issues with it even after extensive use. Highly recommend!"

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work past 20 days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy quality. Don't trust Phillips trimmers. There's a reason they're really cheap

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your utmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco multigroomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.

      24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN

      1-800-243-3050
      Monday – Saturday: 9:00 AM – 9:00 PM ET
      Sunday: 9:00 am – 6:00 PM ET
      Excluding Major Holidays

      We look forward to hearing from you. PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    I didn't get my delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate best buy after my package didn't delivered. They waste my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good nose trimmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheap and it is painful while trimming hairs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product personally and I won’t recommend this product

    No, I would not recommend this to a friend