Customer Ratings & Reviews
- Model:
- MG5750/49
- |
- SKU:
- 5821700
Customer reviews
Rating 4.6 out of 5 stars with 1591 reviews
(1,591 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Multigroom 5000 Trimmer's ease of use, long battery life, and ample attachments as significant advantages. Many also praise its performance and value for the price, highlighting its lightweight design. While some users found the shaving quality could be improved and expressed concerns about the charging indicator, the positive feedback on other features outweighs these criticisms.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Attachments
Rated 4 out of 5 stars
A good all-around trimmer package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Multigroom 5000 Trimmer is the complete package. With a full compliment of attachments, including both wide & narrow guide heads, this trimmer system should satisfy most consumers. I particularly liked the addition of the nose, ear and fine tuning precision attachments. There are a total of 18 attachments and the kit also comes with a handy pouch to store them together. I also like the the fact that is unit is Lithium-ion based. This usually translates into a product out lasting the older battery tech. Haven't had the unit long enough to validate if the run time lives up to the 3 hour rating, but it does charge quickly and operates on the cord. The rubber grip is expansive and makes the unit easy to work with. No slippery surfaces. And the dual cutting blades that self sharpen is another ingenious design facet. I personally prefer the trimmer systems have the dial adjustable length control but considering all the additional functionality built into this product, the versatility is pretty much incomparable to that type of product. This trimmer system is an outstanding value when on sale. Highly recommended.
I would recommend this to a friend - Pros mentioned:Attachments, Battery life
Rated 5 out of 5 stars
A great trimmer with attachments for every need
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised at the sheer number of attachments that came with this multi-function trimmer. From varied trimming blades providing extra wide, full size and precision and nose trimming attachments to a multitude of guard attachments for stubble, beard, hair and body trimming, the Phillips Norelco multi-groom serves every conceivable "man-scaping" need in a single device. The included pouch is especially helpful in keeping all these attachments in a single place. Using the trimmer is everything you'd expect from a Norelco electric trimmer. The blades are sufficiently sharp to avoid snagging, and all the included guards ensure that you don't cut yourself but can still achieve the desired trimming effect. It charges up quickly and holds the charge for quite a few uses before needing to be recharged. I am delighted with this device and am happy to recommend this to anyone looking for an all-in-one trimming device.
I would recommend this to a friend Rated 1 out of 5 stars
turns itself on ..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.turn the razor off. It randomly turns itself on without touching it after a hour..a day...2 weeks..whenever it feels like it without touching it. A real piece of junk. What is the deal with this? Avoid at all costs.3 months old and junk.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To much noise and the battery isn’t longer to use very low power
No, I would not recommend this to a friend - Pros mentioned:Attachments, Battery life
Rated 5 out of 5 stars
Multifunctional groomer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t too sure how much I would need this groomer but over the course of a few weeks I found myself using several of the included attachments. It comes with a large clipper and all of the guards; good for trimming your hair or beard, a smaller clipper and guards for tighter spots like around the ears, and a nose/ear tip. The attachments pop on and off easily as do the guards. An organizer for the pieces would be nice(it does come with a storage bag). The rechargeable battery life hasn’t been an issue and is a nice alternative to always looking for batteries. This groomer replaces two of my other trimmers even though I’m not ready to start cutting my own hair. This is a must if you like to keep a clean trimmed look.
I would recommend this to a friend Rated 2 out of 5 stars
For longer beards; not stubble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough short/stubble attachments. Wish they had smaller/shorter attachments.
No, I would not recommend this to a friendBrand response from Answered by Philips
Posted .Hi, thank you for sharing your thoughts on the Multigroom 5000. It's a pity to hear that the device didn't come with the amount of stubble attachments you had hoped. We'll make sure that your feedback regarding this is noted.
If you have any questions, now or in the future, then please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Thank you again for your review.
Kind regards,
Philips Consumer Care
Rated 1 out of 5 stars
Stopped Working After One Use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this trimmer just once. It trimmed hair fine. 2 weeks later I heard a buzzing sound in my closet and it had turned itself on??? I recharged it and put it back in the closet. When I tried to use it 2 months later, it would not start. I have tried charging it again every week for the last three weeks, but It is completely dead.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for leaving us a feedback about your Multigroomer. We are sorry to hear that it did not live up to the longevity we have designed it to have. We would like to closely inspect your device. So, if you may find the opportunity, please send us a private message on one of our official social media pages below, with the product details and your proof of purchase.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Rated 1 out of 5 stars
Be specific about the details
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your product need to have more detail online. What is the maximum and minimum cutting length in mm. My old trimmer had maximum 25 mm cut. This one has maximum 16 mm which is very low. Have to return it. Please add more detail. Wasted my time for ordering waiting on this product.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Julie,
Thank you for flagging this issue to us. We highly value your feedback to improve our services. Anyway, we are sorry to hear the product did not live up to your expectations. As you mentioned, the Philips Norelco Multigroom 5000 Trimmer comes with several different guards (for beard, eyebrows and hair) with a maximum length of 16mm.
If you have any questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Rated 2 out of 5 stars
not for clean shaves
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you'll be left with stuble no matter the attatchment with this. Cant even use it in the shower
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for writing us a feedback about your Norelco Multigroomer. How unfortunate to hear that you are not a fan of the product, and that it did not give you satisfying results. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Rated 1 out of 5 stars
Disappointed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks... IDK maybe I have tough beard hair but this thing cannot get through it. It leaves my beard completely wrecked and uneven. The only tool I can actually get some use out of is the nose hair trimmer and the really small trimmer head for details. It doesn't have enough power for the bigger trimmer heads even when plugged in.
No, I would not recommend this to a friendRated 1 out of 5 stars
no way to know if it charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.trimmer when plugged in, does not have a light or anything to let us know if its charging or not. i do not know if its charged fully? or somewhere in the middle charged. should have a put in a small led to know when its charging, and to let conusmer know when its fully charged.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
We appreciate your review about the Multigroom 5000 Trimmer. We value our customer's feedback, and so, this will be taken into consideration for the innovation of our products. Meanwhile, to help enlighten you about the charging proper, your groomer delivers up to 3 hours of runtime per 1 hour charge. We hope you will find this useful information.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Rated 1 out of 5 stars
Stopped Charging after 3 month of use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product after seeing the reviews and was very happy with the performance until it stopped charging. I have been using it for ~ 3months about once in 2 weeks and was happy with the performance. But, all of a sudden the LED is not glowing when I put it to charge and slowly trimmer ran out of charge.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for sharing your valuable feedback. We're sorry to hear that you've been experiencing this issue with your Trimmer. There are a few potential reasons as to why your Trimmer can stop charging, so we would like to go over these with you. First, please try charging another device in the electrical socket you are using, to rule out the possibility that it's an issue with the power outlet. Next, if you're using a charging stand to charge your device, please make sure that the device is placed correctly on the stand (you can find details on this in the user manual). Your trimmer also requires regular cleaning to function properly. You can find guidelines on this here: [ https://www.usa.philips.com/c-f/XC000002102/my-philips-groomer-is-not-charging ]. We hope this helps.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://www.facebook.com/Philips/) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the clippers with a guard and it left an uneven cut that had to be corrected by another set of clippers.
No, I would not recommend this to a friendRated 2 out of 5 stars
Multigroom 5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the standard trimmer can grab and actually drew blood
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trimmer and accessories felt cheap out of the box. There is just the power button no indicator light to let you know if it’s fully charged or if it needs to be charged. Did not even try to use it because of that. Will be returning.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Narijabey,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that you're not satisfied with your new trimmer. Allow us to share some facts about the charging that may help you out. The battery takes 1 hour for a full charge, and 5 minutes for a quick charge. This lasts up to 3 hours of running time! Hope this helps.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Reliable and sturdy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Philips trimmer that I’ve own. This one is a little lighter and feels a little cheaper but it seems to perform very well. I swapped out the smaller trimmer head for the full size hair trimmer. Changing trimmer types is very easy to do. My wife shaved my head with no issues. The attachments fit snug and stayed in place. It doesn’t have the “turbo” features like my other one but it powered through week old stubble with no issues. Charged quickly and seemed to hold its charge the month that I’ve been using it. Good product so far.
I would recommend this to a friend Rated 2 out of 5 stars
This thing is too sharp..
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing nicked me on the neck and I was bleeding... be careful.
No, I would not recommend this to a friend- Pros mentioned:Attachments, Battery life
Rated 5 out of 5 stars
Works well
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product has lot of attachments and it took me a while to figure out how all of them were to be used. They connect to the head easily. The shaver charges quickly and hold a charge for a long time. Overall, I liked this product. When I first held the shaver in my hand, I thought it felt cheap. But, it ended up giving a smooth shave. The final result wasn't a completely smooth face but the shave was very close. The nose hair trimmer was a great addition. It worked well and will definitely be used regularly.
I would recommend this to a friend Rated 2 out of 5 stars
Philips Norelco - Multigroom 5000 Trimmer - Black
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the performance is low when compared to other models
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working in 10 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device stopped sorking completely within ten days. Hardly used it two times. Best buy refused to change replacr or even help. It doesnt charge and doesnt wake up. Useless piece. Will never buy Philips Razor again Complete waste of money
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco Multigroomers come with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
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