Customer Ratings & Reviews
- Model:
- MG5750/49
- SKU:
- 5821700
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Multigroom 5000 Trimmer's ease of use, long battery life, and ample attachments as significant advantages. Many also praise its performance and value for the price, highlighting its lightweight design. While some users found the shaving quality could be improved and expressed concerns about the charging indicator, the positive feedback on other features outweighs these criticisms.
This summary was generated by AI based on customer reviews.
Poor battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasts only for 10-15 minutes after full charge, won’t recommend. Very unhappy with the purchase.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Mario,
Thank you for writing us a feedback about your Norelco Multigroomer Series 5000. How unfortunate to hear that you are not a fan of the product, and it did not live up to your expectations. We would like to clarify that this model has a running time of 80 minutes of cordless use, if you fully charge it for 16 hours. We would kindly advise that you give it a full charge to get the most out of your groomer.
Should you have other questions or concerns, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Bunny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blade do not cut as close as advertised. Also the cleaning brush is very inadequate and in fact do not clean at all.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Works great, lots of pieces.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I opened up the Multigroom trimmer and immediately something plastic hit the floor. This unit has a bunch of trim guards as well as 3 trimmer blades. I has the normal one that's installed on the unit, a wider blade for larger areas and a precision blade that's nice and small. After the overload of pieces, the one thing I don't like is that there isn't a led light that signals when it's charged. That said, the manual states a 5 minute charge is usually sufficient for a single face grooming. I just like fully charging batteries before I drain them. Otherwise, this is a great little trimmer. There's the round nose attachment that I prefer over the flat ones. It does take a second to figure out how to switch blades, the illustration in the manual leaves much to be desired. If you place your thumb on the back of the blade and your index finger under the cutting blade surface, lift up with your index finger and it takes a bit of effort, but it pops off so you can interchange the 3 blades. If you're looking for something to clean up around the ears and nose, trim your mustache, beard or those mad scientist eyebrows, this is your tool.
I would recommend this to a friend Stopped working for no reason
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality it stopped working for no reason which is shocking to me
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi. Thank you for taking the time to bring this into our attention. We're sorry to hear that the quality of your Philips Multigroom 5000 trimmer did not match your expectations. We would be happy to take a look at this issue for you and hopefully, help you improve your experience.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Defective switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The switch was defective so I returned and waiting for refund.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there, thank you for sharing your experience with the Multigroom 5000 Trimmer. How regrettable that you've faced an issue with the switch of the device and that you've returned it. That's of course not the experience we want you to have with our products. If you ever have any questions about any of our devices, then please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter and are always happy to help. Alternatively, you can reach out to us via the contact page on our website. Kind regards, Philips Consumer Care
got one use out of it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not recharge, battery mustve failed, got a manscape one thats waterproof
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for sharing your review here with us. We're sorry to hear your Multigroom doesn't seem to charge. That's not ideal, and we'd like to take a closer look at this for you to see how we can help.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Came broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately, we had to return as it came broken in the shipment :(
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for taking the time to flag this to us. This is indeed, not how it should have been, as we always ensure the quality, and even packaging (for this matter), at all times. We hope you were already able to report this instance to BestBuy. If you would need further assistance from Philips, our social media pages are 24/7 available to help you out with your concern.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap components therefore mediocre product at best.
No, I would not recommend this to a friendBroke on second use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on second use battery completely died won't charge anymore
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Thanks for flagging this here! How unfortunate to hear that your newly purchased trimmer broke after only being used twice. That is not supposed to happen at all of course and we would very much like to see if we can help out here. Hopefully we can get you back to enjoying your trimmer soon again. The appliance should have an operating time of up to 3 hours when it has charged for 1 hour. Have you tried connecting your charger to another socket? We're just checking so we can rule out the possibility of there being a socket issue. Please know that we are happy to investigate this issue further for you. Feel free to get in touch with us via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
That’s give to much problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s give to much problem . Every time that has problem.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Manish,
Thank you for sharing this feedback here. We are sorry to hear you consider your Philips Norelco as a source of troubles. That is obviously not the quality level we are aiming for. We would be happy to have a closer look at your device.
If you wish, please reach out to us via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
stopped working after 8 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working initially but then stopped working just after 8 months
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Sama,
Thank you for sharing your feedback with us. We are sorry to hear that your Multigroom stopped working properly after just 8 months. We can imagine this must be quite disappointing. If you have any questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Hair puller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Waste of money since it's not powerful enough.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi, thanks for leaving a review regarding the Multigroom 5000 Trimmer. We are really sorry to hear that it has not been providing you with the anticipated shaving experience, and hope we can help make the trimmer more value for money for you! If you have very thick or long hair on your head and/or beard your Philips Groomer will require more effort to trim or cut them. In this case, the groomer’s battery may run out quicker than usual. To ensure you have enough battery for a full trimming session, use a fully charged groomer. Make sure also that the trimmer is free from hair or debris, as this can affect its performance. You can find out how to clean your trimmer in user manual of the appliance. We hope these tips will help improve your experience. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Broke after 2 uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not turn on after only having been used twice
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Cortezpuma,
Thank you for your review. We are sorry to hear your multi-groomer doesn't seem to turn on anymore. Please make sure to clean your device thoroughly, as debris or hair stuck inside may prevent it from working. Also, please keep the trimmer in charge for at least one hour. This should ensure up to 3 hours battery life. Please also note that using the product at temperatures below 40°F (4,5°C) or higher than 95°F (35°C) adversely affects the lifespan of the battery.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care
I DONT RECOMENDED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't do the job it is supposed to do. it has no power.
No, I would not recommend this to a friendjust broke a couple of days...would not recomend i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just got broken..had it for 5 months...would not recommend it
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Norelco Doesn't Disappoint
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A family of Norelco users for over 50 years, this product does not disappoint. Some of the clippers out there jam with thick human hair or with ethnic hair that may be dry. This product works well for on a variety of hair types. My daughter has very thick hair and it did a great job with neckline, sides and even a shave above her neckline in the back. My husband has thin hair, so he used a good number of adapters that come with the unit for his styling needs. My daughter loves the attachments and my husband knows how to use them all, so we were very happy with the outcome.
I would recommend this to a friend - Pros mentioned:Battery life
Everyday use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using for about 4 years now and still going smooth. Amazing battery life
I would recommend this to a friend - Pros mentioned:Overall performance
PRODUCT NAME + REAL PERFORMANCE ARE OUTSTANDING !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS TURNED OUT TO BE A "MULTI-FACETED" ITEM WITH MANY, MANY DIFFERENT CLICK-ON PIECES TO CHANGE WITH A PERFECTLY OPERATING DEVICE: IN CLUDING THE "NOSE HAIRS" PIECE TOO !!
I would recommend this to a friend Great clipper for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is overall the third clipper and second Phillips' that I've owned so far. And I must say it hasn't disappointed me. The only thing that I wished was it had an adjuster within itself rather than different trimming guards but I think that actually defeats the purpose of having this clipper. The 5000 series is way more powerful, taking fewer passes to get the job done. I'm also more precise with this than other trimmers I've used. I don't know if it's the design, the awesome grip, the angle of the blade, or something else - but I'm certainly better with this one. The multitude of cutter heads and depth guides is a big plus for this unit. Not only do they give you versatility, but suitability as well. Sometimes these things get dropped, and if you are unlucky they land on the cutter end and the guide and/or cutter head gets broken. At least this one might still carry on serving some useful purpose after such an event. Also, I remember having a trimmer with an adjustable guide at some point over the years. I dumped it quickly because there was a real danger of the guide shifting adjustment -- towards the shorter end of things -- in mid stroke. The attachments are easy to clip on and remove, but fit snugly with no wiggle when in use. I do wish the length range had another option or two on the long end, but I expect I'll be able to find more attachments elsewhere.
I would recommend this to a friend- Pros mentioned:Battery life
Great Trimmer. Plenty of Attachments
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The trimmer is well rounded. I haven't used all the attachments because there are plenty. The ones I did use were very easy to interchange and did their job great. The charge time is super quick and the batter lasts you a long time. Has a convenient bag for travel use as well. Overall a great product.
I would recommend this to a friend