Customer Ratings & Reviews
- Model:
- S1311/82US
- |
- SKU:
- 6384516
Customer reviews
Rating 4.5 out of 5 stars with 490 reviews
(490 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Norelco Electric Shaver's shaving quality, ease of use, battery life, and price. Many also appreciate the included trimmer and the shaver's lightweight design, noting its quiet operation. A small number of customers found the shaver to be somewhat large. Overall, the feedback is overwhelmingly favorable.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. It is not as useful as it is seen.
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
Is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last longer discharging to quickl
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
I would recommend this to a friendRated 2 out of 5 stars
Fast discharge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an old and broken Norelco shaver..My main complaint is the charge duration..it doesn't last long. The unit itself works like a shaver should.
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
I would recommend this to a friendBrand response from Philips
Posted .Hello, thank you for leaving your review. We are very sorry to hear that your shaver drains out very quickly. There could be multiple reasons for it. We recommend checking our page with some easy troubleshooting: https://www.usa.philips.com/c-p/S1211_81/norelco-shaver-2300-dry-electric-shaver-series-2000/support#XC000004507.
Should this not help we will gladly assist you further via one of our social media channels. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). One of our colleagues will then try their best to help you. Hope to speak to you soon.
Rated 4 out of 5 stars
Great electric shaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this electric shaver as a replacement. Previously used a Phillips model and this is a replacement for one I had a a few years. Like to shop at Best Buy as the store is not far from my residence.
I would recommend this to a friend- Pros mentioned:Battery life, Shaving quality, Trimmer
Rated 5 out of 5 stars
Can't go wrong with this shaver
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this shaver. It charges fast and lasts for many shaves between charges. It's relatively light-weight and comfortable to hold and use. It gives a pretty close shave and I did not experience much if any skin irritation. Blades are easy to open and clean and I like that the shave head can be cleaned by running it under the faucet .The battery indicator light is also nice as it tells you when it is charging, has a full charge, or is running low. The pop-up trimmer is also a handy feature. If I had one knock though it would be that when using the trimmer the shaver is turned around in your hand and I found the power button kind of awkward to locate with your fingers. Aside from that I would highly recommend this great little shaver.
I would recommend this to a friend Rated 2 out of 5 stars
Unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package was opened. Missing travel pouch. Trimmer is really dull. Cutting blades are dull. I think the shaver was a store return.
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't very Sharp. Doesm't shave very close at all. and you havent sent the rest of the items in my order.
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
No, I would not recommend this to a friend- Pros mentioned:Shaving quality, Trimmer
Rated 4 out of 5 stars
No frills but gets the job done.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shaver is light and fits well in my hand. It's reasonably quiet. Not as close as a straight blade, but decent -- especially for those time you're in a hurry. The 3 blade heads have limited movement, but does so in 4 directions to fit the contour of your face. The pop out trimmer is quite useful. Charging time is reasonable: 45 minutes of run time on a 1 hour charge, and unlike some razors you can use the shaver while it's charging. Cleaning is easy as you simply flip the head out and run under water. Not a lot more to say as it's a basic razor, but it does the job and is easy to recommend.
I would recommend this to a friend Rated 2 out of 5 stars
Phillips Norelco electric shaver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its not working as expected. company is good but blades motion / movement is slow.
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Imran,
Thank you for taking your time and writing this review. We are truly sorry to hear that your shaver didn't meet your expectations. Sometimes, malfunction of a shaver is caused by hair and debris stuck in it. We recommend cleaning it thoroughly. If it's possible, remove the shaver heads and clean it inside as well. We hope this helps.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Rated 4 out of 5 stars
As good as it advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great electric shaver for the price and quick to charge. However, it was difficult to cut some surfaces of my face (does not contour easily).
I would recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
Is to big I dont like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is too big and I dont like it I wish I can return the product..
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
No, I would not recommend this to a friendBrand response from Answered by Philips
Posted .Hi there, thank you for your feedback. We are sorry to hear you are not happy with this shaver. If you need any assistance with it, please feel free to contact us directly. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Rated 2 out of 5 stars
light weight mens electric shaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed that it strains to cut my beard. Its ok for the money
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
I would recommend this to a friendRated 2 out of 5 stars
Not sure why I bought two and the don’t have a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not seem to have very much speed but is ok for now I think
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi, thanks for your review regarding our Norelco Electric Shaver. We are sorry to hear that it does not seem to be very quick whilst in use. It is a good idea to trim your beard before you start shaving if you have not shaved for a couple of days and have a heavy beard. This technique also helps in reducing shaving time. Also, try to not press the shaver too hard against your skin. Instead, only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. We hope these tips will improve your experience! If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Rated 2 out of 5 stars
Didn’t like
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not cut the way I wanted it too. Too late to return
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
No, I would not recommend this to a friendBrand response from Philips
Posted .Hello, thank you for taking your time and leaving this review. We are very sorry to hear about unsatisfactory results you are getting with your shaver. We would gladly look into it. We kindly ask you to reach out to us via one of our social media channels. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). One of our colleagues will then try their best to help you. Hope to speak to you soon.
Rated 5 out of 5 stars
bps
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband said, this is a great shaver. It will last a long time.
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use
Rated 4 out of 5 stars
Great Entry Shaver for the Newcomers
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a 1st time electric shaver, this was a breeze to use. The size of the shaver, fits directly into the palm of your hand perfectly. With a non slip surface to minimize drops. Battery time for shaves seems pretty adequate. I was able to get 5 great shaves, before needed to charge again. Charging seemed to take longer than I thought for a full charge, over an hour. Cleaning was completely effortless. After shaving, simply press the shaver release button and gently shake the device and watch shaving drop out. Or you can take the shaver off and run it under water as well as the head (only) of the device as they are both washable. The Philips Norelco Shaver is almost whisper quiet. I thought I would be loud while shaving and to my surprise, it wasn’t. I’m sure there are quieter devices out there but this definitely was a good feature. Shaver replacement says every 12 months or so. I shave almost every other day, hair isn’t too thick but I like to be clean shaven most of the time (minus goatee). I would guess depending on the frequency of shaving, you may replace the shaving heads before that. This device does come with a trimmer on the back for sideburns, mustache and for touch-ups, but for me it didn’t work all that well. I like close prefect cuts on my mustache and this part of the shaver didn’t do it for me. The last thing I will tell you is, after reading the manual it stated that you may experience rashes or changes to your skin from 1st using this device. I would think this would be for those who haven’t used a dry shaver before or maybe don’t use it as often. Heed this warning and dare I say it??? Moisturize your skin after dry shaving! Yes gentlemen, use some lotion on your face, it will go a long way after dry shaving! Great shaver for my 1st time around, just need to make the trimmer a little more powerful and this would be an amazing shaver.
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
I would recommend this to a friend Rated 5 out of 5 stars
Great Shaver for the Money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This reasonably priced electric shaver does a great job. It does not make much noise and is light to hold and operate.
I would recommend this to a friendRated 4 out of 5 stars
Great razor for 1st time user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought razor for my teenager. Great beginner razor!
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
I would recommend this to a friendRated 5 out of 5 stars
loved it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was very happy with his new razor, good price too
This review is from Philips Norelco - Norelco Electric Shaver - Slate Gray
I would recommend this to a friendRated 5 out of 5 stars
Great Razor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new Norelco razor...It makes my morning routine much easier
I would recommend this to a friend









