Customer Ratings & Reviews
- Model:
- S1311/82US
- SKU:
- 6384516
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Norelco Electric Shaver's shaving quality, ease of use, battery life, and price. Many also appreciate the included trimmer and the shaver's lightweight design, noting its quiet operation. A small number of customers found the shaver to be somewhat large. Overall, the feedback is overwhelmingly favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Price
Electic razor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great shaver it is easy to use and clean. Great value
I would recommend this to a friend The only facial shaver ever needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product .. clean cut and very durable. I have used this product for decades
I would recommend this to a friend4th Phillips-Norelco razor in 20 plus years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Phillips- Norelco shaver needed new cutting blades. It was cheaper to purchase this new razor .
I would recommend this to a friend
Great Shaver
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome shaver, great feel and smooth results. Charges quickly and has a nice ergonomic grip. The shaving heads have a good flex to them and leave a close shave.
I would recommend this to a friendGood value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for someone with a light beard and needs regular but not daily maintenance
I would recommend this to a friendElectric shaver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and excellent product. My son is very happy for getting this product.
I would recommend this to a friendHandy tool , wet or dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, no issues so far, very comfortable an quick when used wet.
I would recommend this to a friendCheap, for reasons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this Norelco shaver for five months. Pros: Light weight, very quiet. Lengthy charging wire. Cons: Cutting seems very slow and straining. Doesn't do my upper lip well ("shadow" all day). Top cutter piece falls into sink too easily when cleaning. Short battery life (about a week of full shaves). No carrying case or brush.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there, thank you for your review and sharing your experience with us. We are sorry to hear you are not fully satisfied with your shaver. Before first usage charge the appliance for 3 hours without interruptions and until the battery charging indication shows that the battery is full. This is needed to make maximum use of the battery capacity. All future charges will take 1 hour for an operating time of 45 minutes. At first you may not get as close a shave as you expect, or your face may even become slightly irritated. This is normal since your beard and skin will need time to adjust. Invest 3 weeks and you'll soon experience the full joy of your new shaver. We advise to move the shaver in circular movements over your skin to catch hair growing in all directions. You can stretch your skin with your free hand so blades can lift and cut hair, then gently press shaver to skin so the floating heads can follow the contours of your face.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Tricky little item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did assemble and did a shave then it dissembled again.
No, I would not recommend this to a friendCecil D. Etheredge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed does not give good shave for me..96 years YOUNG
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Howard,
thank you for your review. We are sorry to hear you are not satisfied with you Norelco shaver. Please follow these tips go get better results: pre-trim your long facial hair; only apply a gentle pressure on your skin and use circular movements; always wash your face with water and soap before shaving. We hope this helps! If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care