Customer Ratings & Reviews
- Model:
- SP9860/86
- |
- SKU:
- 6317109
Customer reviews
Rating 4.7 out of 5 stars with 429 reviews
(429 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the S9000 Prestige Qi-Charge Electric Shaver's excellent shaving quality, long battery life, and convenient wireless charging capabilities. Many also appreciate its ease of use and quiet operation. However, some customers find the price to be high and the trimmer attachment inconvenient. The sleek design also receives positive feedback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ok...but try a cheaper model first.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried switching from manual razor. It's ok...not nearly as good as I hoped. Takes at least twice as long as using a razor...and I always find spots it doesn't get. Definitely try a cheaper model first. If this is actually better than a cheaper model...then the cheaper models must really stink.
No, I would not recommend this to a friend- Pros mentioned:Shaving quality
Rated 1 out of 5 stars
Save your money. Broken after 18 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. No "real" warranty. Spoke to Philips twice (for 40-50 minutes per call). Twice they agreed to send the part to fix the shaver. Two months later it's still broken. Calls seemed to be forwarded out of the US. This is a very expensive razor that only lasted 18 months. I really liked it and it works well. But it is fragile in some areas when you are taking it apart to clean (which you have to do). Save your money and get a tougher razor from a company with customer service.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi, thanks for your feedback. We are sorry to hear you are not happy with our service and our Norelco S9000 prestige. We are not sure we understand if you ever received the replacement blades. If not, please contact us again via our social media (Facebook http://www.facebook.com/Philips or Twitter https://twitter.com/philipscare). We'll be happy to assist you with this. Please also find a useful link for instructions on how to detach the shaving heads: https://www.usa.philips.com/c-p/SP9860_86/shaver-s9000-prestige-wet-dry-electric-shaver-series-9000/support#XC000004281. We hope this helps!
Philips Consumer Care
Rated 4 out of 5 stars
Norelco Chrome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice-superb aesthetics, the kind of tool a man would want to see in his bathroom vanity and sink area.
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use, Shaving quality
Rated 5 out of 5 stars
Amazing. Nearly as close as a blade.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this for two weeks and absolutely love it. As a long time blade user, I am amazed at how close this shaves. It gives a shave that is nearly as close as a blade. This is something I never thought possible in an electric razor. The pivoting heads are very comfortable as is the shape of the razor making it also very comfortable and easy to hold. Also love the digital battery indicator. I’ve been able to get one week (7 shaves) on one charge so only need to charge it on the weekends. One drawback is the large charging base. It is probably 3” x 6” and takes up a lot of counter space if left out. At the same time it’s large size makes it awkward to get out and put away each weekend. The razor charges just by sitting on the base (instructions say the base will also charge some phones, but haven’t tried this as no need for it). The razor is very easy to clean thanks to its wet or dry usage. You simply snap off the blades and rinse the unit. Even has an indicator to remind you to rinse it. I have not tried using the razor in a wet environment or with shaving cream. So happy with a regular dry shave that I have not needed this. If you’re in the market for an electric razor, you can’t go wrong with this one.
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good razor just didn’t do the job I needed it too. The hair on my head is too thick to get a clean shave everyday.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives a great shave and a wow factor. Amazing design.
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
S9000 prestige shaver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many electric shavers and this is by far the best one I have ever had. It is pricey compared the the others I have had, but worth the extra. Give it a try, you won’t be disappointed. The Q charging is fabulous.
I would recommend this to a friendBrand response from Answered by Philips
Posted .Hi! Thank you for sharing your experience with the S9000 Prestige shaver. We're happy to hear that this model is your favorite out of all the models you've owned and that you're keen on the charging pad it comes with. If you ever have any questions regarding the shaver or any of our other products, then feel free to contact us via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. Happy shaving! Kind regards, Philips Consumer Care
Rated 4 out of 5 stars
Mr. John Mazzotta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with the ergonomic fir and feel of the shaving experience.
No, I would not recommend this to a friendRated 4 out of 5 stars
Pretty Good Electric Shaver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some getting used to. Very effective on the cheeks. Not so effective on the neck.
I would recommend this to a friend- Pros mentioned:Battery life, Shaving quality, Wireless charging
Rated 5 out of 5 stars
High Quality Shaver
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Philips Norelco - Norelco S9000 Qi-Charge Wet/Dry Electric Shaver is by far the best/advanced electric shaver I have ever owned. Upon opening the package you can tell this shaver is premium. It not only looks good but the materials it is made out of feels good in the hand. It comes with a hard case, nanotech precision blades, Qi wireless charging pad and a smartclick precision trimmer. I particularly like the Qi wireless charging pad, I can just place the unit itself down on the pad to charge wirelessly. A full charge will last about an hour and i take less than 10 minutes to shave so that so that should last me a little over a week without having to charge again. The shaving unit has a digital display to show your settings and battery life. The shave is a close one with this unit with only a couple of passes. You can either shave wet or dry as this unit is also water resistant. Overall this is a sleek shaving unit with one of the best shaves I've had so far and built it wireless charging for convenience.
I would recommend this to a friend Rated 4 out of 5 stars
Watch the reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as good as I thought for the price but still a good product.
No, I would not recommend this to a friendRated 3 out of 5 stars
Close shave, with 2 major caveats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Close shave except for mustache area, where it’s harder to turn the blades in a clockwise motion. Also can cut the corners of your mouth if you’re not careful.
No, I would not recommend this to a friendRated 4 out of 5 stars
Best shaver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as wet shave. Found that I have to shave more often than with a razer
I would recommend this to a friendRated 3 out of 5 stars
Not worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I returned this and purchased an Andis Cordless Profoil Lithium Plus Titanium Foil Shaver for $70 and it cuts far better.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Shaving quality, Wireless charging
Rated 5 out of 5 stars
Comfortable Shave
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shaving enters the 21st century with wireless charging. The charging pad is fast and easy. The LED display is bright and easy to read. This is what I call a daily shaver, meaning if you shave daily then you will get a close smooth shave. Go a week, I recommend trimming first then shaving. Also if you are new to a rotary shave you will need a period of adjustment for optimal performance. My favorite shaving with the Phillips Norelco is a wet shave in a hot shower. Man that's as close to a straight razer shave for closeness as you can get. Not for dry shaving. Wet your face and you will get a smooth comfortable shave.
I would recommend this to a friend Rated 3 out of 5 stars
Good electric shaving machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Except of the advanced Wireless charging PED it doesn’t represent any breakthrough in actual shaving. Also the wireless charging it’s a misleading concept because the charging ped needs wire connection to wall outlet.
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
shaver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice razor but I've another Philips that works just as good for half the cost.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for sharing your opinion. We understand your point and appreciate the feedback. If there is any way we can improve your experience with the S9000, do not hesitate to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Pros mentioned:Battery life, Shaving quality
Rated 5 out of 5 stars
Premium product
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had a Norelco razor or any rotary razor. I've seen them advertised for over 40 years. I decided to finally try one out and I've been incredibly impressed with how the rotary shaver performs. This shaver has quality components as it should for this price point. The feel in your hand is excellent and the ergonomics of the device are excellent. The control switches are perfectly positioned and the feel of operating the switches contribute to the perception that this is a quality product. The feel of rotating shaver blades is excellent and probably better than a traditional foil shaver so I can now understand why rotary shavers are so popular. It almost feels like a ball is rolling over your face as opposed to a foil shaver which can feel like it's cutting through the hair on your face. The only drawbacks I have with this shaver is having to remove the rotary heads to put in the trimmer and cleaning the heads is not as simple as it looks in the product images. I understand how it might not be feasible to locate a trimmer on a rotary shaver that is permanently positioned. Despite that, Norelco has built a quality shaver with their S9000. I also really like the carrying case as I do a lot of traveling. The battery seems to stay charged for quite a long time so that is definitely a plus. If you're looking for a premium rotary shaver, this is an excellent choice for this price point.
I would recommend this to a friend Rated 2 out of 5 stars
Terrible Razor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This electric razor caused serious breakouts and left dark marks on my skin. I used care using this product. I even used pre shave and post shave balm that specifically fights razor bumps and that was not a help. The product leaves much to be desired after you shave. I had to use an additional electrical t-shaped razor to remove hair that was left after my shave. Now this thing is a paper weight on the vanity. Waste of money!
No, I would not recommend this to a friendRated 3 out of 5 stars
so so
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not nearly as close a shave as Braun Series 9 and harsher on face
I would recommend this to a friend










