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Customer reviews

Rating 4.4 out of 5 stars with 1435 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers admire the Series 3000 Rechargeable Wet/Dry Electric Shaver for its shaving quality, ease of use, and long battery life. Many appreciate its performance and reasonable price, especially when on sale. While the shaver is praised for being quiet and lightweight, some customers have noted concerns about its power and the absence of a case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,435 reviews
  • Rated 1 out of 5 stars

    Not as smooth.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razor gives rashes and itching after shaving. I already dumped usage and seeking something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, not worth the money. Poor facial hair trimming ability. I returned mine to the store. Was easy to use.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thanks for reaching out to us regarding our Philips Shaver Series 3000. We are sorry to hear that you have been disappointed with the results so far, and hope we can help in case you would like to try again. At first you may not get as close a shave as you expect with a new Philips Shaver, or your face may even become slightly irritated. This is normal since your beard and skin will need time to adjust. We suggest to use a new shaver exclusively for 3 weeks to fully enjoy the closeness of a Philips Norelco shave.
      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well. Would have returned, but waited too long. Had an older one that was far far superior. This one a dud

    No, I would not recommend this to a friend
    • Brand response from Answered by Philips
      Posted .

      Hi! Thank you for sharing your thoughts on the Series 3000 Norelco Wet and Dry shaver. We regret to hear that you're not happy with your device's performance. We're not sure for how long you've been using the shaver exactly, but it would be good to keep in mind that your skin needs to adapt to it. It's recommended to allow yourself an adjustment period of two to three weeks with your new device.

      If you have longer facial hair, we'd recommend to pre-trim it before shaving. While shaving, it is also important to be gentle, especially if you have a sensitive skin. Do not press the shaver too hard against your skin and please move the shaver on your skin in circular movements to cut all hair growing in different directions.

      If following the suggestions above does not bring improvement, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Your feedback regarding the shaver is noted. Kind regards, Philips Consumer Care Philipsglobal-en_US

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dull, waste of my money, I definitely would not recommend ‼

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it, don't clean it properly have to use it twice still need to use razor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look elsewhere

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike very much. Didn’t shave very close at all.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thank you for taking your time to leave this review. We are very sorry to hear that your experience with our shaver was far from perfect. Please allow us to suggest a few tips that can improve your experience.
      It's possible that your shaver is not giving good results because it's dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, please properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. When you shave with your Philips Shaver, you will achieve optimal results if you make slow circular movements with the shaver over the face. While shaving, it is important to be gentle, especially if you have sensitive skin prone to irritation. Do not press the shaver too hard against your skin. Only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. And lastly, another reason why your shaver might not be working properly is that it is not assembled correctly.
      However, we are still glad to look into this further! Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    Not a close shave.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Does not give a close shave. Heads rotate but does not get close to your skin

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t cut very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cut facial hair very well. I had to return it and go back to a disposable shaver.

    No, I would not recommend this to a friend
    • Brand response from Answered by Philips
      Posted .

      Hi there, thanks for taking the time to write us a review here. We're sorry to hear the Norelco shaver isn't cutting your hair very well. This must be quite inconvenient for you. We'd recommend making sure the appliance is cleaned properly after using it and also store it properly. Finally, make sure the shaver is fully charged. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care Philipsglobal-en_US

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this on sale. Did not work good at all. Returned to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time buying. Very weak, will not give a decent cut

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photo is misleading as this item does not come with a bag.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. Not as good as my old one. Norelco shaver

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks Used item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the product. looks used and delivered in a repackaged box.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi. Thank you for sharing your feedback here. How unfortunate to hear that you received a product that seems used and repackaged. This is certainly not the service and quality we aim to provide to our consumers and we sincerely apologize for the inconvenience.
      We'd be more than happy to help you improve your experience. Kindly reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
      We look forward to hearing from you.​​ Philips Consumer Care​ philipsglobal

  • Rated 1 out of 5 stars

    Phillips Norelco-Series 3000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't shave as closely as previous models. Hope they come back with a better model.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi NorelcoShaver,
      Thank you for sharing your experience through this review. We're sorry that you are not entirely happy with performance of your shaver. We'd like to take a look at the ways to help you here. Please, move the shaver around your face in small circular movements. We recommend applying only gentle pressure.

      If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    Definitely would NOT recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a close clean shave. Definitely would NOT recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Shaving quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    smooth. comfortable shave

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phillips Norelco Series 3000 is light, fits comfortably in my hand, and provides a smooth shave. It's quiet, charges quickly, and lasts a long time on a charge. Has a pop-up trimmer which works as well as any others (none of them are as good as an actual trimmer) but it performs well. Small, compact size would travel easily and doesn't take up much room in the bathroom drawer! Can be used wet or dry, although I prefer using dry - not near as messy! Great little shaver!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great first electric razor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but did not come with a pouch as pictured .

    I would recommend this to a friend
  • Pros mentioned:
    Price, Shaving quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    OK Shaver

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a rule, I believe Philips Norelco makes a range of good to excellent electric shavers. My current shaver is a PN S6880, which I like very much. Because it does not have a built-in trimmer and popup heads for easy cleaning, I thought I would try the 3000 Series model which has those features. The built-in trimmer and the popup function for cleaning the heads, while both great features, do not make up for a shortcoming in the shaving performance….wet or dry. Dry left a lot of stubble, and wet left less, though still more than I find acceptable. In addition, the design of the ”handle” makes it uncomfortable to use. For me, the ease of use of the shaver and the closeness of the shave received far outweigh the peripherals. My S6880 is still the best electric shaver I have ever used: quality of shave and great ergonomics. If the quality of the shave is your main criterion, I suggest you consider a shaver from one of a higher numbered PN series. They may cost a little more; but, with Philips Norelco, you get value for the difference. If you don’t need a close shave, the Series 3000 (Model 3134) could be a good choice for you and at an economical price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mens shaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what Hubby expected, won’t handle his beard, just not sharp enough

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thanks for reaching out to us regarding your husbands Series 3000 Shaver, we are sorry to hear that it is not shaving his beard sufficiently, we'll do our best to help him improve his experience! Can you check if the shaver is cleaned thoroughly, and make sure it has been rinsed long enough and that the water used is hot enough, more details can be found in the user guide. If your husband has a heavy beard, it is a good idea that he trims his beard before he starts shaving. This technique also helps in reducing shaving time. We hope this helps! If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    failed latch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latch holding blade head failed within 2 weeks. returned

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi there,

      Thanks for your comment here. We're very sorry to hear your shaver started acting up so fast, however, it's great you found a quick and efficient solution for this. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​

      Hope to speak to you soon!​

      Kind regards,​
      Philips Consumer Care​ philipsglobal