Customer Ratings & Reviews
- Model:
- BG7030/49
- SKU:
- 6269207
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Series 7000 Bodygroom's overall performance, ease of use, and long battery life. Many appreciate its water resistance and the safety features that minimize the risk of cuts. While some found the device a bit loud or large, the positive feedback on its shaving performance and design outweighs these minor drawbacks. The lack of certain accessories was also noted by a few users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Overall performance, Shaving performance
Versatile and easy to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this body shaver to help keep that man body hair under control. I charged it out of the box, read the instructions and was off to the races. The groomer has two trimming heads on either size of the unit. One head has a foil head with a trimmer on each side. I found the trimming section worked great as a first pass over any areas with longer hair. This did become clogged a number of times and needed to be cleaned until the work was complete. Very east to clean so no problem. Follow this up with the foil shaver and it shaves close. Not as close as a true electric shaver for the face but good enough for shaving the body. I also really liked using this section around the tips of the ears. I swear as I age I am becoming part wolfman! The trimmer with blade guard is handy to shave the areas you want to keep the hair a bit longer. Like in the nether regions. The trimmer is adjustable in 2mm increments from 3mm to 11mm. The directions recommend to start at 7mm. So this is what I tried. I found you need to use different angles to get a uniform cut. This worked fine for what I wanted to do. With two different trimming sections it is very versatile. You can shave very close or just trim to a desired height. Pretty cool design if you ask me. Summary – it is long and sleek which is a blessing and a curse. It allows for the versatile trimming options. It also makes it more difficult to store as you need the space for it. There is no stand or dock to assist in storage. It does the job but needs to be cleaned frequently. It is not hard to clean but you need to stop numerous times to clean it. It is best to trim when dry. I did not get any shaver burn, sensitivity or itching. The Phillips Norelco Bodygroom Series 7000 BG7030 does what it is designed to do. If there was a stand or some sort of storage device I would give it 5 out of 5.
I would recommend this to a friend Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to shave whole body thinking would be quicker in shower. Shaves quicker dry. Not as close. Quicker to use razor in shower.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Mateo,
Thank you for writing us a feedback about your Bodygroom Series 7000. How unfortunate to hear that you find it not to be quite efficient to use in the shower. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Awkward
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it once in the shower and it feels awkward, perhaps lack of experience.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi,
Thanks for reaching out to us regarding your Bodygroom 7000 series. We are sorry that your first use was not the best and hope we can improve your next experience! It is important that the cutting element or the trimming comb which you are using with your groomer is attached correctly to its body. If the attachments are not placed correctly, the groomer may not work, or give desired results. Wet hair is more difficult to trim as they tend to stick to your skin and can be missed by the device. Therefore, we advise clipping your hair when it is completely dry. We hope this helps!
If you have any further questions, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Kind regards,
Philips Consumer Care
Not very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant cut very close to shape or trim. Get something better
No, I would not recommend this to a friendBrand response from Philips
Posted .Hello, thank you for taking your time to leave this review. We are very sorry to hear that your experience with our Bodygroom is far from perfect, and would like to suggest few tips to improve it. Could you kindly check if the comb is attached correctly. It is important that the cutting element or the trimming comb which you are using with your groomer is attached correctly to its body. If the attachments are not placed correctly, the groomer may not work, or give desired results. If you press the groomer too hard against your scalp or skin, you may accidentally change the settings to high or low or apply uneven pressure. This can result in uneven clipping.
For the best trimming experience, please make sure your groomer is in full contact with your skin and move it gently and steadily. For best results, make sure that you trim your hair against the grain. When trimming your hair, it is important to keep in mind that your hair grows in different directions. Therefore, to get an even trim, try moving your trimmer in different directions (upwards, downwards and across) so that it covers all of your hair. Wet hair is more difficult to trim as they tend to stick to your skin and can be missed by the device. Therefore, we advise clipping your hair when it is completely dry.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!Kind regards,
Finally stopped hurting myself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve finally found a razor where on lower part isn’t hurting me anymore.
I would recommend this to a friendNice job Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the trimmer and this literally came in with all the contents of the package a mess. Heres the best part about it though, i took the trimmer out and it was literally used. It had hair through the plastic covering it came in. Disgusting.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there, Nick. Thank you for your message. Have you tried reaching out to Bestbuy about this inconvenience. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't Buy. Bad quality. Did not work at all. Have to return the next day.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get yourself a Lawn Mower from Manscaped instead..
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for your review. We're sorry to hear that the Bodygroom has not lived up to your expectations. If you have any questions or would like any kind of assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Shaver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it is a man's shaver but i tried it on female legs and does not work
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi,
Thank you for taking the time to leave us a review. We understand how convenient it may have been to share one device. However, as there are different important aspects when it comes to shaving female body hair, we would like to let you know there's a few "ladyshave" options of great quality available as well such as the BRL170/50!
If you have any questions about our ladyshaves, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok except one problem, you can’t cut your hair down to 2,1 or zero.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Monju. Thanks for taking the time to write a review. Based on the model you reviewed, you should be able to trim and cut hair in any direction. That's thanks to the adjustable trimmer with 5 trim lengths ranging from 1/8”(3mm) to 7/16”(11mm), including a guard and self-sharpening blades. If the model is not matching your expectations, we are happy to assist you in figuring out how to achieve your needs with this model or a different model.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This razor cuts very poorly. It's almost impossible to get a close shave with it.
No, I would not recommend this to a friendSucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sucked. Retuned it a few days after buying it. Does not give a close shave
I would recommend this to a friendcleaning
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good hurtful not comfortable does not get the job done
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Lucky,
We are sorry to hear that the product did not live up to your expectations.
We'll be more than happy to have a closer look at it.
Please feel free to reach out to us at any time via social media (Facebook and Twitter), or via the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
Garbage trimmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This trimmer is horrible. It trims very poorly and doesn't get the hairs very well. I wish I had never purchased it.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Rob, thank you for taking your time to leave this review. We regret to read that your experience with our trimmer was far from perfect, and we would like to see how we can help here. Please allow us to suggest a few tips that might help improve your experience.
Please check if the comb is attached correctly. It is important that the cutting element or the trimming comb which you are using with your groomer is attached correctly to its body. If the attachments are not placed correctly, the groomer may not work, or give desired results. If you press the groomer too hard against your scalp or skin, you may accidentally change the settings to high or low or apply uneven pressure. This can result in uneven clipping.
For the best trimming experience, please make sure your groomer is in full contact with your skin and move it gently and steadily. For best results, make sure that you trim your hair against the grain. When trimming your hair, it is important to keep in mind that your hair grows in different directions. Therefore, to get an even trim, try moving your trimmer in different directions (upwards, downwards and across) so that it covers all of your hair. Wet hair is more difficult to trim as they tend to stick to your skin and can be missed by the device. Therefore, we advise clipping your hair when it is completely dry.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards,Philips Consumer Care
Broken After 9 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t hold a charge and is less than a year old. The item was not abused and probably was charged less than 10 total times. Good when it worked but it did not last long.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for sharing your experience here. We are sorry to hear your Philips Norelco 7000 is giving you some troubles after such a short time. This is clearly not the lifespan we aim our products to have.
We’d like to share with you some advice that might be able to solve your issue. First off, we’d recommend cleaning your device deeply by removing the attachments and cutter. It is important to get rid of any potential debris stuck inside the internal chamber that might be interfering with the device’s functionality. Then, please, fully charge your device once again (it should take approximately 1 hour) making sure to place the device correctly on the charging stand. We would also suggest exploring different sockets in your house to check whether the charging process differs.
If this does not solve your issue, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Not for long term use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good on curves and leaves spot on skin as its heated metal contact.
No, I would not recommend this to a friendNice groomer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I boutgh it for my husband’s birthday and he love it
I would recommend this to a friendGood enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you shave your beard this thing sucks. If you have a beard it’s okay.
No, I would not recommend this to a friendDon't waste your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really useless shaver. Doesnt even get close to your skin and the trimmer just gets stuck in the hair.
No, I would not recommend this to a friendBrand response from Answered by Philips
Posted .Hi Kelly,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that you're not satisfied with the performance of your bodygroomer. If you press the groomer too hard against your scalp or skin, you may accidentally change the settings to high or low or apply uneven pressure. This can result in uneven clipping. For the best trimming experience, make sure your groomer is in full contact with your skin and move it gently and steadily. Furthermore, make sure that you trim your hair against the grain, as it is important to keep in mind that your hair grows in different directions. Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Open box for a new item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one side was sealed and when I opened the box I’ve found a few pieces of hair inside the box. Definitely need to get a replacement
I would recommend this to a friendBrand response from Philips
Posted .Hi,Silver. We're truly sorry to hear that your box arrived in that condition. That's certainly not the quality and service we aim to provide to our consumers.
We'll be more than happy to help you improve your consumer experience, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!Kind regards,
Philips Consumer Care