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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 471 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 471 reviews
  • Rated 2 out of 5 stars

    Not exactly a replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requested replacement blades/head for HQ9 head for 8200 series. Package indicated HQ8 and 5200 series. Works but not the same and not sure for how long.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi Gramps,

      Thank you for writing us a feedback about your Replacement Heads for Series 5000 Shavers. How unfortunate to hear that it may not be compatible with your groomer. If you wish to have this checked through us, kindly send us a copy of your receipt and a picture of the product details imprinted at the back of your shaver's handle, through our social media pages below. We will then be happy to assist you on this matter.

      Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 4 out of 5 stars

    Norelco replacement heads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement from Phillips Norelco. The replacement heads made in Netherland

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not as good as the HQ8 heads that they replaced, but are better than nothing. I bought these on sale along with a new Norelco shaver which was also on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to replace after a year. Fresh blades make for a nice shave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    keep having trouble with ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refridge is great, but i can't understand why we are having constant trouble with ice maker, either it gets too full and have to empty it and the wait forever to get it filed up. sometimes it doesn't

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Manny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shaver is like new. Everything is fine, price and quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great shave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and provides a very close shave. Very pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement Heads

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work pretty decent. The shaved / head don't seem to shave that close.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    had to order my blades, came to my house withing 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered blades for electric razor..shipment came in quickly.Shop at Best buys regularly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to replace

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for Father-In-Law and he loves the brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought a spare set in advance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Norelco and bought these in advance for replacements

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Give me what I purchased !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In December, I bought TWO sets of Norelco razor SH50 replacement heads. One set was delivered. Since then, Best Buy has repeatedly committed the FELONY of making the FALSE CLAIM that you were unable to deliver the second set. GIVE ME WHAT I PURCHASED !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not shave well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wrong replacement, using them but do not buy them.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there. We are sorry to hear that the replacement for your Norelco was not satisfactory, and understand this is an inconvenience. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never arrived, and now Best Buy won't refund my money back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Reloading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to load into razor took about 30 mins. Directions not useful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blades did not fit: had to return them. Awaiting credit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Norelco quality without question.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the REAL DEAL unlike the counterfeit trash you shop for, and waste you time on Amazon. What I had used for 12 weeks were off Amazon. I went more than a couple of days without shaving (one time) and the results were more than painful, due to the hair being pulled out instead of cut. As a result, I didn't even try to shave my upper lip. I bought these, got home, put them in, and in minutes had my wonderful Norelco quality shave once again without any pain. Don't try to save a few pennies. BUY THESE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good shave!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to get rid of some horrible replacements I got on Amazon. These replacement heads were a vast improvement: no painful pulling of beard hairs while shaving! These do the job well with no pulling. It's been too long since I purchased my razor new to be able to say they were "like new," since I think there is room to improve. However, but after my prior purchase I'll gladly accept the "pretty good" shave these heads provide!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine Philips Norelco - Like a New Shaver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked around for replacement blades and found many that appeared to be genuine Philips Norelco - but weren't. Found these on Best Buy for a few dollars more, but indeed were genuine. And they shave that way - like I just bought a new shaver!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't be fooled by counterfeits sold online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! Can't say much more except that the ones I got online via Amazon in Norelco packaging must have been counterfeits because they pulled my whiskers and hurt. These did not.

    I would recommend this to a friend