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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 376 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Shaver 5300's smooth shaving quality and ease of use. Many appreciate its long battery life, convenient pop-up trimmer, and quiet operation. While some find it could have more power, the overall feedback highlights its value and effectiveness for wet or dry shaving. The lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 376 reviews
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Average.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cut close enough. A hand razor does s add lot closer. Long battery life.

    I would recommend this to a friend
    • Brand response from Philips
      Posted .

      Hello, thank you for your review. We are sorry to hear your are not please with your purchase. It is possible that the performance of your shaver has declined because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to don’t function correctly. To fix this problem, properly clean your shaver. If possible, remove the shaving heads and clean your shaver from the inside as well. For detailed cleaning instructions, refer to your user manual. To achieve optimal results make slow circular movements with the shaver over the face, only apply a gentle pressure which makes your facial hair stand upright and makes it easier for the shaver blades to catch and cut them. If you have any questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care philipsglobal

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price...great value....replacement heads available to order

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not get a close shave The beard trimmer not the greatest either

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shaver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a premium rechargeable shaver. Long life battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sharp enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do much. Not good for thick hair……………..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not better than old style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to try this style. I have used the older style for years. I thought this style would preform better but found it is not any better than old style at a higher cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There is no leather case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is nothing special about this product really

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bb sent open box and I couldn’t return

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pinches my hair. For some reason the circular razors never work correctly for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best shaver, I have been using Norelco's for 30+ years and this is my least favorite one. Hard to shave up close and head falls off all the time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Shipping out Used Personal Hygiene Iitems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as Best Buy sent me a previously used shaver instead of a new one. :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good shave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new design / shape isn't an improvement in anyway. Not a good shave.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small shaver does not work well on thick hair, the main shaver needs hair to be very short to cut evenly. Snags and is inconsistent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not This Model!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several Norelco shavers and all have been very decent and durable. However, I this purchase was a major disappointment. It does not hold a charge for long at all. It also seems faulty because it turns off during every shave now. Pushing the power button gets it going again but it’s almost impossible to get through an entire shave. I ended up purchasing another less expensive Norelco that works fine. I wish I had returned the more expensive one that I’m reviewing now. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Jim, thank you for taking your time to leave this review. We are very sorry to hear about your unsatisfactory experience with our shaver, and would like to see how we can improve this issue. May we suggest charging your shaver for 8 hours uninterruptedly, on the working power outlet and away from metal surfaces that may interfere during the charging?
      However, we are still more, than happy to help you further! Please feel free to get in
      touch via social media. We’re available 24/7 on Facebook and
      Twitter. Alternatively, you can reach out to us via the contact
      page on our website. One of our colleagues will then try their
      best to help you further.
      Hope to speak to you soon!
      Kind regards,
      Philips Consumer Care philipsglobal

    • Brand response from Answered by Philips
      Posted .

      Hi Jim, thanks for leaving your feedback. We regret having to read that your latest Norelco shaver was a disappointment compared to your previous Philips shavers. A full charge of one hour should be enough for a 60-minutes use. If you keep your shaver thoroughly clean, this also improves the battery performance. However, if the device stops working mid-use, this is something we might want to take a closer look into, and see if we can do anything for you.

      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care Philipsglobal-en_US

  • Rated 2 out of 5 stars

    Not a Norelco Guy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just sold on this item. Takes just as long to get a good shave with it as a traditional razor---and it doesn't feel as good! Sorry. Wish I could be more positive/upbeat.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi there,

      thank you for leaving this review. We're sorry to hear that your experience with the Shaver 5300 was not what you expected. Unlike a traditional razor, this shaver delivers up to 90,000 cuting actions per minute. Thus, it is designed to deliver a close shave with fewer passes for more comfortable skin. The fully flexible heads also turn 360° to follow your facial contours. To get the best shave, we recommend pre-trimming your long facial hair and making sure to be gentle. If you prefer shaving with a foam or shaving gel, we recommend always washing your face with water and soap before you start shaving. You can then apply your favorite shaving gel or foam to the skin, and start shaving by moving your shaver in circular movements. For dry shaving, we again suggest always washing your face with water and soap beforehand, and then drying it properly. Please allow at least 15 minutes for your skin to dry completely before you start shaving. Then, you can start shaving by moving the shaver on your skin in circular movements. This circular movement is important, as it ensures that all hair growing in different directions is removed from your skin. We hope these tips are useful for making the most out of your Shaver.

      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care philipsglobal

  • Rated 2 out of 5 stars

    Not quite up to par

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed was slower than expected and it did not give a close shave. It was returned.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thanks for your review regarding the 5300 Shaver, we are sorry to hear it did not meet exceptions and that it has been returned, you must feel disappointed. We suggest to use a new shaver exclusively for 3 weeks to fully enjoy the closeness of a Philips Norelco shave. During this time your beard and skin will have time to adjust. At first you may not get the close shave which you expect, or your face may even become slightly irritated, this is normal. However, as time proceeds the shave will become closer as your skin and beard becomes adjusted. If you have another go, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal

  • Rated 4 out of 5 stars

    A good shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shaves well, I just prefer the old design better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice for my dad.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my dad. We actually returned the Norelco (cheaper version) and got this one thinking it would be much better. Not the case. My dad hated this one too. I guess Norelco is not a shaver for him. On the plus side, Best Buy took care of us and made the return easy. I always appreciate the service I get at the Muskegon Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Answered by Philips
      Posted .

      Hi, Thank you for sharing your experience here. We're sorry that the results have not been up to par for your father. We're sad to hear you returned the shaver. For the next time, it could help to check if the shaver is charged and thoroughly cleaned, as hair and debris can impact the effectiveness. Also make sure to use smooth and slow rotations while shaving. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​​Hope to speak to you soon!​​ Kind regards,​ Philips Consumer Care Philipsglobal-en_US

  • Rated 4 out of 5 stars

    A new line for the shave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied when I use with shavel gel.It sometimes hurts with dry shaving

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iml

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took me almost a hour to shave with it. don't like it

    No, I would not recommend this to a friend
    • Brand response from Answered by Philips
      Posted .

      Hi there, thank you for your feedback. We are sorry to hear you are not satisfied with the performance of this shaver. If you need any assistance with it, please feel free to contact us directly. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.

      Hope to speak to you soon. Philipsglobal-en_US

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not enjoy as much. It didn’t not provide the closets shave. Did cause some irritation.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi there,

      Thanks for leaving us a review here. We're very sorry to hear you didn't have a good experience with the shaver. This must be quite inconvenient for you. Please know that there's an adaptive period within the firsts times using the appliance. After that, the shaving experience should feel a lot smoother. We would also advise you to clean and store the appliance properly after using it in order to make sure there aren't any hair or debris inside the unit.

      Hope this helps, but if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​

      Hope to speak to you soon!​

      Kind regards,​
      Philips Consumer Care philipsglobal