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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1343 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers frequently mention the 4100 Power Toothbrush's overall performance and long battery life as significant positives. Many appreciate its ease of use and the helpful timer feature. Some customers have expressed concerns about the lack of included accessories and cleaning ability, while others note that replacement heads can be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,343 reviews
  • Rated 4 out of 5 stars

    Philips Sonicare - 4100 Power Toothbrush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vibrations give a pretty good cleaning. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonicare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product wouldn't have chosen any other. Thanks for this wonder toothbrush

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh….Wish it was stronger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has nowhere near the power/vibration of the 6100 model. It’s smaller and weaker, and am not a fan. The 6100 is much stronger and does better job cleaning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worthful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, long lasting battery makes it different. Just I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely better than a manual toothbrush!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to a electric toothbrush for the first time in my life. I have to say, it is much more efficient I do not see myself going back to a manual toothbrush anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Brush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My more expensive Philips toothbrush's battery went dead. This is $60 cheaper, takes the same brush, lacks a few doo-dads, but I didn't use the doo-dads anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, 9 year old allergic to clean teeth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, hopefully this helps my 9 year old do a better job keeping her teeth clean and healthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush. Has good features and is by far the best electronic toothbrush I've used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmnnnnnnnnnnnnnnnoo lo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced old one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is says, replaced my old one, this one is just the same....clean teeth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electric Tooth Brush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product for the price. One was purchased for each 3 family members!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I own several and my whole family brushes with sonic cate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inconvenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I’m giving it four stars instead of five is because it did not come with the plug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush. I am a scrubber, and my dentist is always getting on to me because it damages my gums. this has stopped the scrubbing and my teeth fell so clean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn’t come with clear directions. It made my gums sore I had to stop using it. It was to fast and hard on both speeds. I had to quit using it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Liked the small charging stand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it stopped working a month after I purchased it. I did like how small the charging station is- compact enough to take in a suitcase.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi. Thanks for leaving your review here. We regret to hear that your brand-new toothbrush stopped working after only one month.
      Rest assured that this is not the quality we aim to provide as a brand and we'd be more than happy to look into this issue for you.
      Unfortunately, to get an accurate assessment of the issue, we'd need additional details you can only share privately with us.
      Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!
      Philips Consumer Care philipsglobal

  • Rated 3 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough power for electric toothbrush. Too weak

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Phillips Sonicare. It does not have the power that my last, two did... disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one toothbrush and it stopped working. Thought it was a fluke so ordered another one but it also stopped working pretty quickly. Called customer service and they were completely unhelpful, just kept saying it's over 14 days. So now I have a $43 non-working toothbrush. Once @Bestbuy has your money, they don't care. Will never shop there again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after a few months of use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clean, broke after a few months of use. I did not have a receipt and did not register it (who registers a toothbrush?) was told Philips could do nothing.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hello,

      Thanks for taking the time to write your review. We're glad to hear you got a good clean when using the brush, but we're also sad to hear it broke down. Even if you do not have a receipt or registered it, our team can still have a look at it and hopefully help you out, based on the serial number.

      We advise you to reach out to us via social media (Twitter @PhilipsCare) and Facebook (http://www.facebook.com/philips). We will try our best to help you out! philipsglobal