Customer Ratings & Reviews

I've been using a Philips Sonicare 9700 for the past 4 years so I was excited to try this newer version. First off, the color is great! The design, feel, quality all feel very similar to what I've been used to with the 9700. The app is good for people just starting out with an electric smartbrush, and probably for younger kids who need the coaching for proper brushing habits. Having used electric brushes for 15+ years, it's relatively useless for someone like me. It's a "nice to have" but definitely not needed if you are already used to these brushes and have good habits. There were three things that were disappointing to me with this model vs the 9700. First, the 9700 came with 7 brush heads and a tounge brush (it also had a mode for cleaning your tongue to accompany the brush). Second, the travel case had a USB cord hidden inside so the case itself could charge the brush. I travel all the time for work and this feature has saved me a few times. Third, the 9700 has the pressure light on the base of the toothbrush so it's clearly visible in the mirror when you're pressing too hard. Considering the 9700 can be had for $60 more than this model, with all the extras you get, I think that one is more of a value. This model is very good, but as I said, it's disappointing to get a $200 toothbrush with 1 brush head and a flimsy travel case. Fortunately this fits in the 9700's travel case perfectly, so I can still use that case and have charging on the go. In terms of cleaning power, I have zero complaints and this is just as good as the higher end models from Philips. It is powerful and has different modes and adjustable strength levels for different mouths and gums. It also gives you the ability to work into using an electric brush if this is your first time. You'll get some extras and maybe an extra setting or 2 with the higher end brushes but this is a nice compromise of power without the fluff. Keep an eye on Black Friday and Cyber Monday each year for deals on brush heads as they're usually almost half price, so $7-8 each vs $15-16. At 3 months use per head you can get a year's worth for around $30. Overall, it's a great toothbrush, I just wish it came with at least 2 brush heads and the charging travel case. If you've had Philips Sonicare's before and this is an upgrade, it's definitely worth it.

This toothbrush was an upgrade from an oralB. This is a far superior product. It comes with a charging base but dont think the overlay is glass like you may hear, but it is stable hard plastic. It takes up virtually no room and is very streamlined. There are multiple cleaning cycles you can select from and you can also use the app to track your cleanings. In being transparent, the app isnt something I personally would use. It seems like a time waster. You can get by fine on your own without it. It only came with one brushhead. For this pricepoint, you would think two would be appropriate. The brushead it comes with can be monitored by the brush and will let you know when its time to change it out. It is very powerful and does a great job of breaking up small deposits of plaque. It also comes with a portable carrying case. It's nothing special, but does get the job done for any trips one may take. It does well holding a charge and this of course is dependent on use, or just leave it in the charging dock. This is a solid toothbrush and I would recommend it, but the small things I mentioned takes it to 4 out 5 stars.

Overall, this is a great toothbrush from Sonicare, but then I'd say that basically any Sonicare toothbrush is going to be great. I got this as an upgrade from my original Sonicare that I've had for almost 20 years. The old one still works, but became very difficult to travel with because it always needed to be plugged in or the battery would hardly last through a single brushing any more. This is a great, sleek, modern brush, and the four different brushing modes are nice, though I feel like I'm just going to leave it on the "deep clean" setting. Each setting uses one of two different vibration intensities, or may fluctuate between the two, and have different amounts of time for brushing. The "deep clean" does the higher power for a longer time. While this can pair with your phone and has an app for tracking your brushing and pressure you're using, I'd say the app is worthless. Hopefully you can remember (or feel) when you've brushed your teeth, and the visual for whether you're pressing too hard is absolutely not needed because this brush will actually dull down the vibration if you push too hard. So, you can actually feel it and react when you need to lighten up. I'd say that this is a great brush, but if you have any other Sonicare toothbrush, it's probably not worth upgrading unless the old one is dying.

This Sonicare toothbrush is a great improvement over the older models I've had in the past. The lighted indicators are more clear for displaying the different modes and countdown timer, as well as a very clear indicator of the battery level. Regarding the battery, the charger is nicely designed. The clear part goes on top of the actual charger so that any moisture or anything else stays on the clear, removable part. It's easily cleaned and the charger itself stays clean. This particular model comes with one brush. The head is rubberized and has a thick rim that doesn't chatter on my teeth like the old plastic ones did. I didn't look to see if they sell larger heads, but a slightly larger one would be great for me. After charging the first time, it was very easy to use. The timer to let you know when to switch sections is clear too. It is a lot nicer than the old versions, and totally beats the spinning and other battery operated mechanical brushes by far. My mouth felt much cleaner when I was done brushing than it had since I had a cleaning at the dentist. I forgot how well they work. If I had one complaint, I would have to say that I would like to have a second head included, but it's certainly not a deal breaker.

Excellent product, amazing cleaning and easy to use.

I love my new Philips toothbrush. I feel like I went to hygienist each time I brush my teeth. ❤️

Been using phililps brushes for years. They do a much better job then others on the market.

It was good deal and l really like the color of toothbrush. But the case was not pink. I received a white case. Not same as the picture.

The cycles are not as good as prior models and the travel case is poorly made compared to other models. Also cannot charge with prior model chargers and not good for travel if you need to charge your toothbrush

Work great; especially with the app!! I love the color. Highly recommend. Teeth and gums feel super clean!

Wonderful toothbrush on sale for under $100. It was an excellent holiday purchase that I use twice a day.

Have had several of these and they all seem to last 2-3 years which does not justify the price to me, i will just buy the cheap ones from amazon from now on

Not as good as philips ones. Not a good idea if you have composit or crowns. Not really cleaning the gums as well. So nope!

the worst products ever never works right charger suckes take all day 24 hours