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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 374 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the 9000 Special Edition Rechargeable Toothbrush for its cleaning performance, long battery life, and ease of use. Many appreciate the design and color options, as well as the power and timer features. The app integration and various settings are also well-received. The only concern mentioned by some users is the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 374 reviews
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tooth brush works great, just like all phillps products. The blue color scheme looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush. Amazing and powerful. Whitened teeth after the first day of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outstanding Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding cordless toothbrush! Works very well and it’s charge lasts a good while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love sonicare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although ive never used another brand of sonic toothbrush, i have used sonicare for over 10 years and it is the best toothbrush out there. This model i got on sale because frankly i think the $40 model works just the same. This one has several different modes which is nice. One thing i didnt realize was instead of the old 30 second intervals, this one has 20 second. So instead of quadrants you break it up into 6 sections for 2 minutes. If youve never used a sonicare i highly recommend. While this model is nice, i dont believe it is worth $200. Grab the $50 or $100 model on sale and you wont be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best electric toothbrush out there. Multiple modes and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great quality easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend, this is my 3rd one. Great quality and performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt last a year

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time ive bought a sonicare and the toothbrush died. Hoped that buying a more expensive brush would improve build quality. Unfortunately not the case. Motor started dying after 9 months of use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonic toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has several settings and the travel case is great to have

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Got this for my girl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color gradient is awesome. Feels premium. Good value on sale 99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This toothbrush is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the starter model, this model is 100x better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonicare - 9000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally believe that this toothbrush is over price yes it works yes it cleans your teeth pretty good but that’s not excuse that $200 price tag. It also needs to be charged every night or otherwise if that’s not work their way I supposed to if you do not charge it overnight every night it does lose power pretty easy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality shipping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could tell you how good the item is if i had received it. Best Buy has decided that these low cost, low overhead last mile shippers was a high IQ move. As bad as fedex and ups can be, these others shippers can easily state that the package was undeliverable whereas real shipping companies have access to a locker system for my apartment. I would gladly pay a little towards shipping if it meant I was guaranteed to get it with no issue. And now the item is probably being returned to the shelf and I lose out on the savings from the Drop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with sonicare

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade myast sonicare diamond clean after 5 years of perfect work. Reallynupset about the durability on this one just a yerar and a half working time really disappointing. I will be change to oral b now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tried new toothbrush but looks nice OnTrac left box in front of garage where someone can see box instead of close to front door

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    awful delivery/damaged open box!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered formy daughter going to college and it arrived quickly, but the box was completely damaged and had been opened, then taped closed....looked like an open box situation and that's not what I purchased. I ordered a brand new pricey electric toothbrush. I will be taking it back to the store tomorrow to have them order me a new item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color/performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking toothbrush with respectable build quality and i love the wireless charging. Got it on sale so it was well worth it! ($99)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    El Tooth Brush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an absolute great tooth brush. The phone app and the tooth brush work in complete unison to guarantee great dental care.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Started turning on by itself

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush started turning on, on its own. I could not get it to stop. I kept getting up in the middle of the night to turn it off. I finally had to wrap it in a blanket and wait until the battery died. I did a search, and I guess the circuit boards malfunction if water gets past the seal? I only owned it for 10 months when this started happening. I don't soak it in water so I'm not sure how it malfunctioned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very stylish with features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were both already users of the sonicare brand. We both have the lower model. I've had mine for about a year or two longer than her and mine was starting to show some wear. Trying out the new 9000 special edition is like driving a brand new car with all the options. It feels good in the hand, with some weight and has a nice golden bezel around where you put the brush head on, making it stand out just a bit than the lower tier sonicare toothbrushes. The charger has a clear glass cover on it that is sleek and easier to clean than the traditional sonicare base. It also comes with a travel case that kind of feels a little cheap. When I tried it out for the first time I immediately noticed a difference in quality. Either my previous sonicare had gotten too old to use or this 9000 is a remarkable step up in the way it brushes. You have the choice in 4 different brushing modes and 3 intensities. I have tried all of the modes and ended up sticking with the gum health mode. The app that links to the toothbrush will give you an idea of how well you're doing while brushing. You have your brushing frequency, time and pressure all tracked. When you're using too much pressure the toothbrush will buzz to let you know you're pushing too hard. There is a timer that buzzes every 30 seconds that let's you know that you should be moving to another section of teeth, so you don't concentrate only on one or two sections of teeth. I like this toothbrush and use it morning and night and I'm debating on upgrading my wifes older sonicare to one of these. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy i bought this amazing product i will be buying this for my brother for his birthday

    I would recommend this to a friend