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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 374 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 9000 Special Edition Rechargeable Toothbrush for its cleaning performance, long battery life, and ease of use. Many appreciate the design and color options, as well as the power and timer features. The app integration and various settings are also well-received. The only concern mentioned by some users is the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 374 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, works well, better than a regular brush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems better than the cheaper model, a bit more power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have had many electric toothbrushes in my day but nothing comes close to this toothbrush. The features and jus what I needed and I could not thank my dentist anymore for the recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Keep your teeth healthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but a superior cleaning. After a couple of uses I could already feel how much cleaner my teeth felt. I like the fact that it alerts you if you apply too much pressure. The app is cool but unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, & also looks amazing. Great options for sensitivity & modes. Travel case is cheap looking comsored to older kidels and for the price. Also, does not come with a glass like older models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love phillips

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gone over 10 years without going to the dentist and when i finally did my dentist was surprised I only had one small cavity and she asked what I used and i told her Phillips sonicare and she said that made sense

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Toothbrush

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy to use, powerful, easy to recharge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection to your phone app with Sonic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great toothbrush. The only thing i dont like is that you have to have your phone right there with you. You have to open the app and connect it each time you brush. I was expecting it to just automatically connect each time you used it to give you a running data of your performance. Otherwise, i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Oral B toothbrush that I had had for quite some time. I couldn't believe the difference. My teeth feel like I just left the dentist after every brushing. I got pink and it's even "pretty".

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teeth have never felt more clean than when using this Sonicare 9000. Recommended it to anyone whos looking at these reviews. A MUST HAVE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use, and it works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great electric toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good electric toothbrush which does a deep cleaning. I have used another brand and model of Sonicare. This one has been a vast improvement. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought an electric toothbrush was stupid. Then bought this on sale. Love it. It’s like a clean, invigorating massage for the teeth and gums. Left feeling dentist office clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electric toothbrash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned one and was surprised by the power and how long it stays charged. And the results are amazing. I can see my teeth getting whiter without using any extra special toothpaste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product that protect your teeth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush and love it; awesome product by Philips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dentist grade brush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for half off, thought the app would give a little more information/data than it does, but definitely a high quality tooth brush, would only purchase at the sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Step Up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up from my previous electric toothbrush. It is quiet, has a pressure alert and even has a setting for whitening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a deal of the day promotions and am very happy with it. I like the timer because it makes me do a good job. The different settings are also great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good but too much for what it's worth.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush was perfect for the year and 4 months that I had it but around the 1 yr 4 month mark it started acting funny and would randomly stop and pitter instead of a consistent vibration. Now at 1 yr 5months it's just barely working and am tossing it out. For a nearly $200 you would expect it to be able to last much longer especially under pristine conditions but that's just the way of common goods now. Unless it's on a really good sale it's not worth it. Save yourself the trouble and buy a toothbrush that does basically the same thing in the $60-$80 price range. The only thing your paying extra for is the admittingly good aesthetics and that's it. They even cheaped out on the charging stand; it used to look a lot better on the earlier models comparing it to the one my friend has. Even if the toothbrush didn't break I would still say that I had wished I just bought a cheaper one. In normal circumstances I would have given it a 3 out of 5 simply because the cost is insane but because it died way sooner that it should have that costed it another star. Don't make the mistake I did. Go with a more affordable Phillips Vibrating Toothbrush if you want to stick in the Phillips brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Called Philips to get replacement. Still recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within first 4 weeks. First problem - loud vibration. Then vibration mechanism started failing. Had to call to Philips to get replacement, as manufacturing warranty is 1 year Replacement came in 5 days - works perfectly great!!! Great customer service!!!!

    I would recommend this to a friend