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Customer reviews

Rating 4.8 out of 5 stars with 1274 reviews

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  • Quality

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the DiamondClean Electric Toothbrush's superior cleaning ability and long battery life. Many appreciate the travel case and ease of use, along with the multiple settings and sleek design. Positive feedback also highlights the convenient charging and built-in timer. However, some customers find the price to be a significant drawback, and a few mention needing to adjust to the vibration intensity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 41 reviews
  • Pros mentioned:
    Travel case
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My trusty Sonicare that I bought 6+ years ago finally died and since I needed to get a new one it seemed an appropriate time to upgrade from the basic model. The Diamond Clean is NICE. I selected the rose gold model and it looks very stylish. I especially love the compact travel case. I never traveled with my old Sonicare because the case was too bulky. It was easier to pack a manual toothbrush. This model has a compact, stylish travel case that can also charge your toothbrush via USB. All the different modes are great but because the toothbrush is more advanced I do miss my favorite feature of my old model, which was that I could pop the handle in the dishwasher to clean and sanitize it. While this toothbrush is great, I don’t know that is worth the $200 price tag. If you find a good sale or coupon it’s great. I paid about $115 and think it’s definitely worth that.

    I would recommend this to a friend
  • Pros mentioned:
    Toothbrush
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no doubt in my mind, after the very first time I used it, that there was a definite difference in how my teeth felt after using this and my regular tooth brush. I had that just back from the dentist feeling. I'm actually looking forward to my next teeth cleaning to see if this is making the difference I hope it is. One added benefit, minor though it may be, is I'm using half as much tooth paste. If I use the normal amount, this thing suds it up so much I look like Cujo before I'm finished. Makes a good tongue scrubber too. Thought about getting a lower model because this one is overpriced. The travel kit and charging glass made this the one I had to have though: just setting it in the glass is just too cool a solution and keeps the sink area tidy looking. And the black looks cool (well, as cool as a toothbrush can be expected to look).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush. At first I thought it would be like my other electric toothbrushes but this is by far the best one I have purchased. Finally, a toothbrush that I have been able to take with me when I travel without compromising quality care. I wasn't fond of the cost for this toothbrush, but it has been worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our families forth Sonicare toothbrush. These toothbrushes are a bit pricey but in my opinion worth every penny. When you are done brushing your teeth you can feel the difference between it and any other brush. And after a week of using it you can see a difference in the mirror.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product -- the Mercedes Benz of Toothbrushes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Phillips Sonicare. This is a product that works and it works well. It is not simply the toothbrush that you are buying - you are buying the system - a system that includes a case (that also acts as a charger - trust me - this is critical on the road), and a glass for the home (that also acts as a charging station - it cuts down on the clutter on the area around the sink). It offers numerous capabilities for whitening, cleaning and so on. A great product - the only knock - it is overpriced. Too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    PHILIPS BLACK DIAMOND TOOTHBRUSH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TOOTHBRUSH IS GREAT! LOTS OF SETTINGS, HOLDS A CHARGE FOR 2 WEEKS. THE ONLY DOWNSIDE IS PRICE ($200.00) AND THAT IT DOES NOT STAND UPRIGHT ON THE CHARGER. THE CHARGER IS A CUP, SO THE TOOTHBRUSH IS ALWAYS ON AN ANGLE.

    I would recommend this to a friend
  • Pros mentioned:
    Toothbrush
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally it's better than the 2nd generation of sonicare clean, although it's way more expensive. But you'll find it's worth it. I like the sensitive and gum care mode best.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best toothbrush on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this toothbrush as a upgrade to my aging FlexCare Platinum model which was approaching 8 years old. While the diamond black is a bit on the pricey side, it is certainly worth the money. My teeth feel like they have been professionally cleaned each time I brush them. I love the glass cup that can be used to rinse and well as charge my toothbrush. I have owned the diamond black for approximately 3 months and I am 100% satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Solid brush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great brush that is very easy to keep clean and charged. The different settings can be confusing and it is very pricey.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Never been cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teeth are so clean after using this tooth brush.. It is alittle expensive but if you have the money it's worth it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A little pricey when replacing heads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this a great item for dental hygiene. I got a good deal at Best Buy but this item is pricey and requires ongoing maintenance with replacement heads.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Electric toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about an electric toothbrush, but I have had multiple dentist recommend them. I read great reviews about Phillips Sonicare. I enjoy this toothbrush, but I do not see a difference in whitening like they claim. That is not the only reason why I purchased, but wanted to point it out. Also, this product is quite expensive. Best Buy did price match, but they were unwilling to use a coupon that Phillips was offering at the time to save an additional $50. I only purchased from Best Buy because I had significant cash rewards to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but great toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sonicare toothbrush and the first "top of the line" model I've owned. It gets my teeth super clean, but was very expensive. I'm not sure it was worth so much more than some of the other models but it's certainly great at cleaning teeth.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great toothbrush. A little pricey but worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good upgrade from essence style brush..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older essence style brush.. Definitely worth it. Smaller and more powerful however only downside is high price

    I would recommend this to a friend
  • Pros mentioned:
    Toothbrush
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I love this toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, I didn't think it is worth it. I thought it is too pricey, but after I used it, I totally changed my mind. This is great!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toothbrush works ok, just i think is a little bit expensive but

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Makes you feel clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great toothbrush if you don't care for about cost.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Technology for the Traveler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant' go wrong with Sonicare. The charging technology and differnt settings are sweet. Pretty pricey though. It should include UV disinfection for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best toothbrush I ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush but I wish it was cheaper. Then again, you get what you pay for and this toothbrush does just that. It feels like I just left the dentist clean every time I use it. If you're serious about your teeth and want the best for you and your oral hygiene, I recommend this toothbrush.

    I would recommend this to a friend