Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9300's superior cleaning capabilities, user-friendly app, and long-lasting battery life. Many appreciate the toothbrush's design and ease of use, though some express concerns about the high price point. A few users also mentioned issues with charging and the travel case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,317 reviews
  • Pros mentioned:
    App, Cleaning

    Rated 5 out of 5 stars

    Different at first, but well worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting a powered toothbrush. It was a bit odd at first getting adjusted to brushing differently but my teeth feel so clean after. Feels like I just got back from a professional teeth cleaning. The app is very helpful in making sure you get a consistent clean for all your teeth

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Toothbrush

    Rated 5 out of 5 stars

    Worth the Money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds a great charge and has a lot of power. I prefer this brush head over the circle ones. I feel like i am getting a cleaning at the dentist. Fantastic toothbrush and very nice traveling case as well.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Intense cleaning from a toothbrush

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have used electric toothbrushes previously, none of them compare to the Phillips Sonicare-Diamond Clean Smart Toothbrush. First, the power of the vibration and cleaning action is much more intense than any I have used previously. Second, the recharging is so much easier, as there is no cord to attach or a stand containing a “hole” which just fits the handle, and requires inserting the handle into it. Instead, the recharger just looks like an open drinking glass sitting on a coaster, and the handle is just dropped into it whenever recharging is needed. Then, as a final comment, I have to admit that initially I thought the phone app was just a crazy gimmick, but after trying it the first time, I found that it is easy to use, and shows areas where I have not brushed effectively; the app then guides me to where I need to pay more attention to tooth brushing. It even warns if too much pressure is being applied during toothbrushing, or if the brush is being moved from one area to another too rapidly. This toothbrush and toothbrushing app is far superior to what I thought it would be when I initially purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    App, Toothbrush

    Rated 5 out of 5 stars

    Sweet toothbrush

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with my new Philips Sonicare - DiamondClean Smart 9300 Rechargeable Toothbrush - Black. In conjunction with the app, this toothbrush is pretty cool. The app guides you through brushing, tells you if you missed an area, and gives you alerts for when you need a new brush head. Needless to say, the black looks awesome! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this toothbrush! it even has an app and makes you spend enough time in each area.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great toothbrush

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time researching the different Sonicare toothbrushes, and decided to go with the DiamonClean. Although this is the only Sonicare brush that I have used, I have been very happy with it so far. The design is very clean, and I love the dark color. As for performance, it does a great job cleaning your teeth and the brush presets work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very happy with switch from sonicare

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my switch. Good battery and an easy app to use. Like the three settings as well

    I would recommend this to a friend
  • Pros mentioned:
    App, Toothbrush

    Rated 5 out of 5 stars

    Excellent Toothbrush

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brushes are great! It comes with three different ones as for your need. The brush handle itself it's magnificent easy to clean and to recharge. It comes with a travel case that it's brilliant when you travel around, even if it's a road trip. The app to monitor your brushing its tricky but great. For me it's an excellent product. Highly Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I absolutely loved my old sonicare toothbrush, but it was well over five years old, and stopped keeping a charge so this was my upgrade. My dental hygienist always gushes about how easy it is to clean my teeth every six months and said she loves it when her patients use sonicare toothbrushes. I asked about other new models of electric toothbrushes, and she recommended I stick with sonicare. As far as this model specifically, the difference from my old one is remarkable. Really feels like it’s getting my teeth cleaner. I love that it lights up and vibrates to signal when I brush too hard, because I have gum recession from brushing too hard in the past. Lastly, the new design with the glass cup or base for charging was worth the upgrade alone! It’s so much easier to keep clean than the older model with the hole in the handle to keep it on the base. I will say that I found the app to be pretty silly and I deleted it after the first time I tried using it, but overall I friggin’ love this toothbrush.

    I would recommend this to a friend
  • Pros mentioned:
    App, Cleaning

    Rated 5 out of 5 stars

    Amazing toothbrush!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: • The interface with the app helps out a lot • The first time you use this toothbrush your teeth will actually feel clean • Just an overall great product from Phillips Cons: • There really isn’t a con with this product, the only thing I could say is that it only brings 3 toothbrush tips, but that’s not a problem at all

    I would recommend this to a friend
  • Pros mentioned:
    Toothbrush
    Cons mentioned:
    Travel case

    Rated 4 out of 5 stars

    Love the brush, no charging travel case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tooth brush, it is a replacement to previous sonicare, but disappointed that the travel case doesnt recharge the toothbrush (like some other series do) I will keep but hoping to find a charging cade compatible with this one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge lasts roughly three weeks. The app lets you know if you're missing any spots while brushing, if you're brushing too hard or moving too fast while brushing. Easy to remove the brush head and just as easy to charge with the included charger. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Results

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Results! It is a pleasure to use it. It was an upgrade from the same brand. The App is very useful and kind of entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good-quality electric toothbrush

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charging is useful, battery lasts a long time. Simple to use, and the timing feature makes sense. It automatically begins counting down and signals you when to move to the next area.

    I would recommend this to a friend
  • Pros mentioned:
    App
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth the Money

    |
    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST toothbrush I have ever had. It is very pricey so I only got it because of the discount it was at but after using it a lot, I can see why it’s the price it is. The app it uses with the brush is very helpful. It also tells you the minimum time you need to brush your teeth and what sides of your teeth. The different brush settings are also nice and the charger is VERY nice quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Returned it, but still really great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly couldn't justify spending $300+ dollars on a toothbrush, so I returned it. If it was a bit more affordable, I would spend the money in a heart beat. The experience was wonderful for the most part. Only gripe I have is it is kind of loud. However, that is because it cleans your teeth really well; so of course it's going to be a bit loud. I had also made the mistake of opening my mouth to see my teeth for a moment, and toothpaste went flying everywhere from the sheer speed of the brush. Just make sure your mouth is closed! (: There is also an app that allows you to connect your brush to your phone via Bluetooth. For the non-tech folks out there; you can ignore that part. You don't have to connect it in order for it to work as intended!

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Worth the purchase!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dentist recommended me to get a electric toothbrush... well after I done my research I came across the Phillips 9300 and I’m really pleased. It’s easy to use and you can track the information on the app with your phone. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Life changer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teeth have never been better! Love the app integration, easy to use, totally worth it! Wireless recharging works great. I am terrible at tooth care, but this just upped my game!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning

    Rated 5 out of 5 stars

    Great toothbrush!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonicare! Great travel case, and battery life is long. Cleans well, a lot of diff options, but I don't usually use the app. I like the sensor for beeping when you're pressing down too hard on your teeth as well. 100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Is the reason I have had very few teeth/gum issues

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older guy here. Have been using this or or older products for most of my adult life. Dentist says my teeth and gums are in great shape, especially for my age. I also always have very little tarter build up. He attributes that to regular and thorough brushing. I credit this device fully for the thorough brushing. When you are old you will be glad you used this product.

    I would recommend this to a friend
Sponsored