Customer Ratings & Reviews
- Model:
- HX9903/41
- SKU:
- 5821702
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the product's exceptional cleaning capabilities, teeth whitening results, and the convenience provided by the accompanying app and charging cup. While users appreciate the overall performance and ease of use, some have expressed concerns regarding the high price point. Additionally, a few customers noted difficulties with Bluetooth connectivity on certain devices and found the brush heads to be larger than preferred.
This summary was generated by AI based on customer reviews.
- Pros mentioned:App
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is very powerful and works great with app, an advanced one on the market
I would recommend this to a friend - Pros mentioned:Cleaning
Pink Clean!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the clean after a thorough brushing with the Diamond Clean Sonicare. This is so much better than my previous generation of electric toothbrush. And this female likes the pink!
I would recommend this to a friend - Pros mentioned:Cleaning
Just fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brush! I couldn't have my teeth as clean as they are without it!
I would recommend this to a friend - Pros mentioned:Cleaning
Love this toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This toothbrush makes my teeth feel like I just left the dentist every time.
I would recommend this to a friend Works as advertised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s much louder than I thought, but the carrying case and design are much better than my previous Sonicare.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my toothbrush, don’t want to use anything else.
I would recommend this to a friend - Pros mentioned:Cleaning
Best Electronic Toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own 4 different electronic toothbrushes and this by far is the best one.
I would recommend this to a friend - Pros mentioned:Cleaning
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teeth have never felt cleaner. I love this toothbrush.
I would recommend this to a friend Oral-B fell off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had an Oral-B alternative for the longest time and the dentist recommended that I switch to the sonicare. Because of the vibrating action, it’s a lot gentler and more effective on your gums.
I would recommend this to a friend- Pros mentioned:CleaningCons mentioned:Brush size
Badly Irritates Gums!! Beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone with some receding gums should avoid this product. Even at low settings, the rapid brushing movement will badly irritate gums. I used it three times and now, five days later, my upper gums are irritated and possibly eroded above the incisors. I followed the manual and the on-line videos (which differ on whether to move side to side or in circular motion). I also read a separate entry about how to hold handle gently to avoid too much pressure on the gums. The produce has a "warning light" at the base of the handle to alert user when too much pressure is being applied. At no time when I used it did the warning light go off....the toothbrush obviously cleans well, and it is beautifully designed. The brushes are too big, though, and there is no instruction about how to use it inside the front and bottom center teeth. I cannot be the only person who has had a bad experience with irritated gums.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Clancy,
Thank you for taking the time in leaving us a review about your Sonicare DiamondClean. We are sorry to hear that its usage is causing you discomfort and gum irritation. This model, however, has an Easy-Start program, and will maintain in that mode for about 12 uses. This will therefore, make you adapt to the Sonicare feeling smoothly. For further instructions on how to operate the Easy-Start feature, please refer to your user manual.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Pros mentioned:Cleaning
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I can feel my teeth cleaner than ever.
I would recommend this to a friend - Pros mentioned:Teeth whitening
the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best toothbrush ever made the whole family has it and we love it
I would recommend this to a friend Phillips sonic care Diamond clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brushing with this toothbrush leaves my mouth feeling super clean. stays charged for days while traveling.
I would recommend this to a friend- Pros mentioned:Overall performance
Was a gift for daughter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter for birthday. She said that she loves it.
I would recommend this to a friend It was one of the best decision I ever made.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tooth brush and I would highly recommend it.
I would recommend this to a friend- Pros mentioned:Cleaning
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great toothbrush! Works really well! Love using it.
I would recommend this to a friend - Pros mentioned:Overall performance
Quality Sonicare!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife to replace a sonicare unit she has had for years. Great quality, and the color is pretty cool. Charging glass is really cool, and a upgrade from the normal charging dock.
I would recommend this to a friend - Pros mentioned:App
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd Sonicare and I love it. Love the different brush heads & app!!
I would recommend this to a friend - Pros mentioned:App
Works wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my electric tooth brush and the app that you get with it
I would recommend this to a friend - Pros mentioned:Overall performance
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice product.................................
I would recommend this to a friend