Customer Ratings & Reviews
- Model:
- HX9903/41
- SKU:
- 5821702
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the product's exceptional cleaning capabilities, teeth whitening results, and the convenience provided by the accompanying app and charging cup. While users appreciate the overall performance and ease of use, some have expressed concerns regarding the high price point. Additionally, a few customers noted difficulties with Bluetooth connectivity on certain devices and found the brush heads to be larger than preferred.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning
clean teeth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works well. the dentist said I had no cavities.
I would recommend this to a friend - Pros mentioned:App, Cleaning
Love this toothbrush.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this toothbrush. I love how it syncs to the app to tell me areas i need to rebrush. The various options of clean are amazing too.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little pricey, but its the best product I've found.
I would recommend this to a friend - Pros mentioned:Cleaning
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This toothbrush is amazing, my teeth feel so clean after.
I would recommend this to a friend - Pros mentioned:Cleaning
Great Toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great toothbrush, works just as advertised. Gets all dirt.
I would recommend this to a friend Toothbrush
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful toothbrush. Every time I use feel like I just came out of the dentist
I would recommend this to a friendGreat toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great toothbrush. Hook it up to your phone and it tells you that you are pushing too hard or moving too much.
I would recommend this to a friend- Pros mentioned:Overall performance
Toothbrush
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Very happy with product and quality
I would recommend this to a friend Greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tooth brush I have ever used. Super powerful.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure how I ever lived without this toothbrush!
I would recommend this to a friend - Pros mentioned:Ease of use
Works beautifully.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! User friendly. Love how my teeth feel. Superb!
I would recommend this to a friend - Pros mentioned:Overall performance
Better than I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but I don't use the smart phone app. I would probably get the model without it if I were to buy again
I would recommend this to a friend - Pros mentioned:Overall performance
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will recommend to a friend. Good purchase. It works great
I would recommend this to a friend Like going to the dentist
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I brush my teeth with this brush it feels like I’m at the dentist office. The vibration is intense at the highest setting. It’s an acquired feeling but leaves you no doubt that your teeth are clean. Well, that and the app that literally shows you the areas you missed.
I would recommend this to a friend- Cons mentioned:Price
Better off manually brushing your teeth
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item in August 2020, it came with three replacement tooth brush heads. By December 2020, it stopped working and I reached out to have it replaced by the manufacturer. It was an easy replacement and for the base for the tooth brush within days. As of August 2021, it’s stopped working and was now out of warranty. There is only a 6 month warranty on the toothbrush. I had no desire to drop another $200+ on a toothbrush that was only going to function for some months. I will say that when the toothbrush was working, my dentist did commend me for superior brushing that I’ve been doing. I’ll give credit to the toothbrush for that. However, the price of the toothbrush does not justify the length of its use and the additional replacement toothbrush heads associated with it. Take the extra 5-10 minutes to thoroughly brush your teeth. Your pockets will thank you.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Gany, thanks for taking the time to write a review. We're sorry to hear that you've had a negative experience with our toothbrush. We aim to design products that last for a long time, and we don't deem this acceptable. This toothbrush model comes with a 2-year limited warranty, and we're eager to look into this and try to provide a convenient solution. Could you reach out to us on Social Media? We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Pros mentioned:Cleaning
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans teeth well. Hard to change the settings though.
I would recommend this to a friend - Pros mentioned:Cleaning
Love this toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a clean feeling that lasts all day
I would recommend this to a friend - Pros mentioned:Cleaning
GOAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the greatest toothbrushes of all time
I would recommend this to a friend Proud for my choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely will recommend this amaizing toothbrush. It's been a month since I bought and i can see the results. My teeth are white like never before. I have been used in past many different brands but nothing work better than this one . Happy customer
I would recommend this to a friend- Pros mentioned:Ease of use
It's good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well. Got in-between the teeth. Would recommend it
I would recommend this to a friend