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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1317 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the product's exceptional cleaning capabilities, teeth whitening results, and the convenience provided by the accompanying app and charging cup. While users appreciate the overall performance and ease of use, some have expressed concerns regarding the high price point. Additionally, a few customers noted difficulties with Bluetooth connectivity on certain devices and found the brush heads to be larger than preferred.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,317 reviews
  • Pros mentioned:
    App

    Rated 3 out of 5 stars

    maybe overpriced for a toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but brushes do last, and has an app for more precise brushing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tooth brush

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, leaves teeth and mouth feeling truly clean and fresh. Highly functional and aesthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 3 out of 5 stars

    Product Great! Need to buy new one every few year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Cleans teeth well. There are two of us who use it. And it doesn’t seem to last long. I feel like we are buying a new one every few years. If that’s all it’s supposed to last. Then it’s great. It really does an amazing job of cleaning our teeth. And it travels well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my wife and she loves it. It tracks your brush movement so you can easily adjust to ensure you are getting all teeth covers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I had an older Sonicare that had to be replaced so I chose this one. The charger is less cumbersome and I have room for it on my countertop. I also like the dark color the precuts comes in now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart electric toothbrushes. I used to think it is unnecessary sepending $230 for this product. After my co-worker told my his great experience, I tried it and loved it. I felt my teeth is cleaner than ever. I get compliment from people all the time. Get one and smile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Electronic Toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Philips Sonicare toothbrushes for many years. This model looks great and feels great in your hand. I love the white LED lighting and the unit's LED lighting alerts when you are using too much pressure. The unit also charges quickly and comes with a great travel case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the companion app had some nice info and help you make the most use of the toothbrush.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Died in 2 years, sonicare replaced.

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] worked well until it stopped turning on 2 years in, warranty replacement was easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Brushing made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush. It's easy to use and helps you focus on areas that you miss brushing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush…. Million times better than old school brushing … feel clean is cleaner and faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Electric Toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this toothbrush because my wife got the oral-b. Both are very similar and both apps work great. The only difference in the 2 is the shape of the toothbrush. I like the Phillips charging glass better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rechargeable toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry everyone I can't rate this because I bought it, but I brought it but after getting home and looking at my five dollar toothbrush I just bought I felt this was and Pose by and brought it back. beyond my budget Christmas was coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily to the smart app, the app has a lot of useful information and guidance on how to brush, the pressure you are applying, the area that needs more brushing. The charging glass is a nice touch and the travel box is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teeth have never felt cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife says that her teeth have never felt cleaner. She's very happy with it and if she's happy then I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips Diamondcare is king

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diamondcare sonic toothbrushes from Philips are a game changer. If you are using a contact brush (oral b) you are incurring needless cavities. No comparison between the two approaches to dental health.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great toothbrush, rarely use the app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest the toothbrush is amazing and I realized how neglectful I was using cheaper alternatives. The only thing I will say, is that the app is not something I use frequently and I probably only use 2-3 a weeks especially during a busy life, typically checking end of week summary. Overall though the quality of the toothbrush and how well it gets plaque, I'd recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teeth have never been cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile guide is very helpful with showing how to brush the right way for the best results and to extend the toothbrush head's life. Great features and my teeth have never felt cleaner and healthier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brush

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush is amazing. It has helped me take better care of my dental hygiene. The timed frature males sure that get the right amount of time to brush. Will definitely purchase agian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy brushing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been years since ive owned an electric toothbrush. There has been much improvement and this one is incredible.

    I would recommend this to a friend