Customer Ratings & Reviews
- Model:
- HX9903/41
- SKU:
- 5821702
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the DiamondClean Smart 9300 Rechargeable Toothbrush, especially regarding its cleaning capabilities and whitening modes. Many appreciate the toothbrush itself, the helpful app, and the long-lasting battery life. Ease of use, overall performance, and design are also frequently praised, while some customers find the price to be high and have concerns about the travel case and charging.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great brush. It is quiet and does a good job. Hindsight, I didn't need all the bells and whistles, but it is a good brush.
I would recommend this to a friendExcellent toothbrush!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Had the previous model for over 12 years and the battery was starting to wear out. Definitely worth the upgrade!
I would recommend this to a friendhighly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sophisticated toothbrush with more technology than I'd expect
I would recommend this to a friendGreat premium toothbrush
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are features you won't use, but after the right dentist visit, you'll suddenly need. I love how the handle reads the brush head and adjusts the program automatically
I would recommend this to a friend- Cons mentioned:Price
Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended. Works well with the app. Its a bit pricy though.
I would recommend this to a friend Great toothbrush
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product. It cleans very well, it's light weight. My older Phillips toothbrush was heavy. I really hope whitening function works, just started using it.
I would recommend this to a friendNice upgrade to previous model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sonicare Toothbrush was purchased as a replacement of a much older model. The BrushSync technology is nice and I no longer have to worry about choosing the correct setting for the different brush head types.
I would recommend this to a friendSonicare is the best toothbrush there is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my sonicare, this model has so many features. I would not buy any other kind of toothbrush.
I would recommend this to a friend- Pros mentioned:Cleaning
Good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product, does a great job, I would totally recommend it
I would recommend this to a friend Wonderful
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. You can even pair it with your phone so you can see firsthand how bad you oral care is. Definitely a motivational device. It’s great.
I would recommend this to a friend- Pros mentioned:CleaningCons mentioned:Charging
Failed 8 in 8 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonic Care was kind enough to send a replacement, unfortunately it was also dead on arrival. First one the metal shaft became loose and the replacement wouldn’t charge. They take 7 days to send a replacement. When I called to inform them the replacement also didn’t work, they told me I need to let it charge for 24 hours. Ok cool but wouldn’t it light up and show it charging like the other exact same model does in the exact same charger? Apparently not. Moral of the story buy a replacement plan for best buy if you purchase this product. It works great, when it works
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
We appreciate the time you took to write us a feedback about your Sonicare DiamondClean Smart. We are sorry to hear that it did not live up to the longevity we have designed it to have. With this, we would like to closely inspect your device. So, if you may find the opportunity, please send us a private message on one of our official social media pages below, with the product details of your toothbrush.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Excellent Phillips toothbrush
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Phillips toothbrush toothbrush is very well-made and it comes with a carrying case for travel has three adjustable settings fast medium is slowWould recommend to a friend
I would recommend this to a friendAbsolutly amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teeth have never felt so clean, outside a cleaning with a dental hygienist.
I would recommend this to a friendBest toothbrush ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teeth feel like they have been professionally cleaned every time I brush. There is a sensor if I brush too hard it stops and the wireless charger rocks! Fist time electric toothbrush and I love it
I would recommend this to a friendHold me accountable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a manual toothbrush it's easy to give a short, low quality brush and head off to bed. This makes sure I brush my teeth for 4 minutes twice daily. I literally feel the difference.
I would recommend this to a friendSonicare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great toothbrush. I love the feel of the matt handle. It lights up hot pink on the bottom if you brush too hard.
I would recommend this to a friend- Pros mentioned:Overall performance
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a xmas gift. Works great for brushing your teeth
I would recommend this to a friend Good choice for an electric toothbrush
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You might have to charge before use, toothbrush is good, I don’t have any complaints with it. About the head, it’s kinda hard to put on the first time
I would recommend this to a friendDifferent modes. Does it really make a difference?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tooth brush. I’m just wondering if all the different modes actually says what it does? I see or feel no different. When changing the modes
I would recommend this to a friendThe Best Toothbrush!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this toothbrush! My teeth have seriously never felt cleaner.
I would recommend this to a friend