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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1317 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the product's exceptional cleaning capabilities, teeth whitening results, and the convenience provided by the accompanying app and charging cup. While users appreciate the overall performance and ease of use, some have expressed concerns regarding the high price point. Additionally, a few customers noted difficulties with Bluetooth connectivity on certain devices and found the brush heads to be larger than preferred.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,317 reviews
  • Rated 5 out of 5 stars

    Must buy item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommended ! Worth every penny ! You can track your health teeth because this smart toothbrush Which you can connect your phone with your toothbrush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves her new toothbrush

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned previous versions of the Philips Sonicare toothbrushes. This is definitely and upgrade with app support. And while the app is cool, it’s hardly necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smiley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it’s times, so I don’t stop too soon for a full cleaning. Feels as clean as leaving a dentist

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best sonicare yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend using a sonicare!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great In between cleanings. I’m the one that instead of twice a year likes to be able to have my teeth cleaned four times a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent brush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brush for oral hygiene. Does not last more than a couple of years. Support hit or miss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for a 4 yr old toothbrush whose battery gave out. Same exact model with great features. Spoiled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bluetooth option!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my 4 year old Sonicare and happy with the upgrade, the Bluetooth shows all areas that have been brushed and need what you may have missed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips Sonicare - DiamondClean Smart 9300 Recharg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your teeth and gums clean and healthy with this Philips Sonicare DiamondClean toothbrush. Its smart sensor technology tracks the cleaning coverage of your brushing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason why dentists like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did I go so long without this!? Well worth the increase in cost from cheaper electric toothbrushes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this toothbrush for my wife and she loves it. She brushes her teeth more than anyone I know so I thought it was a great birthday present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional toothbrush. It works great. Had one prior just like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to brush your teeth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this new philips sonic care, The tell you the truth I've always bought it for the last 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Teeth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this toothbrush, my teeth only felt this clean after having an actual Dental cleaning! Now I can have that same feeling 2 or three times per day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and life-changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and life-changing. This is coming from someone who avoided the dentist for 2 years unintentionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    deep clean option is nice and great battery life, would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but they don’t last forever so I recommend getting the extended warranty. Works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I’ve purchased one of these. My wife loves it when it works. However, the first one would turn on and off randomly. Hopefully this one won’t do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Cleaning Your Teeth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have used electric Sonicare tooth brushes now for a number of years. This is a very reliable product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly works after 3 months. Makes terribly loud noise like something is rattling on the inside.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thank you for taking your time to leave this review. We are very sorry to hear that you are experiencing issues with your Sonicare, and would like to have a better look. Please consider reaching out to us via Social Media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal