Customer Ratings & Reviews
- Model:
- HX9903/21
- SKU:
- 5821709
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the DiamondClean Smart 9300's superior cleaning capabilities, user-friendly app, and long-lasting battery life. Many appreciate the toothbrush's design and ease of use, though some express concerns about the high price point. A few users also mentioned issues with charging and the travel case.
This summary was generated by AI based on customer reviews.
Best toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonicare is the best. Tried others keep going back to Sonicare
I would recommend this to a friendExcellent Phillips toothbrush
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Phillips toothbrush toothbrush is very well-made and it comes with a carrying case for travel has three adjustable settings fast medium is slowWould recommend to a friend
I would recommend this to a friend- Pros mentioned:CleaningCons mentioned:Charging
Failed 8 in 8 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonic Care was kind enough to send a replacement, unfortunately it was also dead on arrival. First one the metal shaft became loose and the replacement wouldn’t charge. They take 7 days to send a replacement. When I called to inform them the replacement also didn’t work, they told me I need to let it charge for 24 hours. Ok cool but wouldn’t it light up and show it charging like the other exact same model does in the exact same charger? Apparently not. Moral of the story buy a replacement plan for best buy if you purchase this product. It works great, when it works
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
We appreciate the time you took to write us a feedback about your Sonicare DiamondClean Smart. We are sorry to hear that it did not live up to the longevity we have designed it to have. With this, we would like to closely inspect your device. So, if you may find the opportunity, please send us a private message on one of our official social media pages below, with the product details of your toothbrush.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
The best!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SonicCare toothbrushes are the best. My dentist says my teeth are WAY better.
I would recommend this to a friend- Cons mentioned:Price
Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended. Works well with the app. Its a bit pricy though.
I would recommend this to a friend Nice upgrade to previous model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sonicare Toothbrush was purchased as a replacement of a much older model. The BrushSync technology is nice and I no longer have to worry about choosing the correct setting for the different brush head types.
I would recommend this to a friendLove it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Works as described. You can download an app to use with it. Make me was missing some of the brushes but Phillips too care of that.
I would recommend this to a friendHold me accountable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a manual toothbrush it's easy to give a short, low quality brush and head off to bed. This makes sure I brush my teeth for 4 minutes twice daily. I literally feel the difference.
I would recommend this to a friendLeaves teeth feeling clean
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and lots of features. I like the different settings you can choose from, and the reminder to switch brushes
I would recommend this to a friendgreat performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the perfect pressure of the wand and how the brush makes my teeth feel much more clean than before
I would recommend this to a friend- Pros mentioned:Cleaning
Good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product, does a great job, I would totally recommend it
I would recommend this to a friend Works great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and gentle on your teeth. Works amazing, would recommend
I would recommend this to a friendBest toothbrush ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teeth feel like they have been professionally cleaned every time I brush. There is a sensor if I brush too hard it stops and the wireless charger rocks! Fist time electric toothbrush and I love it
I would recommend this to a friendLove this toothbrush
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second toothbrush purchase for the household. I love this toothbrush. The first time you use it, your teeth will feel the most clean they have ever felt!
I would recommend this to a friendGreat ToothBrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Toothbrush. It was between this and the Oral B. Happy with my purchase. Works great, and love the look. Recommend watching some YouTube videos first .
I would recommend this to a friend- Pros mentioned:Overall performance
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a xmas gift. Works great for brushing your teeth
I would recommend this to a friend Great with one flaw.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have with this model is that its "hard brushing" sensor is super sensitive. I have to hold the toothbrush with three fingers so that I'm not constantly bombarded with pulsing vibration and flashing lights. For this reason only did I give it four instead of five stars.
I would recommend this to a friendEasy to use & fantastic clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used sonicare products for years. I love the ability to track my usage. I wish the app tracked all 4 different modes, but it doesn't. You need to have the app open and ready before you begin brushing to track your brushing. The alerts to using too much motion and pressure are nice to have also.
I would recommend this to a friend- Pros mentioned:App, Toothbrush
Got one for myself!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this toothbrush! Also love the app. Helps you do a better job brushing and tells you when to replace the brush heads.
I would recommend this to a friend A brand that spell quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a orcle before and it was okay. I like the shape of the tooth brush much better.
I would recommend this to a friend