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Customer Ratings & Reviews

Your price for this item is $131.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 1317 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the DiamondClean Smart 9300's superior cleaning capabilities, user-friendly app, and long-lasting battery life. Many appreciate the toothbrush's design and ease of use, though some express concerns about the high price point. A few users also mentioned issues with charging and the travel case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,317 of 1,317 reviews
  • Rated 5 out of 5 stars

    Convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for tote bag. Exactly what I needed for trsvel and work.

    I would recommend this to a friend
  • Pros mentioned:
    Toothbrush

    Rated 5 out of 5 stars

    Excellent brushing system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have periodontal disease and I have been using Sonicare Toothbrushes for over 20 years. My last one was a Flexcare. This 9300 is a step up and I love the new premium brush heads. My tooth care has STOPPED my periodontal disease and my pockets are now normal. I attribute this to my Sonicare brushing. Sonicare brushing has saved my teeth. Oh, with my 9300 I received a clear plastic piece that can sit on the top of the charger base if you don't like the glass cup. I will use it for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped my mouth stay healthy and my breath smelling fresh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    toothbrush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teeth clean. breath good. very shiny very vibrate much clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mouth feels fresh for longer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the app is a great idea and a wonderful guide. Since the first time I tried the toothbrush my mouth feels fresher and cleaner for longer time. My only regret is why I didn't get it before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brushes wear out quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but brushed do not last long enough

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last as long as my old Sonicare (up to 2 weeks). It's very intuitive, lets you know if you brushing too hard, or moving the brush too much. I used the Bluetooth option a couple times, but now I just go without as I know what the toothbrush "wants".

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Phenominal

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have I ever used a product like this. I don't use the app but the way my mouth feels all day after using it is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best electric toothbrush I have ever owned. I saw stains disappear the first time I used it. My teeth continue to look nicer with every brush. The chargelast a long time but I am the only user. There are many settings and an app to use if you choose. Also, I love that I could buy it in pink!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great toothbrush with app functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good toothbrush that syncs up with an app on your phone to tell you where and how long you have been brushing. Its value depends on how often you'll actually be using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best toothbrush I've ever used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using my Sonicare Diamond Clean, I will NEVER buy any other toothbrush. My teeth feel as if I have just gotten a cleaning every single day. I wasn't too sure it would be a noticeable difference, but it most certainly is. It's well worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Expensive Plastic Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this toothbrush and had continuous problems with it. It works great until it doesn't turn on one day. Phillips customer service is not very helpful. I do not recommend buying this. If you do, it will possibly be the most expensive toothbrush you will buy that will eventually not function. I recommend possibly looking into Oral B electric toothbrushes instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Toothbrush

    Rated 1 out of 5 stars

    Not a great tooth brush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a good tooth brush that spins instead of only vibrating, go with oral b io7

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ridiculous "Privacy" Policy for Personal Data

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own another Sonicare. I bought this model because I wanted the additional "smart" features. However, when I tried to link the toothbrush to my phone I discovered that the smart phone app requires you to sign a privacy (or rather lack of privacy) agreement that gives Philips the right to share your personal data with whatever third parties they choose. To me this seems outrageous. The toothbrush app keeps track of detailed information about you and your brushing habits - how old you are, where you live, how often you brush, what time of day, how hard you press. And it uploads this personal information to Philips which is then free to use it or sell it however they want. Usually when a company exploits it's customers like this they at least offer their product for free (think Google and Facebook), but this toothbrush cost $200! And even Google and Facebook have settings that allow you to opt out of some of their tracking. In the Philips app if you change your privacy setting to not share your data with Philips the app erases your information from your phone and unlinks from the toothbrush - effectively taking away all the "smart" features.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Guaranteed to break

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have owned 3 of these toothbrushes over the past few years. All have broken. It still makes a noise but the brush head does not oscillate correctly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor function and waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awful experience, the brush head just does not fit the charging unit no matter what and that’s the reason I returned it. Of course Best Buy is another painful experience

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    its ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not that worth at this price... price is too high

    I would recommend this to a friend