Customer Ratings & Reviews
- Model:
- HX9023/65
- SKU:
- 6134329
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the Optimal Plaque Control Replacement Toothbrush Heads (3-pack). Customers appreciate the price, cleaning ability, and overall quality of the toothbrush heads. They also find them easy to use and compatible with their toothbrushes.
This summary was generated by AI based on customer reviews.
Good for keeping teeth clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the generic brand. Work well but don’t last a long time.
I would recommend this to a friendgets job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived in the mail as ordered and works as advertised.
I would recommend this to a friendBrushes soften too soon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The replacement brushes soften and weaken too soon
No, I would not recommend this to a friendDifferent strokes for different folks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, the bristles were too hard and the power was too intense! I highly prefer the C1 toothbrush head. Some people may prefer these, but not for sensitive gum/teeth.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Rooney,
Thank you for reaching out to us. We are sorry to hear that the product does not live up to your expectations.
You might feel the speed when pressing to hard. Usually, the toothbrush will make a pulsing sound as a reminder to ease off on the pressure. We will advise you to take it in count.
Do not hesitate to come back to us at any time via social media (Facebook and Twitter) or the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems a bit expensive, but sometime Bestbuy gives you awesome deals
I would recommend this to a friendsmall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very small brush head. what else can i say. i liked my old sonicare
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great brush head. Perfect for me electric toothbrush
I would recommend this to a friendLook elsewhere!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good product. On my first time using it a couple of bristles fell out into my mouth.
No, I would not recommend this to a friendTo small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Head is to small need more time to do good cleaning
No, I would not recommend this to a friendProduct not as pictured
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of writing the product image is clearly of a G2 brush head. The product sent is a C2. To be fair the item description is correct, but for those of us who shop by image this is not the product shown.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Joey,
Thank you for sharing your review here with us. We're sorry to hear you received a different brush head than what you expected. We'd like to take a closer look at this for you to see how we can help.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Bring back the E-series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small. Harder to use than the old E-series. I don't like the way they snap on. Seems like a problem down the road.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi. Thank you for sharing your review. We're sorry to hear that our toothbrush heads did not meet your expectations. Your feedback is duly noted and we will pass it on to our product development team for future improvements.
If you need further assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
worked like originals
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good replacements, worked just like originals. if you have a sonicare buy these replacements.
I would recommend this to a friendCleanliness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and resourceful while brushing teeth
I would recommend this to a friendGood Brush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good brush but I have not had any last the 3 months thats stated. They usually last 1 maybe 2 months.
I would recommend this to a friendWould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Regular toothbrushes work better than this, I had to stop using mine
No, I would not recommend this to a friendEXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good brush head for phillips sonic power toothbrush, not to hard.
I would recommend this to a friendWrong in store.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong size. O way to tell unless you open package. What a waste of money. Had to order from Phillips so I are.
No, I would not recommend this to a friendRidiculous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Placed order on November 30 still haven’t received it and no option to cancel on your site
No, I would not recommend this to a friendVery soft bristle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning them. Very soft bristle. I prefer the C3 which do fit this toothbrush.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were so hard on my teeth that I gave them away.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hello,
thank you for leaving this review. We're sorry to hear that the Optimal Plaque Control brush heads were too harsh for your teeth. We find that our consumers' experience with different brush heads greatly depends on their sensitivity and how used to they are with using similar products. If you have more sensitive teeth, we highly recommend trying out our Sensitive Standard brush heads. These have ultra soft bristles which are extra gentle on teeth and gums, while still helping to remove plaque. You can take a look at these here: [ https://philips.to/3xigQhG ].
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care