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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 528 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Philips One by Sonicare 2pk Brush Heads as a high-quality and easy-to-use product. Users appreciate the great cleaning they provide, the perfect fit, and that they are a suitable replacement for the original brush head. Some customers also enjoy the color options and compatibility with their Philips One toothbrush.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 528 reviews
  • Rated 5 out of 5 stars

    Sonicare brushes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as the price was competitive with a large discount store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get good bang for the money. Easy to remove and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toothbrush replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, like how there in stock and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacement toothbrush heads for sonic models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fffffantastic price for the product, cheapest I've seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonic are are the best products for teeth & cleaning

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn’t able to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was the whole toothbrushes. But was just the brush.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Brushes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good replacement brushes. The bristles could be a little a little firmer but they work good enough.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just a brush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s brushes so not much to review here. However, I’m not happy about the price and you can’t use generic brands.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi there,

      thank you for leaving this review. We recommend signing up for the Philips One brush head and battery subscription, as this will save you quite a bit of money. By signing up, you'll receive one AAA battery (if applicable) and a brush head of your color choice every 3 months. You can find more information on the subscription and sign up here: (https://philips.to/3ClpWgQ). We hope this is useful!
      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care philipsglobal

  • Rated 2 out of 5 stars

    A bit small. That’s what she said.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do they make these any bigger? Seems too small to me.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hello,​

      Unfortunately we only have one size of these brush heads.

      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​

      Hope to speak to you soon!​

      Kind regards,​
      Philips Consumer Care​

      philipsglobal

  • Rated 1 out of 5 stars

    PRODUCT NOT ORDERED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never ordered it. I just bought the ONE Tooth Brush and have been receiving this monthly charge for Brush Heads I have not requested. Please clarify and reimburse my account immediately.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hello, thank you for bringing this to our attention. We kindly ask you to reach out to us via one of our social media channels, so we can assist you further. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). One of our colleagues will then try their best to help you. Hope to speak to you soon. philipsglobal

  • Rated 1 out of 5 stars

    Wrong one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not fit my new toothbrush. Seemed like too much trouble to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated at product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not fit my Sconicare toothbrush I purchased several years ago. It does not seem they make the brushes anymore. So I have to buy a new unit as well as brushes?

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi there, we're sorry to hear about this. We're not quite sure what model toothbrush you have though it must be a very old model if our brush heads won't fit anymore. If you'd like we would like to have a closer look. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!Kind regards,Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived completely opened with tape on it. Seriously!? Why bother trying to tape it closed. Returned immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap replacement heads tooth paste everywhere while brushing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This thing is a joke.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is terrible. It is a manual brush that vibrates. Dont buy it.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi,

      Thanks for leaving your comments. We're sorry for your experience, but we'd like to hear more about it and perhaps help you with your specific issue.
      Please feel free to reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care philipsglobal

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Philips brush heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good product. Have not had a chance to use it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use to just pop it in and you're done and the toothbrush itself is great.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great brush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little brush if you don't want to splurge in the more expensive brushes. Gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced replacement heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bristles are on the stiffer side. Otherwise works perfectly well with the Philips One. Love being able to replace the heads for a reasonable price.

    I would recommend this to a friend