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Customer Ratings & Reviews

Your price for this item is $7.99
The comparable value price is $9.99

Customer reviews

Rating 4.8 out of 5 stars with 519 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers recognize the Philips One by Sonicare 2pk Brush Heads for their quality, ease of use, and effective cleaning. Users appreciate that the brush heads fit perfectly and serve as excellent replacements. Additional benefits include compatibility, satisfactory battery life, and appealing color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-519 of 519 reviews
  • Rated 2 out of 5 stars

    A bit small. That’s what she said.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do they make these any bigger? Seems too small to me.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hello,​

      Unfortunately we only have one size of these brush heads.

      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​

      Hope to speak to you soon!​

      Kind regards,​
      Philips Consumer Care​

      philipsglobal

  • Rated 1 out of 5 stars

    PRODUCT NOT ORDERED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never ordered it. I just bought the ONE Tooth Brush and have been receiving this monthly charge for Brush Heads I have not requested. Please clarify and reimburse my account immediately.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hello, thank you for bringing this to our attention. We kindly ask you to reach out to us via one of our social media channels, so we can assist you further. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). One of our colleagues will then try their best to help you. Hope to speak to you soon. philipsglobal

  • Rated 1 out of 5 stars

    Wrong one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not fit my new toothbrush. Seemed like too much trouble to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated at product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not fit my Sconicare toothbrush I purchased several years ago. It does not seem they make the brushes anymore. So I have to buy a new unit as well as brushes?

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi there, we're sorry to hear about this. We're not quite sure what model toothbrush you have though it must be a very old model if our brush heads won't fit anymore. If you'd like we would like to have a closer look. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!Kind regards,Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived completely opened with tape on it. Seriously!? Why bother trying to tape it closed. Returned immediately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap replacement heads tooth paste everywhere while brushing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This thing is a joke.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is terrible. It is a manual brush that vibrates. Dont buy it.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi,

      Thanks for leaving your comments. We're sorry for your experience, but we'd like to hear more about it and perhaps help you with your specific issue.
      Please feel free to reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care philipsglobal

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Philips brush heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good product. Have not had a chance to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brush heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good product. Have not had the chance to use it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use to just pop it in and you're done and the toothbrush itself is great.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great brush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little brush if you don't want to splurge in the more expensive brushes. Gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced replacement heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bristles are on the stiffer side. Otherwise works perfectly well with the Philips One. Love being able to replace the heads for a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toothbrush Heads.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips Sonicare-One by So9nicare 2pk Brush Heads-Snow White are good Products..

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just as well as the same one they replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the one I needed. I placed the order and it was ready for me immediately. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonicare Brush Heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly and in good shape. Glad I ordered because they are always sold out in stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product and good service great service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Under powered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a manual toothbrush with stiffer bristles does a far superior job of teeth brushing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    weak performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a multispeed Sonicare at home and expected a similar performance, but instead it was very weak. Ended up basically using it as a manual toothbrush. I also bought one for my husband. Same complaint.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thanks for your review regarding the Philips One Toothbrush. We are sorry to hear that your new toothbrushes are not providing both you and your husband with the expected performance and hope we can help! Kindly make sure that the handles have been charged fully for 8 hours with no interruptions. Check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. We hope the full charge will help you both!
      If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care philipsglobal