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Customer Ratings & Reviews

Model:
HX3711/20
SKU:
11578111
$64.99
Save $25
Comp. Value: $89.99

Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 198 reviews
  • Rated 1 out of 5 stars

    Toothpick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water toothpickwas very Loud no storage area for the attachments

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Power Flosser review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It certainly does the job but it's cumbersome and does not have enough range on the chord.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can hear motor but no water

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a couple months, now i can hear machine on and struggling to pump water. I have to wait for water to start shooting then it will stop and start again. Sound like something is blocking water from coming out. Flosser is defective.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome Flossing Machine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this flosser. I've had another brand for some time now and this one is better. I like that it's smaller but doesn't hold back on the features. One of the best features for me is the on/off switch thats on the wand. With the other brand I have the on/off switch is on the device and not the wand. This is convenient because you have to have one hand ready to switch it on and the other hand with for the wand. With this one you can use just one hand with the wand in your mouth and switch it on and off. It comes with two nozzles. One for deep cleaning and one for thorough overall cleaning(this one is softer). I prefer the softer one. You can turn up the intensity of the stream of water that comes out of the nozzle from 2 to 10. 10 is way to strong for me but maybe some can handle it. I prefer between 2 and 4. It seems like that gets the job done for me. There's also two settings on the unit for standard clean and deep cleaning. The standard clean gives you a standard pressure when cleaning. The deep clean is strong and pulses. You can still adjust the intensity with the knob on the unit to your preference. I don't have braces but I imagine the flosser being a great convenience for those that do as it's able to reach places a toothbrush and regular flossing can't reach. Don't judge me be for me this can almost replace string flossing. It's just that good. Very simple to use. I would recommend usage for the entire family. As I said before it has a small footprint so storage shouldn't be a problem. You can buy replacement nozzles if you have more than one user so that wouldn't be a problem. Great job Philips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Strong pressure but you can tone it down to start off. Both tips work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! Really keeps the plaque off and keeps teeth feeling smooth and fresh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need more explanation of it's purpose and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be a fine flosser, but I haven't figured out how to use it, and I suspect I'll not be using it a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a bit of a learning curve but it was totally worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one i have ever got and its so good love it lots of water pressure

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A must have jewel for your teeth gum health

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips Sonicare Power Flosser 3000 - White I was introduced to a Philips Sonicare toothbrush a few years ago. I am now where when I get my teeth cleaned it's a pretty quick and painless visit. That toothbrush completely changed a lifetime of long dental visits not to mention how much more healthy my teeth and gums are. I had braces as a kid and used a waterpik. I don’t know why I waited this long to revisit this additional mouth care. The Philips Power Flosser comes very highly recommended. You will benefit if you use this flosser. My experience was once you master keeping the water from making a mess, which for me was to keep my mouth closed, and get your settings right you will feel the difference. I recommend turning down the water pressure while you try each setting. There is no reason to use a lot of pressure. Just start out low and turn it up overtime if you want. Try out the tips as they both work well. If you keep at it and don’t overdo it you are almost certain to improve your teeth and gum health. I don’t know what improvements I will see but in the coming months I do expect it to be helpful. It feels very good after using it now and it doesn’t take very long. My only complaint is I do feel Philips could have used a better quality hose to the handle. It is coiled which is good but it feels a bit cheap. I don’t know how long it will last but I do trust Philips' design decision and honestly for the gains you can get using this flosser and what it costs it's a heck of a value. This is probably one of the easiest to recommend products I have had the pleasure to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for cleaning and it works well and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Low Product Reliability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed of this product, sleek Industrial Design but poor product reliability. Every day I alternate my oral hygiene with this product and my old WaterPick Flosser (purchased in 2018), The Phillips Power Flosser started to leak water under the base after 8 months of using the product once a day. There's no question about what brand I will buy next.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 10 seconds of first use. I would not recommend this flosser.

    I would recommend this to a friend
    • Brand response from Philips
      Posted .

      Hello, thank you for taking your time to leave this review. We are very sorry to hear that you are experiencing issues with your Power Flosser, and would like to have a better look. Could you kindly contact us via one of our Social Media channels, so we can help you further? We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care. philipsglobal

  • Rated 1 out of 5 stars

    Only worked for three weeks and can’t return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 3 weeks. Now it leaks all the water out of the base. Tried all of the trouble shooting and no luck. Took great care of it and it hasn’t been moved from where I originally put it. Can’t return it because neither Best Buy or Phillips wants to stand behind their products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 3 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 months and stopped working. A liite dissatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down one year after purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device broke down on the first day after the warranty expired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad tooth cleaner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started to leak out water after 6 months. It also started to not work properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. This product works better than expected and has different attachments that help clean the places that requires some cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for 1-2 floss. Everything is good, except the cable vibrates and touches the holder and cretaes some noise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product leaks after one year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for over year and it started leaking decreasing pressure of water. Thus, cleaning with low pressure is inefficient and puts product under category of false advertisement. DO NOT BUY!!!

    No, I would not recommend this to a friend