Customer Ratings & Reviews

I've been using Sonicare brushes for years, I've been very happy with their toothbrush systems. I like them so much that I decided to try this flosser combination and to see if my wife liked it. The system design is pretty nice, fairly compact, a good use of space. I'll start with my wife's impression of the this brush, two words "too big". She prefers a more compact head, I don't mind the brush size, but the supplied brush head is firmer than I like (I have a stock of replacements that fit this brush). This head has some silicon on the back (a new feature) I don't really care for this. The monitored brushing is a nice way to know when to move from one quadrant to another, but they've done this for 10+ years. Now on to the Flosser, I filled the tank with slightly warm water. After reading the instructions it says to use the flosser much like you brush, moving from quadrant to quadrant. Well I used up a whole tank on the first quadrant, having to spit out the water 3 times. I initially liked the feel, but it seems like there was way too much water being discharged into my mouth. I tried the other "special picks" w/colored tips, and they were worse, more discharged water faster. I changed the mode to deep clean and went from 1-10, I liked 10 the most, as it felt like it was working. But so much water. My dentist uses a water pick to clean my teeth/gums, and the volume of water is significantly less with a finer stream. I was expecting this flosser to be more like the experience at the dentist. The other thing is the length of the flosser cord, it's fairly stiff and only uncoiled a little, so your not going to go more than 2 feet from the machine. I've now been using the flosser for a week, and I still want a finer stream, to do a good job I have to re-fill the tank 2 or 3 times. That being said the flosser does make my gums feel better, I know it's working (on 10), but the pulsing does not seem necessary, it just seems to use more water. I look forward to using it during fresh corn season. I like the brush, but I think the flosser can be improved (hold more water or use less).

UNBOXING: The unboxing experience of the Sonicare Power Flosser & Toothbrush System is pretty straightforward. In the box, you receive the Power Flosser machine and removable reservoir, 3 flossing nozzles plus a nozzle case; the toothbrush plus brush head, and travel case, and also a travel charger. There are also two manuals—one for the flosser and one for the toothbrush. I do recommend going through some of the details, as it explains some functionality that you might not otherwise realize if you skip the manual. BUILD: Overall, it’s a very plastic build, but that’s to be expected. The flosser is lightweight in the hand and while it’s permanently attached to the system, the tubing easily retracts into place, so you won’t be hassled with the cleanup. The water reservoir is easily lifted up without any sort of latching mechanism, and the reservoir door swings up from the top so you can refill the reservoir with ease. I found this to be very easy to work with. You just want to take care to hold the reservoir at the base rather than near the reservoir door so that you don’t accidentally lose grip and spill water everywhere. The pressure level knob on the flossing system has a very gentle clicking feedback when you turn it in order to indicate changes to the pressure level. The Power and Mode buttons, however, are a bit annoying to press because the system doesn’t quite weigh enough to prevent it from sliding across the counter while you press the buttons. So more often, I find myself using my thumb to press the buttons while wrapping my fingers around the flosser for support. This is such a nit-pick thing, but something at least worth noting for Philips to improve upon—whether it means using capacitive buttons or adding more friction at the base so the whole thing doesn’t slide across your sink countertop. The toothbrush certainly weighs more than the flosser, but was comfortable in the hand, the buttons were easy to press, and it was easy to attach/detach brush heads. And I certainly like that it can be charged by simply dropping it on the Power Flosser’s dedicated charging station as well as the basic travel charger. FLOSSER: Starting with the Power Flosser, you have 4 different flossing modes—clean, deep clean, sensitive and massage. Clean mode pushes water out in rapid succession like a machine gun, while Deep Clean mode starts gentler and ramps up to a peak then abruptly starts over from gentle and ramps up again. This makes it sort of confusing as to why the more brutal Clean mode is not called “Deep Clean”. If I had to guess, Philips might have found that people were more attracted to the name “Deep Clean”, but didn’t want to associate their most brutal mode with the one that people would likely use the most, as this could yield negative results if people found it to be too painful. Whatever the reasoning is, between those two I think the “Deep Clean” mode is probably more comfortable mode at higher pressure levels, while the normal “Clean” mode may yield discomfort at high pressure levels. Your mileage may vary based on the condition of your teeth and gums. Sensitive is much more like Deep Clean, but it actually oscillates by starting gently then ramping up to its peak, then ramping back down to gentle pressure, and repeats that cycle. Massage mode is more like the Clean mode, but switches between a high pressure blast and a lower pressure blast but in a consistent, rapid succession. Realistically, I think you’ll find one or two you like and generally stick with them. Overall, I think these modes are really just a matter of preference towards comfort. Additionally, there are 3 nozzles included which can spray in multiple directions. I’m honestly not sure how necessary this is, as the standard single-direction nozzle can provide the highest pressure for a deeper clean. As long as you are decently thorough, I think that is probably all that is necessary. Compared to conventional flossing, I do think this does a good job at being convenient and accessible. I recently visited my dentist who told me I should floss more. So I started flossing more with traditional floss and floss picks, but found it somewhat difficult in terms of reach. Not only that, but it was also a more time-consuming activity, which I think detracts a lot of people from flossing on a daily basis. Interestingly, studies have shown that most people don’t have great flossing techniques. Experts believe that a good flossing technique should be more effective than a waterpik solution, but on average, those who use a waterpik end up removing 17% more plaque than those who only use traditional floss. So while experts might not recommend a waterpik solution to be a pure substitute for traditional flossing, it does appear to be more effective on average because it’s easier to do. And in my pragmatic opinion, having a convenient way of flossing daily is better than not flossing at all. Overall, I did find the Power Flosser to be quite effective for me. I do have a very mild case of gingivitis around a few specific teeth, so I have been adding flossing to my daily regimen to help reduce plaque and inflammation. While it’s too early to report any concrete results, I do feel confident that this should help reduce bleeding over time. But there is no denying that there is plenty of pressure from this Power Flosser. TOOTHBRUSH: The toothbrush is something that Philips has typically done quite well, but I feel as though the execution here could use a bit of work. Firstly, this toothbrush recommends Philips BrushSync toothbrush heads—which basically use unique RFID tags to help the toothbrush detect how long you have been using the head. That allows it to recommend that you change the head once it has worn out. This will typically be every 3 months, but if you brush more than 2x a day, you may find that it recommends a replacement sooner than 3 months. On the toothbrush itself is a small LED that will light up when the brush head needs to be replaced. If you’re the kind of person who switches between different models of brush heads, this usage data should be unique to each brush head. The caveat to this is that these BrushSync-enabled heads are very expensive. Often between $30 and $40 for a 4-pack. That being said, you do not have to use BrushSync heads. With that out of the way—the toothbrush has 3 modes—Clean, Gum Health and Deep Clean+. The Clean mode counts 3 minutes of brushing time at a normal brush head vibration level, Gum Health gives a gentler vibration level for 3 minutes, and Deep Clean gives 2 minutes at a more intense vibration level. In each mode, the toothbrush tries to make a somewhat detectable vibration pattern when it’s time to switch to the next section of your teeth/gums, but honestly, it’s just not good. The battery LED on the toothbrush also blinks when it’s time to switch, but this isn’t at all noticeable because it isn’t in your view while you’re brushing your teeth. The best way to experience these modes is to connect the toothbrush via Bluetooth to the Sonicare smartphone app where you can view the number of times you’ve brushed each day, the average amount of time you’ve brushed per day, and also get feedback about how much pressure you should be applying. During an actual brushing session, using the app can show you which section of your teeth to brush along with a total countdown timer. When a section is up, it’ll visually indicate to move onto the next session. And if you’re applying too much pressure, it’ll warn you to ease up. The toothbrush handle will also reduce the vibration intensity when you apply too much pressure. Honestly, a mobile app should not be needed for this to be a good user experience, but if we’re being honest, this could use some work. Philips could provide better vibration or auditory cues on the toothbrush to indicate when it is time to change the section of your teeth, and could also do a better job at warning users of applying too much pressure. If they can do that, then there’s not too much reason to use the mobile app other than to see stats on your brushing habits—which can certainly be valuable for some people. Overall, I think the toothbrush is good, but you’re paying a premium for an experience that doesn’t quite live up to the expectation. However, because it does have the ability to function over Bluetooth, Philips does have the ability to update the firmware to improve on some of these elements. I updated the toothbrush out of the box, and my current experience is better with the smartphone app as opposed to standalone usage, but that really should not be the default. CONCLUSION: The Sonicare Power Flosser & Toothbrush System 7000 is decent, but it’s also quite expensive. In my opinion, I think you’re likely to get better value out of purchasing a cheaper Power Flosser 3000 and a cheaper Sonicare toothbrush. Much of the features in this system just aren’t ironed out in such a way that makes me feel like they’re imperative to your dental hygiene journey. I want to be clear—I do think that these products are effective when it comes to your dental hygiene, but these extra features are somewhat half-baked and partly feel like solutions to problems that Philips created. So to me, it doesn’t seem right to charge so much for it. Overall, for dental hygiene, I like it, but in terms of value, I’d only consider buying it on sale.