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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 260 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional cleaning performance and quality of the Premium All-in-One (A3) Replacement Toothbrush Heads, noting that they fit perfectly and are easy to use. Many reviewers praise the brush head, with some claiming it's the best they've ever used. However, some customers feel that the price is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 260 reviews
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Best Sonicare Brush Head!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 weeks of usage, this brush head is #1 compared to the other Sonicare brush heads! All in one dental care. Don’t pass up this model brush head.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good, price is on the high but its Phillips branded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush head

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for sonicare toothbrushes and is a nice mix of the different types they sell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like the all in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should. We like them and would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Customer Service/Defective Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In May 2023, I purchased these toothbrush heads, and initially, they worked well. However, approximately two weeks after using one of the heads, I noticed that the toothbrush wand wasn't charging properly. I considered returning the toothbrush, but before doing so, I decided to troubleshoot the issue. I replaced the problematic head with another one from the pack, and it worked perfectly without any wand battery problems. It became evident that the specific head was defective. I attempted to exchange the defective head at Best Buy, but unfortunately, they informed me that an exchange was no longer possible. Seeking a resolution, I contacted Philips, but they clarified that brush heads are not covered under warranty. As a result, I ended up paying over $30 for just one toothbrush head, which feels like a less than favorable deal. It is disappointing that both Best Buy and Philips did not stand behind their products, leaving me unsatisfied with the purchase. Given the experience, I am uncertain if I would consider buying these toothbrush heads again in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but not as well as the "W" heads that came with my toothbrush

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brushes

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with these brushes. I find they don't clean as good as the others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heads

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves teeth very smooth and feels clean. Only concern is the durability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product is very good. I like it very much and will recommend it to my friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never order it from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this from Best Buy ever!!!! I bought it once 3 or 4 years ago and ever since they keep charging my account and sending them. I’ve been into Best Buy over and over and no one can find a subscription because I never made one but they keep sending and charging my account!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent toothbrush head

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I'm very impressed by this product. I definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they are soft, which is recommended. Will buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few uses, the brushes start separating . . .

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Raking,

      Thank you for sharing your experience and letting us know about this. In this case we advise you to return the product or contact our product team. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. ​

      Hope to speak to you soon!​

      Kind regards,​
      Philips Consumer Care philipsglobal

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product causes injury to your gums. Poorly designed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. This is all you need if you use phillips

    I would recommend this to a friend
  • Pros mentioned:
    Brush head

    Rated 5 out of 5 stars

    Brush head

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing brush head definitley wont disappoint delivered really fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compatible with 5100 series Sonicare brushers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are compatible with my Philips Sonicare 5100 series but are a bit stiffer than the standard brush heads (probably a medium or a medium-hard). Their design does help with brushing into the crevices more, especially with the back molars. They might feel a bit uncomfortable due to how stiff they are so brush accordingly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Soft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a good job cleaning but IMO they're very soft compared to the premium plaque comtrol brush heads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent toothbrush heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent toothbrush heads and very affordable. They fit my toothbrush perfectly. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 in One = no compromise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that I no longer have to chose! You get all 3 benefits with this toothbrush head.

    I would recommend this to a friend