Customer Ratings & Reviews
- Model:
- HX6815/01
- SKU:
- 6370160
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the ProtectiveClean 4100 for its exceptional cleaning ability, long-lasting battery life, and ease of use. Many also appreciate its affordable price and the helpful built-in timer. While some found the vibration level somewhat intense and noted a lack of advanced features or multiple cleaning modes compared to higher-priced models, the positive feedback on cleaning effectiveness and battery life outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
Retuned this item.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took this back to the store. Not for me. Very, very basic and not what I expected.
No, I would not recommend this to a friendPain when using and not sure if it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it's actually making any difference. I had pain when I started using this.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Excellent!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So if you're coming from a regular toothbrush you are going to notice one thing straight away and thats just how much cleaner your teeth get with one of these. This leaves your teeth feeling extra smooth, like nothing before. Ergonomically this is comfortable to use, doesnt cause and hand pain, and its not difficult to hold. Its really the easiest and cleanest way to brush up. With the added timers it also lets you know just how long to brush meaning your getting it just right, not over or under doing it. Overall a great toothbrush that exceeded expectation
I would recommend this to a friend Stop spamming my mail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop spamming my email with review requestsStop spamming my mail!!!!!!!
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi. Thank you for reaching out to us here. We're sorry to hear your experiencing this inconvenience. You have the option unsubscribe at the bottom of every email. If this doesn't solve the issue, feel free to reach out to us on our social media channels. There our colleagues can assist you with this matter. Hope this helps.
Toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Toothbrush bristles HARD. Would never buy again.
No, I would not recommend this to a friendBad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t able to return on time, it hurts my teeth - stuck with this!
No, I would not recommend this to a friend- Pros mentioned:Battery life, Timer
Has everything I need for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the toothbrush. It is very powerful and gets to clean those spots at the back and in tight corners at the front where I couldn't properly operate with my manual toothbrush. I am looking forward to my next clean at the dentist to see the difference. The battery life is great and I've received over 2 weeks with these first couple of charges. I like the feature of the indication when the 2 minutes for a quadrant are complete and I need to move on to another one.
I would recommend this to a friend Missing item.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cap was missing from the package, had to return it.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Habi,
Thanks for your review. We are sorry to hear that a part was missing in the package, and apologise for this inconvenience. If you still need help, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards, Philips Consumer Care
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas girl and it no longer works properly. Brush seems to have been detached or broken.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for taking the time to reach out. We're sorry to hear your toothbrush isn't working properly anymore. There are a few things that can cause this issue:
- your toothbrush is not fully charged
- the on/off button is stuck
If this didn't sove the issue or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Not the greatest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very durable. Used for a few months and the handle broke so no longer turns on.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
thank you for leaving this review. We're sorry to hear that your ProtectiveClean 4100 is no longer working, especially after only a few months. We would be more than happy to take a closer look at the issue, so we encourage you to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down 4 months later. Worked fine until the battery didnt charge any more.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
We are sorry to hear about your negative experience with our Sonicare. We can imagine that being quite disappointing. We would like to take a closer look at your case, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Department: Philips Consumer Care
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery went dead after a few months and no way to safely replace.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there, we're sorry to hear your toothbrush is acting up so early on. We would like to assist you with this more thoroughly. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!Kind regards,Philips Consumer Care
- Pros mentioned:Cleaning
Really makes a difference
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been skeptical about this kind of toothbrush but I am very happy to have one now. I have been using another rotary type brush and using this I can actually feel a difference in the clean feeling after I brush. I also like the small head which is what dentists recommend to get all the way to the back of your mouth and reach around the back of my molars. The only negative is if you touch the hard plastic part of the brush against your teeth it can be a little startling but that is a one time thing. Great product, feels great in the hand, very convenient.
I would recommend this to a friend good this product works as described 50char 50char
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good this product works as described 50char 50char
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not what i expected and it does such a bad job. What a waste of a lot of money for a toothbrush.
No, I would not recommend this to a friendControles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loyfghvfyhvfthvfd city SIKO chill is Ernan isa el izzy taht hill
I would recommend this to a friend- Pros mentioned:Cleaning
Better clean feeling than my last Sonicare gave me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's more than just a new brush head, the motor in this brush felt stronger than my previous Sonicare toothbrush, and my mouth felt clean in a more noticeable way. Also, because this toothbrush seemed to break it down into quadrants, rather than 6-zones, it felt like less of a chore to fit in the full two minutes. I do like that it appears there is a time-to-change-the-brush-head indicator, however in the time i have to write this review, I will not be able to verify that it works as advertised.
I would recommend this to a friend Not a bad Electric toothbrush.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say I'm a big fan of this toothbrush. It seems like it can be very good, however my issue is with the replaceable heads. I would have given the review a higher star rating but I just can't at this time. The head that does come with this is just awkward to use. There's not a lot of contact area and it was rather difficult to use and make sure I was hitting all my teeth. Sadly there is only one included and it appears it's their cheapest one. Ideally there should have been at least one other head included or a different head offered initially. In looking at their other versions of the ProtectiveClean line, this is the entry version and range all they way up to the Diamond Luxury line which go for around $250. The biggest drawback of these things are the price, not of the unit itself, but the brushes. Considering a brush head likely get's you 3-6 months of use, $30 for a pack of 2 fuller sized or even the ones this model comes with is quite the expense, if not luxury. I imagine, once I can afford to drop the $30 for another set of replacement brushes I will likely get more use out of this. For now though it's just the tried and true method of brushing my teeth with your run of the mill toothbrush that runs on Hand power.
I would recommend this to a friendBad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even six months old and it already doesn’t work
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Alfar,
thank you for leaving this review. We are sorry to hear that your Sonicare no longer works, especially after such little time. We would be more than happy to assist you with any specific issues if you still have the device, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t clean very well and I wish I could exchange it
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Amanda, we're sorry to hear that your experience with the Sonicare ProtectiveClean isn't what you hoped for. If there is something we can do to improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care