Customer Ratings & Reviews

I’ve had this toothbrush for about 1 year and it’s worked fantastic. Only negative feedback is that I wish it was less sensative to pressure

I bought this because I had dropped my old one that I had been using for a number of years. I guess my old one was showing it’s age as the new one seems much better. Very pleased with it.

Absolutely good product! Bought to gift someone in Vietnam and they are very happy to have this , in other hand they would like to order few more !

I had been using a Philips Sonicare toothbrush for quite a few years, and it finally needed to be replaced. A competitor's round-headed toothbrush received good reviews from several product review websites, so I tried it. However, after several uses, I decided to switch back to a Sonicare, and I purchased the ProtectiveClean 6100. So far, it has served me very well, and I am very satisfied with it. The Philips Sonicare feels more like a regular toothbrush in my mouth, whereas the round-headed toothbrush felt like someone's fingers in my mouth. If you want a rechargeable toothbrush that feels like a regular manual toothbrush, I recommend the Sonicare. If you want something that feels like the dentist's fingers in your mouth, buy a round-headed brush.

I heard about this product, but didn’t believe it. Love it!

Very good. Bristles are hard but soften as you use.

Our first one broke in under 2 years so we bought it again hoping it lasts for more then 2 years. When it does

I bought this model to replace an older Sonicare toothbrush that lasted 6 years. The new one felt a bit more cheaply made, so I wasn’t really surprised when it died on me last night after only 4 months. It’s still under manufacturer warranty, but I’m not gonna go through the headache of sending it in and waiting 6 weeks or whatever for a repair. My advice is to just stick with the cheaper Sonicare models, so when they die at least you’re not out $120 or more.

Very poor experience. The local store (Salem, Oregon) sent the correct box but inside was the travel case, a charger, an old, non-working toothbrush and a used, toothbrush head! It basically looks like someone returned their old stuff in the new item's box, Best Buy did not bother to check it and then packed it up again for the shop floor. I was the unlucky one to order it online and have it shipped to me. I now have the choice of paying to have it shipped off to Kentucky for a return or driving 40 miles each way to return it to a store. Very poor service for a supposedly Elite Plus member.