Customer Ratings & Reviews
- Model:
- HX6211/04
- SKU:
- 8315009
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the Sonicare 2 Series Plaque Control Rechargeable Electric Toothbrush's cleaning ability, ease of use, and long battery life. Many appreciate its affordable price and the built-in timer that helps ensure thorough brushing. While some found the vibration level to be a minor issue, the overall performance and value are frequently praised.
This summary was generated by AI based on customer reviews.
A gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift. I got the impression that they enjoyed it very much.
I would recommend this to a friendBattery life not as good as higher ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does good job but have to charge too often. Likes it better than OralB.
I would recommend this to a friendnot as good as others from philips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.other models have heads vibrating more-better for plaque
I would recommend this to a friendBrush too soft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brush too soft. Should be harder. Would not recommend for the price.
No, I would not recommend this to a friendGood toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good toothbrush and it does the cleaning but not deep cleaning
I would recommend this to a friendNice toothbrush for just starting out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rotation is good but the head is to small for an adult
No, I would not recommend this to a friendSmall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes longer to brush teeth because the head is small
No, I would not recommend this to a friendWe have 2 of these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a second one for the family. Good brush for kids
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.okay.... but I'll stick to the higher end version.
No, I would not recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Supee loud. Lot of vibration. .feel likw more than a toothbrush normally has. But imy teeth feel pretty good after brushing. I think that there are a few issues with it. But it does the job. Will invest in a more expensive one. Hopefully better results will happen overall
No, I would not recommend this to a friendPoor quality brush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not accept poor quality product from a reputable brand.
No, I would not recommend this to a friendToothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this toothbrush and enjoying this purchase.
I would recommend this to a friendNot sturdy at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might be good for a child, but not for an adult...
No, I would not recommend this to a frienddisappointing for a longtime Sonicare user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used several different Sonicare for years, and this one fell short. The head seems to rattle loudly, almost as if it's missing a rubber cushion, much more so than other models I had. Won't be buying this again.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Sonicare 2 Series comes with a two-year warranty, plus an additional six months if the product is registered. Your complete satisfaction is extremely important to us and we would like to learn more about your issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we may quickly address your issue (reference this review).
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-682-7664
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
- Cons mentioned:Vibration
No
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend more money on a better toothbrush. Very weak vibrations. Hard to notice the timer.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi, thank you for taking your time to leave this review. We are very sorry to read that our Sonicare did not live up to your expectations, and we would like to see how we can help here. If your Sonicare toothbrush vibrates less powerfully than usual, it may indicate that the battery needs to be charged. We recommend charging your toothbrush for 24 hours uninterruptedly on the working power outlet and away from metal surfaces that may interfere during the charging. Additionally, it could also mean that your brush head is worn. We recommend replacing your brush head every three months.
If this tips does not improve this issue, we would be more, than happy to assist you further. Please consider reaching out to us via one of our social media channels. We’re available 24/7 on Facebook and
Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I gave this product a two star. The reason was because it did not feel it was brushing my teeth clean but massaging them. Spend the extra money on a higher performance electric brush.
No, I would not recommend this to a friendMarginal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have another Sonicare so when I saw this one I was excited , but after having it is disappointing I do not like the small brush head an it does not feel as aggressive as my previous one.
No, I would not recommend this to a friendJust okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t fall in love with this, especially for the price. Would be better with a rotating head.
No, I would not recommend this to a friendNot to impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this toothbrush and was not impressed at all. Ended up getting the oral-b and 100% more satisfied
No, I would not recommend this to a friendThis toothbrush is a old model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it because I couldn't find replacement heads. I went to sonic care website and amazon but could only find it on eBay. Which means next time I need one I wouldn't be able to find one.
No, I would not recommend this to a friend