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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 2214 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Sonicare 2 Series Plaque Control Rechargeable Electric Toothbrush's cleaning ability, ease of use, and long battery life. Many appreciate its affordable price and the built-in timer that helps ensure thorough brushing. While some found the vibration level to be a minor issue, the overall performance and value are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,214 reviews
  • Rated 2 out of 5 stars

    From my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She used it for 2 weeks but couldn't handle that it was to vigorous of a brushing and caused pain.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 1 out of 5 stars

    Too loud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too loud and also would skip sometimes thus too much of a hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Super Product, Even Better Exist?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an Oral-B powered oscillating brushes many years. All that time I believed it was at least as good as Sonicare. Furthermore, I had some spouts when I went back to a traditional brush, but I was very loyal to the Oral-B. I wish I had not been quite so loyal. I purchased the Sonicare 2 Series on sale with a coupon, so the price was too good to pass up. A great Christmas present to myself. I was not immediately impressed because the unit comes with an "Easy Start," feature turned on that gradually ramps up the power. Furthermore, my first few uses had the battery not fully charged. Once I disabled the Easy Start and got the battery fully charged, I was blown away by the brush, and my teeth just kept getting better during the first 2-3 weeks of use. They also got a shade or two whiter. A few days a week I am using my Oral-B as my first brushing of the day, just to mix things up and give some variety, but it's my Sonicare session every evening and some mornings that I look forward to so very much. Read the manual and watch some of the online suggestions on techniques. You want to gently move the brush along your teeth, at an angle to the gum line. You don't brush in the traditional sense. The unit does the work for you. I find the feeling so enjoyable that I tend to brush three minutes instead of two, hopefully that isn't too harsh on my teeth, I just love using the Sonicare. Furthermore, before my Sonicare, my teeth would start to feel dirty a few hours after brushing. Now, even after eating, my teeth remain relatively clean feeling. That's just how clean they get, I believe carbs and sugars do not build up on the teeth as easily because you eventually get to such a clean surface on the teeth after a few weeks with Sonicare, the teeth stay clean nearly all day. My only hesitation of the product? Some have reported that once you go up to the HealthyWhite+ model or above, the performance is better and closer to older generation Sonicare. Therefore, I have been so impressed and blown away by this unit, that I'm considering upgrading to a more expensive unit as I have simply become so passionate about my teeth thanks to this unit. I do wonder if some of the people who state this observation are using the 2 Series with the "Easy Start," feature because once fully charged and Easy Start off, this unit is quite powerful. Some complain of the price of Sonicare heads compared to Oral-B, but a sonic toothbrush head should also last longer since it barely comes into contact with your teeth. The 3 month suggestion is still too long for me personally because I figure bacteria starts to build up, but I can see the brush staying in relatively good shape that long. The Oral-B brush heads start to deteriorate after just a couple weeks. Overall, the Oral-B is an acceptable product, but the Sonicare at least with my teeth, is another level altogether. Highly recommend Sonicare, perhaps even try the HealthWhite+ or above to get the maximum performance. Nevertheless, this unit has proven to be an extraordinary introduction to Sonicare for me. I only wish I had been using it the past twenty years. It's that good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Timer

    Rated 5 out of 5 stars

    Great toothbrush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first electric toothbrush and I have to admit that I'm impressed. There is a timer, which beeps at various times to indicate progression to the two minute pre-programmed stop time. This helps to ensure that you give each part of your mouth equal attention. I have had this for about 3 months and it has not failed me yet. Charging time is really long, but it does not need to be fully charged to be used. This is not an issue though because the charge lasts for a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as older version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brush doesn't snap down fully rattles instead Teeth not feeling as clean as could

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot control speed and tickles the tongue and gums

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vibration

    Rated 1 out of 5 stars

    Don't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I used it it would vibrate on my teeth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ToothBrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 15 months and i had to purchase a new one. I'll have to see if the next one can last more than two years. This could be my last sonicare toothbrush if this new one doesn't last.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Sonicare 2 Series comes with a two-year warranty, plus an additional six months if the product is registered. Your complete satisfaction is extremely important to us and if you experience any further issues, we would like to learn more about it. Please get in touch with us to speak with a Consumer Care representative (reference this review).

      24/7 Live Chat:
      https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN

      1-800-682-7664
      Monday – Saturday: 9:00 AM – 9:00 PM ET
      Sunday: 9:00 am – 6:00 PM ET
      Excluding Major Holidays

      We look forward to hearing from you. PhilipsBrand-EN_US

  • Rated 2 out of 5 stars

    Not happy with it was cheap and didn't work that w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it was cheap and didn't Clean very well

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi Jany,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your utmost satisfaction is extremely important to us. At your earliest convenience, please call us to speak with a Consumer Care specialist at 1-800-542-8368 (reference this review).

      We're available during the following days/times:

      Monday – Saturday: 9:00 AM – 9:00 PM ET
      Sunday: 9:00 am – 6:00 PM ET

      Excluding Major Holidays

      We look forward to hearing from you, Jany. PhilipsBrand-EN_US

  • Rated 2 out of 5 stars

    Dissapointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all that good seems very weak on the brushing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Philips Sonicare - 2 Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not feel that my teeth are really getting clean.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all what i expected.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the head is very small and dosent leave ur teeth feeling clean. i had the oral b triumph and that was great. i wish i never threw that out for this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after few uses, totally not worth it and it wasn’t covered under warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My teeth do not feel clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected this toothbrush to do a better job. It does not clean between the teeth and it does not make my mouth feel fresh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very good quality toothbrush for low cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this toothbrush because i red that has adjustable option for people who did not use a electrical toothbrush before, but unfortunatelly after trying all described ways of setting it up for that option, i did not get any difference but 1 minute of toothbrushing setting, instead of the 2 min. If that what is all about the difference between the regular setting the toothbrush has and the one that suppose to be for " beginners' with electrical toothbrushes, that really did not feel or met any of the expectations I had on mind. Otherwise, for the price that I managed to get it during the sale, only 39.99$ from original 69.99$, This is really great toothbrush that i definitely will recommend buying. Also recently Best Buy always beats anyone else on the market, even the online companies, with matching Amazon Prime, if sold and ship by Amazon and special with their "Sale of the Day, which they run every single day, and 99%$ of the time they always have something to get my attention

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Simple, comfortable and effective toothbrush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this brush! I used to use cheaper off-brand ones, so this is a major step up. The battery life is amazing and it’s easy to travel with. It also doesn’t hurt your teeth or gums, while being quite powerful. It’s simple, comfortable and effective. Definitely recommend this item!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, this toothbrush head only vibrates and offers very little cleaning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older model.newer versions are more effective in performance

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Vibration

    Rated 5 out of 5 stars

    Good electric toothbrush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using an electric toothbrush. This one works well, my teeth feel very clean and the vibration isn't too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning

    Rated 5 out of 5 stars

    Good job cleaning my teeth!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale on black friday. This model is slim with good battery life, quiet and des an excellent job cleaning my teeth!

    I would recommend this to a friend