Customer Ratings & Reviews
- Model:
- HX6321/02
- SKU:
- 7320073
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Sonicare For Kids Rechargeable Toothbrush for its ease of use, engaging app, and effective cleaning capabilities. Many appreciate the built-in timer and the fun elements that encourage children to brush regularly. While some found the vibration intensity too strong and the decorative stickers not very durable, the overall feedback highlights a positive experience. The toothbrush's quality, power, and long battery life are also frequently praised.
This summary was generated by AI based on customer reviews.
Cleans better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's cheaper than other brands and does the same job.
I would recommend this to a friendGreat toothbrush!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and he absolutely loves it..
I would recommend this to a friendbest for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best option for kids. they love the app
I would recommend this to a friendCute, but not efficient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brush barely moves and doesn't do a good job. Stopped working within extended warranty period of two years. Wasn't a fun. Used credit to upgrade to SOnicare brush for young adults.
No, I would not recommend this to a friendDoesn’t come with appropriate sized heads.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This children’s toothbrush comes with a standard size head that is too large for a child’s mouth. Appropriate sized heads are difficult to find and expensive.
No, I would not recommend this to a friendpackaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.box the toothbrush came in was dented, creased, edges were crushed-it looked like a shopworn leftover. This goes for the one I got in the mail & the ones the store had in stock.
No, I would not recommend this to a friend- Cons mentioned:Vibration
To rough for small kids
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this electric toothbrush. The brush itself was too big for my seven-year-old’s mouth. The vibration was too strong. It hurt her gums. Unfortunately we had to go back to the standard toothbrush. They should really include the smaller brush as a standard option with the kids toothbrush.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Dancy,
thank you for taking the time to share your feedback. We're sorry to hear that the current brush head on your Sonicare for Kids was not the right fit for your little one. For this, we recommend trying out our more compact brush heads. These are a size smaller than the standard brush heads which are included with the Sonicare, and feature soft bristles for a gentle cleaning experience. You can take a look at these here: [ https://philips.to/3wutcn2 ]. We hope this is helpful.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
low build quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kids love it but the inner doesn't hold up long. i have already called in 1 for a warranty replacement
No, I would not recommend this to a friendGood toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loved it. A little bulky, but good enough for my 9 yr old.
I would recommend this to a friendGood product but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cycles weren't long enough. I had to tell my daughter to do the cycle several times.
I would recommend this to a friend- Cons mentioned:Stickers
Very bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only the lowest quality toothbrush with stickers that fall off in less than a day.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Eduardo,
Thank you for writing us a feedback about your Sonicare for Kids. It is unfortunate to hear that you are not a fan of it. If you wish for us to check on the product you have received, kindly reach out to us on our official social media pages, with a copy of your receipt and some images of your Sonicare.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Dangerous for Kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 weeks of use, the plastic on the back of the toothbrush head split into pieces which a child could choke on. Some pieces are hanging on by a thread so the toothbrush is not usable at this point.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good for children
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teaches kids how long to brush and makes it fun.Great price range.
I would recommend this to a friend Toothbrush ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for us, we needed something better....
No, I would not recommend this to a frienddidnt have a good experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a bad experience with this one. Didnt work well and stopped functioning shortly after buying. Proceesed a return with phillips which was not a fun experience
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Sorry to hear that you had this experience with your Sonicare toothbrush and the service team.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Not recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 2 months. Stopped charging. It is not durable to be used by kids.
No, I would not recommend this to a friendabsolutely no good do not purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not purchase this. do not buy this. do not waste your money on this product. trust me
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi PerkMart,
thank you so much for leaving a review on here. We are very sorry to hear that your Sonicare For Kids Toothbrush did not meet your expectations! We would like to look into this and help you improve your experience with it. Could you reach out to us via social media with a more elaborate explanation so we can help you further?
We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Pros mentioned:Ease of use
Great toothbrush
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter has been using it for 2+ years now. She loves it!
I would recommend this to a friend - Pros mentioned:Timer
Great brush for kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has been using this brush for the past few months and the results have been great. I had recommended this to a friend and they are very happy too. The 15 sec/30 sec timer is great
I would recommend this to a friend My kids are BEGGING to brush their teeth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems totally unnecessary, but my kids LOVE it!
I would recommend this to a friend