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Customer Ratings & Reviews

Your price for this item is $549.98

Customer reviews

Rating 4.6 out of 5 stars with 265 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Elite 7.2-Ch. receiver's sound quality and ease of use, with many praising its simple setup and powerful performance. The Dolby Atmos feature also receives positive feedback, and users appreciate the receiver's extensive features. The product is considered to offer excellent value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 265 reviews
  • Rated 5 out of 5 stars

    Very high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy buying at bestbuy products like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So. Far so good.... highly recommend for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than my previous Pioneer receiver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processes the TV, splits the sound between the 5 speakers fairly quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is working nicely.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how the product is working with TV and surround sound system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible communication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the product I requested was available I distinctly asked the customer experience rep. Inside the store in VA. Was their a remote available even though it was “open box” after some time they went found the item confirmed “yes” yes there is a remote control only for me to get to the store and find NO their is not a remote available. The receiver has a ton of capabilities NON that are easy to manage or assign w/o the remote the aftermarket remote I bought is dismal at best. So you get 2 stars from me poor coordination and horrible communication made a bad experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the two zones it e exactly what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and the geek squad who helped set it up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does what it's supposed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine so far. Only been a few weeks. Set-up wasn't as clear as I would like. After downloading the 152 page manual, I found out what isn't mentioned in "original set-up"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent receiver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an ok product , had trouble getting things set up , overall it does what I need it to do but just an ok product from pioneer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I had it to review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promised this product but 8 weeks later its still not available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I actually returned this unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this unit. Was not a fan. Replaced it with something else

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a bearcat. Not intuitive with the equalizer. Factory settings are not very good for dialog perception. Part of the setup in zone 2 still a mystery although mostly able to use now for analog features. ARC from TV supposed to work if TV in PCM mode to Zone 2. Still not working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box Item that Didn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made two trips for this open boxed item that was supposedly “inspected.” Trip #1 It was missing remote and cords. Trip #2 it has error codes indicating it was not functioning and would trip off. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crapped the bed after 2 years, surround sound no longer worked, nor any of the dolby settings, lost most of the functionality of the pre-set equalizer settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was terrible. We had to return it because we could not get it to connect with the dissents. For the price it should have been a great item. It was a gift and we spent hours trying to get it connected to no avail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pioneer is Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this, but, since I’ve had it it already turned off with no explanation once. For an expensive piece of tech in 2020 this should not be an issue, especially without saying why it happened in the first place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed with this purchase. Zero output from the receiver. I return the receiver and bought a Denon instead. I would not recommend Pioneer to family or friends.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound but video switching issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for solutions for firmware issues with hdcp 1.4 to hdcp 2.2 switching on 4k tv Panasonic source. When watching 3d movies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will never buy again, out of box no video and No call back from Best Buy. I quess if you spend good money at Mongolia it means nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap receiver. Broke after less than a year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped putting out audio on all channels. Set-up still works, but doesn't play sound after the fact.

    No, I would not recommend this to a friend