Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 265 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Elite 7.2-Ch. Hi-Res 4K Ultra HD A/V Home Theater Receiver's exceptional sound quality, ease of use, and extensive features. Many appreciate its powerful performance and the value it offers for the price. Positive feedback also highlights the straightforward setup process and the ample connectivity options, including multiple HDMI inputs. However, some users reported inconsistencies with the ARC functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-265 of 265 reviews
  • Rated 5 out of 5 stars

    Very good AV receiver can go the long haul

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this receiver in December 2018 and it has ran for three or four hours a day just about every day for six years now with no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Pioneer SC-91 and was not impressed. I had high expectations for this, but Pioneer seems to have an issue connecting to LG TV's. I thought they would have fixed by now. Had an issue with the 91 and this one as well. Every time the TV turns on it switches to anything but the cable box, Very frustrating, But the main issue with the 103 was there was a constant loud click in the box. Not sure what it was, but it seemed to happen every time a new signal came in, Also the TV would start blinking then flashing different colors and go dark. It started with the Apple TV, then with the Cable box. I have an LG OLED. This was the deal breaker after a week, so I returned for the Denon S940H, which works perfectly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver would not show any HDMI display other than my satellite. PS3, Wii HDMI, I even plugged in a Chromecast, nothing worked. For some reason it would work (display) if I went in and out of settings (without making changes) but then it would stop working again. All of these works fine with my Onkyo TX-NR636. I needed to expand my sound system so went into Best Buy to get a TX-NR676 or 686, but they talked me out of it in favor of this "Magnolia" Pioneer (which Onkyo owns anyways) but I was extremely disappointed. The app and interface does look better than the Onkyo, but I am all for quality and not pretty things.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Output toast in month 1, abysmal customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced by 11 year old Yamaha receiver with this one based on Best Buy recommendation. Easy set up. For the period it functioned, I liked the output and performance. However, Pioneer customer service works 9 - 5 M-F and is abysmal at best. Now I have to go through a repair cycle - god knows what kind of ride I will be taken through. Was a mistake switching from Yamaha! Never buy a Pioneer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m rating this unit poorly because of its horribly inconsistent Bluetooth operation. Some days it works great, but more often than not it simply will not connect to any of my devices. Even with multiple restarts and resets it just will not connect. I’m planning to replace it with a different brand.

    No, I would not recommend this to a friend