Customer Ratings & Reviews
- Model:
- 212078-99
- SKU:
- 6284304
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the BackBeat GO 410 Wireless Noise Cancelling Earbud Headphones for their exceptional noise cancellation capabilities, providing a truly immersive audio experience. The long battery life of approximately 8 hours ensures uninterrupted use, while the comfortable design guarantees a pleasant fit. Although some users have expressed a desire for higher volume levels, the overall positive feedback highlights the product's strengths in delivering high-quality sound and reliable Bluetooth connectivity at a reasonable price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing Sound Quality....But..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BackBeat GO 410 headset....Sound Quality is amazing, I was so happy. I did some test calls and everyone said they could hear me really well. BUT....the third day that I wore them, the right ear piece went out. I turned them off and recharged the headset and tried again. This time a little bit of sound was coming out but not like it should. Glad I bought the two year extended waranty.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Not my favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very painful. In the ears if your going to wear for longer than an hour. Sound is good. I’m a base lover so these don’t compare to over the ear head phones for that, but to be fair I haven’t found any that do! The charge and length of play on a charge is good, the noise canceling feature is really good. For me the lack of comfortable wear and the lack of good base is the only reason for the fair rating! Also seem to we well constructed. Didn’t return, just gave them to my kid and he loves them!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our BackBeat GO 410; However, we're very sorry to hear you didn't find a comfortable fit. The unit comes with 3 different sizes of ear tips to choose the best fit for each ear. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Please note this model features 10 mm drivers to deliver deep, rich sound, while bass and bright EQ presets provide audio customization through the BackBeat app. Thank you for your comments. Your feedback will be shared with our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726.
- Pros mentioned:Sound quality
Excellent for those who must have hands free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds. Magnificent noise cancellation for those in the opposite end. Good clarity. I especially enjoy the fact it connects to 2 phones at the same time ... and will answer both without additional handling.
I would recommend this to a friend - Pros mentioned:Battery life
Ok basic headphones, poor noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I fly frequently both internationally and domestic, I bought these headphones for this specific purpose, On regional jets, you cannot even hear your audio from these headphones due to the sound of the plane. On international flights, you can barely hear the audio even with the noise canceling on high. The battery life was ok lasting almost an entire 13-hour flight. Also another side note I forgot my fitness headphones and attempted to run in these, they will not stay in your ears for running.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your honest review on our Backbeat GO 410 headset, however we are sorry to hear about your experience. Active Noise Cancelling technology uses additional microphones on the back of each speaker that respond well to low-frequency (80 to 700 Hz) background noise. Noises from the airplane will be really hard to eliminate completely. We do recommend other models of headsets for sports, however you can try each eartip (small, medium and large) and choose the eartip with the best fit for each ear. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
- Pros mentioned:Sound quality
Sounds good, but not super comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the sound, and the noise cancelling feature to be good, but the fit in my ears was not really comfortable, even with the smallest earbuds. If you have bigger ears will probably be great for you.
I would recommend this to a friend - Pros mentioned:Sound quality
Over all good. Magnets is a NIGHTMARE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headset with good range, noise cancelling is impressive. The magnet feature is absolutely a pain to deal with. Whenever the ear buds are not in my ears, just hanging, and happen to magetized to each other, each phone call answer is a pain to realize my headset needs 4 seconds to connect, and have to restarting music... would rate this 6 starts without the magnet features. They only need a SIMPLE sliding on/off, no holding 3 seconds none sense. A sliding on/off will be most effective, and I'll tell the headset when to power off.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our BackBeat GO 410. We're sorry to hear about your experience and we thank you for bringing this to our attention. Your comments will be forwarded to our Product Development Team as we appreciate feedback based on customer use to create the best possible products. If you have any questions or require further assistance, please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact
- Pros mentioned:Battery life, Sound quality
Can’t go wrong
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, sound is amazing. Listen to them for a ten hr work day, last all day.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
great ear buds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality sound and great noise cancelling and very comfortable
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ultra light weight earbud headphones produce great sound and have exceptional charge life.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of those, "how did I get along without it?" Type of product. Long battery life, and the noise cancelling feature is a must have!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Nice BlueTooth Headset. A little bit expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Good sound. Long distance reception, 10 meters. Nice product. A little bit expensive, but so far a good purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Good wireless buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds cover enough of ear to cancel outside noise better than regular earbud products. Occasionally get a high pitch ring similar to hearing aids if get too close.
I would recommend this to a friend - Pros mentioned:Sound quality
Got them on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and only pair I've ever had but overall you can tell their noise cancelling and the music sounds good Work up high so couldn't use wireless
I would recommend this to a friend - Pros mentioned:Bluetooth
Love the headset but not the app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset with flawless Bluetooth connection. However the App is not good, wouldn’t connect to the headset. Otherwise, would have been an excellent product.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Nice buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds for the price. Fit comfortably and have very good sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Plantronics you've done it again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product (IMO) I tried So MANY models to finally achieve satisfaction. Out of all the brands none were designed to have noise canceling and long distance connection and be able to talk and listen clearly during a conversation inside of a service van, windy day as this model. Their plantronics voyager delivers the same quality but if you want both ears then give this model a try.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Met my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound works fine for me. The sound cancellation was better than I expected. Battery life is adequate.
I would recommend this to a friend - Pros mentioned:Bluetooth
Perfect For Me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a Bluetooth headset for listening to music and general listening capabilities as to not disturb anyone while using my cellphone. I have not used the headset for conversation so I can’t say that it’s great for that. Thus far it’s doing the job that I purchased it for and also I was able to purchase it at a great price. It’s a win win for me! Blessings
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones sound great and battery last. def. recommend these
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best headphones I’ve owned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these great battery life the noise canceling is great and they sound amazing!
I would recommend this to a friend
