Plantronics - BackBeat GO 410 Wireless Noise Cancelling Earbud Headphones - Graphite

Name: Plantronics - BackBeat GO 410 Wireless Noise Cancelling Earbud Headphones - Graphite
Brand: Plantronics
SKU: 6284304
Rating: 4 (280 reviews)

Model: 212078-99

SKU: 6284304

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Key Specs
- Noise Cancelling (Active): true
- Sound Mode: Stereo
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Maximum Wireless Range: 98 feet
- Built-In Microphone: true
- Headphone Fit: In-Ear
- Battery Life: 10 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Charge Time: 2 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Ear Tip Sizes Included: Medium, Small
General
- Brand: Plantronics
- Model Number: 212078-99
- Product Name: BackBeat GO 410 Wireless Noise Cancelling Earbud Headphones
- Color: Graphite
- Ear Cushions: true
- Ear Tip Sizes Included: Medium, Small
Audio
- Noise Cancelling (Active): true
- Sound Isolating: true
- Minimum Frequency Response: 20 hertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The minimum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Maximum Frequency Response: 20 kilohertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The maximum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Sensitivity: 94 decibels adjusted
- Total Harmonic Distortion: 3 percent (Measurement of the harmonic sound distortion. The lower the percentage, the cleaner the sound.)
- Sound Mode: Stereo
- Driver Size: 10 millimeters
Connectivity
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Bluetooth Version: 5.0 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
- Maximum Wireless Range: 98 feet
Features
- Built-In Microphone: true
- Maximum Talk Time: 10 hours
- Stand-By Time: 7 days (Amount of time it takes for the device to deplete a single battery charge when powered on but not in active use. This length of time is dependent on the network environment the device is connected to, if applicable, and the applications running.)
Design
- Headphone Fit: In-Ear
Power
- Rechargeable: true
- Battery Life: 10 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Charge Time: 2 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Charging Interface(s): USB (The connection for transmitting power to charge the device.)
Dimensions
- Product Height: 0.8 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 1.2 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 0.07 pounds (The out of box weight of the item.)
Other
- UPC: 017229170001

Get peace and quiet anywhere with these Plantronics BackBeat GO 410 wireless noise-cancelling earbuds. The compact, lightweight design provides a comfortable, discreet listening experience and filters out noise in any environment. These Plantronics BackBeat GO 410 wireless noise-cancelling headphones feature advanced 10mm drivers and powerful rechargeable batteries for up to 10 hours of high-fidelity audio per charge.

BackBeat app customization: Personalize your listening experience with the BackBeat app. Bass and bright EQ presets let you customize your music, while dual mode active noise cancelling provides clear audio in high- and low-noise environments.
Bluetooth 5.0 interface: Enables simple wireless pairing with your Bluetooth-enabled device.
Rechargeable battery: Offers up to 8 hours of wireless listening with ANC and 10 hours of wireless listening without ANC.
Dual-mode ANC: Dual-mode active noise cancelling provides clear audio in high- and low-noise environments; settings accessible through the BackBeat app.
Sweat-resistant design: Provides protection from sweat, so you can easily wear headphones while working out.
Comfortable listening experience: Small and lightweight design sits flush with your ears for a discreet and comfortable listening experience, especially with travel pillows.
Built-in microphone: Enables simple hands-free chatting via a compatible device.
Patent-pending smart magnets: When latched, smart magnetic hibernation sensors automatically shut off ANC and Bluetooth connection to conserve battery life for longer listening between charges.
Patent-pending dual-use cable included: Dual-use cable makes it easy to change your USB charging cable into a 3.5mm cable for corded listening until you can recharge your earbuds.
Deep, rich sound: 10mm drivers provide deep, rich sound, while bass and bright EQ presets make for easy audio customization based on listening preferences.
Easy controls: Inline controls make it easy to take calls, skip tracks, adjust volume and activate Siri, Google Now or Cortana smartphone voice assistants.
Carrying pouch included: For easy portability.
BackBeat app customization: Personalize your listening experience with the BackBeat app. Bass and bright EQ presets let you customize your music, while dual mode active noise cancelling provides clear audio in high- and low-noise environments.
Bluetooth 5.0 interface: Enables simple wireless pairing with your Bluetooth-enabled device.
Rechargeable battery: Offers up to 8 hours of wireless listening with ANC and 10 hours of wireless listening without ANC.
Dual-mode ANC: Dual-mode active noise cancelling provides clear audio in high- and low-noise environments; settings accessible through the BackBeat app.
Sweat-resistant design: Provides protection from sweat, so you can easily wear headphones while working out.
Comfortable listening experience: Small and lightweight design sits flush with your ears for a discreet and comfortable listening experience, especially with travel pillows.
Built-in microphone: Enables simple hands-free chatting via a compatible device.
Patent-pending smart magnets: When latched, smart magnetic hibernation sensors automatically shut off ANC and Bluetooth connection to conserve battery life for longer listening between charges.
Patent-pending dual-use cable included: Dual-use cable makes it easy to change your USB charging cable into a 3.5mm cable for corded listening until you can recharge your earbuds.
Deep, rich sound: 10mm drivers provide deep, rich sound, while bass and bright EQ presets make for easy audio customization based on listening preferences.
Easy controls: Inline controls make it easy to take calls, skip tracks, adjust volume and activate Siri, Google Now or Cortana smartphone voice assistants.
Carrying pouch included: For easy portability.

Whats Included

Dual-use charging and in-flight cable (USB - 3.5 mm)
Owner's manual
Plantronics BackBeat GO 410 Wireless Noise Cancelling Earbud Headphones
S, M, L eartips
Storage pouch
Dual-use charging and in-flight cable (USB - 3.5 mm)
Owner's manual
Plantronics BackBeat GO 410 Wireless Noise Cancelling Earbud Headphones
S, M, L eartips
Storage pouch

Product Manuals

Q: Does this unit have a mic, or is it just for listening to music?,

A: Yes

Q: Where can I get replacement LARGE ear tips for Plantronics backbeat go 410 headphones

A: Hi! We currently don't sell ear tips for this model; However, the ear tips from the Voyager 6200 UC are compatible with the BackBeat GO 410. You should be able to find them through our resellers: 211149-01 - Spare Ear-Tips Small x 1. 211149-02 - Spare Ear-Tips Medium x 1. 211149-03 - Spare Ear-Tips Large x 1. If you have any further questions, feel free to contact our Customer Care Team at: 1-855-765-7878.

Q: Does anyone know if these are compatible with Five9 Call Center?

A: Hi Violet! This model is mainly designed for any android/iOS cell phone or tablet that supports Bluetooth headsets. If you'd like to use the unit with your PC and a soft phone like Five9, it will really depend on the native Bluetooth from your computer/laptop. Many devices nowadays have native Bluetooth; However, not all of them support Bluetooth headsets. Bluetooth technology works through different profiles, and these are the ones the ear buds require to at least allow a connection: A2DP 1.3, HFP 1.7, HSP 1.2, AVRCP 1.5, SPP 1.2. As we've mentioned it may pair, yet we are unable to guarantee optimal performance in terms of audio quality, connectivity and range. We hopw you will find this information useful. If you have any questions, feel free to contact our Customer Care Team at: 1-855-765-7878

Q: i went to use them this morning no sound tried to reconnect no sound fully charged also downloaded the app no change held power button down no change

A: undefined

Q: I have the plantronics backbeat go 410 series but I have lost the charger. Can I use any micro USB charger? I tried earlier today and it didn't seem to work. if not is there an alternate charger I can purchase?

A: Hi Sally! We're sorry to hear you've lost the charging pouch. Please note you can use any standard micro-USB cable, just make sure you're using a 5-volt wall charger or any USB output. If you're still experiencing charging issues, we'd like to share a few tips on how to extend the battery life of our products: https://bit.ly/35IMed5. In case the issue persists, this model does count with a manufacturer's warranty. If you have any questions, please don't hesitate to contact our Customer Care Team at: https://www.poly.com/us/en/support/contact

Q: Can these headphones operate in "wired" mode with ANC still enabled? The manual (pg 11) states "be sure to power off the headset" when using the wired mode. Is this to conserve battery or required for wired operation. I am looking for wired + ANC.

A: Hi David. No, the Active Noise Cancelling technology uses additional microphones on the back of each speaker that respond well to low-frequency (80 to 700 Hz) background noise. These microphones pick up the background noise, feed it into the ANC circuitry, invert it, then direct it into the same audio path. This can only take place when using Bluetooth technology. When you turn it into a wired headset, it works only as a listening headset. The microphones won't work, hence ANC is not activated. Please note that at the moment we do not have a corded headset with ANC, though all of our corded headsets have noise-cancelling microphones. We hope this information helps. If you have any further questions, feel free to contact our Customer Care Team at: 1-855-765-7878

Q: Are these compatible with Avaya platform on laptops?

A: Hello Cutts! This model is compatible with any cell phone or tablet that supports Bluetooth headsets. As you know, most computers nowadays are equipped with native Bluetooth; However, it is important to point out that Bluetooth technology works through different profiles. For example: Headset/Hands-Free Profile HSP and HFP, Advanced Audio Distribution Profile (A2DP) and AVRCP are the profiles the ear buds need to at least allow a connection with the computer; yet, it may not give you optimal performance in terms of audio quality, connectivity and user control functions. The ear buds most likely will pair, but we always recommend our UC line of products as it ensures PC connectivity and optimal performance. For example our Voyager 4220 UC and Voyager Focus UC. For further assistance, feel free to contact our Customer Care Team at: 1-855-765-7878

Q: Are these compatible with iMac

A: Yes, The headphones will connect to both a cell phone, and any of your Macintosh OS Computers at the same time

Customers are saying

Customers recognize the BackBeat GO 410 Wireless Noise Cancelling Earbud Headphones for their exceptional noise cancellation capabilities, providing a truly immersive audio experience. The long battery life of approximately 8 hours ensures uninterrupted use, while the comfortable design guarantees a pleasant fit. Although some users have expressed a desire for higher volume levels, the overall positive feedback highlights the product's strengths in delivering high-quality sound and reliable Bluetooth connectivity at a reasonable price.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
I won’t be losing these smart earbuds!
This is a handsome pair of earbuds from Plantronics and the Backbeat GO is really flexible with my day to day needs. I will be honest that I have a uses for different headphones and these are for my gaming and workout needs. Often I am wearing uncomfortable headphones that cover my ears for long gaming periods and that is why I wanted earbuds so that my ears and head wouldn’t get hot from extreme games as silly as it sounds. The neckband is very comfortable and unnoticeable which I have really enjoyed. Controls on the wire are standard like other earbuds and they work with all my Bluetooth devices. As a quick side note you can synch multiple devices, download the application for the Backbeat and it opens up a new world of features. My favorite being the “find my headphones” feature where if they are lost or stolen it triggers a tone to go off on the earbuds so that you can find them. I’m pretty sure this if my favorite part and I hope I never have to use it but it is very cool. The pouch it comes with is flat and easy to store in my backpack and the earbuds come with a wire for when I travel and use the auxiliary port on my Nintendo Switch. I once watched a reality show and learned the term “Two-fer” where you get two for one and that’s how I feel about the Backbeat GO because I can be wireless or fully wired for gaming sessions. I am bummed the microphone doesn’t work when connected to auxiliary port and the microphone does echo a lot but that’s a concession I will forgive. Music plays amazingly and at the gym I can’t hear people slamming weights or my own breathing which is what prevents me from long runs because it distracts me. I ran these guys through a series of tracks from: Ill Divo, Debussey, Marshmellow with Bastille, and Kenny Rogers. The acoustics are airy and well-rounded while the bass is full and strong which gets my gym sessions going. I’m glad I got these just in time for time off during the holiday!
Posted 7 years ago by Txstatesal
Rated 5 out of 5 stars
Perfect for the active person in your life
I’ll start this off by saying that I hate things that rest on my neck. I won’t wear necklaces or heavy hoodies, it’s always bothered me but with getting the new iPhone with no AUX port, I needed new headphones. I regularly attend the gym and figured these would be solid option since they’re Bluetooth wireless and won’t get in the way of my active lifestyle but was still hesitant about how comfortable they’d be on me. Glad to report that my fears were unjustified.these headphones have a sleek look and are quite comfortable. Obviously you’ll be conscious of a wire hanging between your ears but it’s pretty discreet and not heavy at all. The material is plastic/rubber but smooth and doesn’t interfere. The sound quality is surprisingly good, obviously it won’t be Bose quality but the bass is very noticeable in a good way. You’ll notice in the attached pictures that the headphone had magnets in each end so that when the headphones come off, the magnets attach which turns off the power and Bluetooth, conserving the battery. The battery has been averaging about nine to ten hours of run time between charges which is a bit above the standard for these type of headphones, another positive note. A couple inches below the side of the headphone is a touch pad for volume control, voice control, and pausing/playing music. It’s easy to use, easy to learn, and very user friendly. The last positive note for anyone who has an AUX jack in their phone is that, as pictured, the USB port can pop off and become an AUX plug, that way if the headphones lose battery and you aren’t near a charging port, you can plug the AUX cord in and start using the headphones without Bluetooth. It’s an incredibly intelligent design In closing this is user friendly with good sound, structure, and quality features. I’d absolutely recommend this and look forward to continuing to use these headphones in the future.
Posted 7 years ago by underdog217
Rated 5 out of 5 stars
No issues so far
I’m huge listednr to music and mostly use headset for better enjoyment. These earbuds are good dit and very comfortable in ears. Buds don’t fall off my ears and stay in. Qulaity of sound is good but not the best, the Actove noise canceling is great welcome. The most feature I liked in these pair is the magnetic sensors when latched it shuts off Active noise cancelling and BT to save bettery life for longer performance. Quality is super and storage pouch and USB charging cable with an option to use 3.5 audio is handy. PLT companion app on smart phone is useful to customiize audio from bass to bright and shows battery life.
Posted 7 years ago by Zaid