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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat its clarity, I've really enjoyed not having the echo which I've had with my last earpiece. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    One of my Bluetooth’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Bluetooth, nice and clear good sound can hear really well with it. Unfortunately after having it in my ear for 3/4 to an hour I find it irritating and I have to take it out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This is working great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded the PDF for this series of earpiece and had it synced up with my phone in no time. I like that the unit can be charged with the same cable that I charge my phone, (no cradle). It allows me to answer phone calls in the car without touching my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My first blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and sounds good........................!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry my headset around with me in my work bag. I find it very easy to use and can be up and running on a call very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & set up. Good brand, always use this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful value. Never had one before - never used one before. Simple to set up and use. Reception is clea as a bell.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WONDERFUL BLUETOOTH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Bluetooth for anyone, it lets you know just how much charge time time is left along with what it's connected to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is easy to wear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned it for about 3 weeks. So far I like the way it fits in my ear and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like this Plantronics Bluetooth. Very easy to use. Compact, unobtrusive look. Bought two, one for my wife and I.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Bluetooth BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Voyager Edge before until I lost it. I bought this to save money. It's pretty decent for its price. However, there are times when the audio is garbled. I am not sure if it's just this item that has damage or if it's a common problem to this model.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. and test. Plantronics

  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this ear piece for my work as a Natural Gas Emergency technician. We get numerous calls a day from our call center and instead of using my cell phone while driving my work truck, I just tap on the ear piece and am able to respond without any major distractions to my driving. I have used other ear pieces in the past but none of them compare with the clarity and volume control of this ear piece. I am very satisfied with it and have recommended it to several of my co-workers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help hands free communication while driving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this device. It took a bit too find out that the laptop USB didn't always recharge it. It charged better using a USB adapter plugged into an electric receptacle. There was a little bit of ear irritation and worked better with ear piece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. The only reason I didn't give it five stars is it doesn't connect automatically if turned on in the middle of a phone call. It automatically connects to the phone but it won't pickup the existing call. I have to let it connect to the phone and then go into audio and change the call to Headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love that it connects to 2 phones at once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this so far. I did buy smaller ear pieces from Plantronics for my small inner ear area. It has cut out a time a two and disconnects for no reason at times then reconnects on it's own. Won't operate my book app - stop and start the audio book. I must control that from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great performance and comfort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to people I've talked to my voice comes through crystal clear even when I'm driving with the windows open!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my last one, was looking for a new one. I don't like to drive with one. I found this one, work well for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great bluetooth headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset still going strong. I have it for over a year and the sound quality is still good

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great and very light. battery could be better but its ok for what i need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light and easy to use Bluetooth. This is the second one I buy because I lost the first one.

    I would recommend this to a friend