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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. I love the noise canceling feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great and was easy to setup, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery good, price to high nice packaging, model oke....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love this bluetooth is easy to use great...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works fine for an ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics - Explorer 505 Bluetooth Headset, I have a HOT ROD and that is why I bought it. When the car is running it's almost useless, I use it for walking around car shows and for that it works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would like for it to have a longer battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the buying experience went well, I was informed through the entire delivery process. I strongly recommend, to start giving a military discount. Overall, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it goes 7 hours before you have to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality of this is good. the device doesn't come with changeable ear tip and the one that is on it is huge ang somewhat painful after wearing for an hour.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505 headset, we will forward your feedback to our team for consideration when developing new products and accessories. You can find spare eartip kits of different sizes for this model using part numbers 201955-01, 201955-02 and 201955-03 (small, medium, large respectively), the installed eartip size is medium/universal but you may try other sizes if this one feels to uncomfortable for normal use. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good battery life and comfortable. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works good comfortably and quiet nice fit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bluetooth, I replaced it for the Motorola brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy listening to my music with this blu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having this bluetooth to listen to my music

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is made specifically for handsfree calling but it is super hard to hear while driving. The volume needs to be a lot louder. Other than that it works great.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505! Please be sure to increase your hearing volume during a call from both your headset but also your phone in order to get the best possible volume from your headset. Don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good Bluetooth headset. Easy to pair and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3x the charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 3rd time I purchased a Plantronics, 2nd time for the same exact model. I've tried comparable items in the same price range....all have been disappointing. Plantronics is the only one I'll use and Best Buy has consistently had the best pricing and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with a Motorola walkie talkie and it works GREAT!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Low Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this Bluetooth. It had good reception and features except the volume. I couldn’t hear the incoming caller clearly while drivIng or outdoors.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505 Headset. We're very sorry to hear about your experience. For audio issues you might want to try resetting the Bluetooth connection to see if it improves its performance https://goo.gl/7NFpTX If this issue persists, this unit does have a one-year warranty from date of purchase. If you have any other questions please contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love two phone connectivity and works great in noisy environment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good hearing, pairs easily, and doesn't survive in the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, can hear well during phone calls. Comfortable.

    I would recommend this to a friend