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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,611 reviews
  • Rated 5 out of 5 stars

    Love this hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a device that was hands free and I can take anywhere with me. I love the fact it has its own portable charger that I can hook on to my jeans or purse to recharge if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great item to have for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for my iPad and iPhone you can use it on both iPad and iPhone at the same time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well in good coverage areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well and sounds good where the signal is stronger.it will not improve your signal or strength

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She is pickie about her gadgets. She likes the quality of the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't always charge fully even when on charger overnight sometimes it only registers 6hrs not 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never doupted it would be Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew when I bought it I would not regret it. A lot of things tend to change when you have had one and have to replace it, but all of the changes are good. I definitely recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth earpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with how it fits my ear but it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece for my needs great. I would have like it to fit in my ear a little better but my ear canals a weird and small. Afforable for its price and I have had no issue with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plantronics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept falling out of my ear. I have not used it in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with purchase and quality of product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase and quality of product would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ray's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but is difficult to turn on and answer phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, I can hear everything clear and it's pretty conpacted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Works very well. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one. I lost one I used for a few years (same model) and had to buy another one. Works very well for me with my Android phone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    headset is mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is muffled / volume doesnt get loud enough is adequate

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505 Bluetooth headset.

      Poor audio quality or low range may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test. If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand. Never had any issues with their quality or compatibility. You can stream music and talk on the headset. I highly recommend this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as Anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was less than old version I previously owned. Voice seemed distorted to me. Do not like at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new earpiece since the old one kept dropping my calls or not pairing fast enough. This one hasn't dropped a call yet and pairs very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No back ground noise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. No back ground noise. Clear on both sides of conservation. 100% satisfied and happy just wish I bought it sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT'S OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOPE THE SPEAKER LAST BETTER THAN THE LAST ONE DID ABOUT 2 MOS,PAST WARENTY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i can hook up my personal cell phone and my work phone! it works so well! It does how ever only have the 7 hours of talk time. thats what the box says! it does work amazingly though!

    I would recommend this to a friend