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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very clear sound if it fits your ear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to stay on ones ear! But once you figure it out very clear sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoy the hands free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this Bluetooth headset has a shorter battery life in the less-expensive version, the response from those I speak with on the phone indicates the connection is better with less outside noise. It is also great for listening to podcasts and audiobooks while traveling without missing a call.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great.... But

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome little device, it pairs great with my phone and Siri and clarity is awesome. However, I’ve had it for about a year or a less and suddenly the charger doesn’t charge anymore. I now have a device I can’t use. I think if they made the device longer lasting it would be a compete winner.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we are sorry to hear you're experiencing trouble with your headset. Please try using another charging cable and charger/powered USB port in order to confirm if the issue is on your charger or the product itself. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Product for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, charges quickly, comfortable fit for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I like the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use and pair with your phone or laptop. The only thing is the sound isn't loud enough to for me personally and it would be nice if it came with something to put it in so I can't be lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a few different Bluetooth headsets before I purchased this one about 8 months ago. I like that it tells you how long you have remaining on the battery every time you turn it on. The volume for both me & the person that I am speaking to is excellent. It fits great on my ear without hurting, falling out or frustrating me. Recently, I had misplaced it & thought I had lost it permanently. Without hesitation, I immediately went to Best Buy and bought another one. Of course late that night I found my original headset but instead of returning the newly purchased headset, I decided to keep one in my car and the other one in my purse. That is how much I like this specific headset.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review, we are happy to hear you like our product! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality headset, sound is very clear and there is not interference when the phone is away or with the headset is low on battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Plantronic 505. Love the features, ability to push and voice command to call. I was totally surprised when I opened the box when I got home to find that there was NOT a "brick" to plug into the wall for charging. My first one did have that accessory. Having to plug it into my computer to charge is not the ideal situation. This is my only complaint. And if recommended to anyone, I would mention the lack of the "in wall" plug in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Everyone speaking to you will yell at you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While you can hear everyone else well with this headset, everyone else can hear a pin drop SO LOUD it sounds like a cannon going off. Even the slightest noise will make them yell at you. The microphones are too strong and this one is getting returned. I liked the idea of a holding strap but the headset is just not a good design.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought for Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife since she is on her phone all day. The sound is clear on both ends of the line. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the headset works with the Apple iPhone 6S. The battery lasts a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but could be more comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issues I have is, it's a little complicated to pair to multiple devices & it could be more comfortable. It would be nice if it came with difference sizes for your ear like earbuds. Other than those 2 things, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price, very comfortable and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Easy to use and set up. Very loud and clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3rd time isn't the charm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own my 3rd headset - this once seems like it doesn't hold a 7hr charge. My last one there was some audio issues- either the person couldn't hear me or I couldn't understand them - like static popping and muffled. But the first was 100% my fault- it got washed with the laundry. I haven't found another brand or style I like since the 10+ hr I had is no longer available. I WOULD recommend buying when it's on sale AND you have a coupon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy da product ! ! ! Lost last year , hope to replace soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but not as good as I hoped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Incredibly easy to set up and pair. Connects and operates very well. I will say that the sound quality is very tinny and not nearly as good as a less expensive Motorola I bought 5 years ago. My old one broke finally and had to be replaced. This one is OK but not as good as I hoped.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you very much for your honest review of our Explorer 505 headset, however, we are sorry to hear about your experience. If you are experiencing some audio quality issues you may want to try to reset the connection with your phone. To do so: 1. Delete the headset from your cell phone’s list of paired devices. 2. Once deleted, power your phone completely off, then power it back on.. 3. Re-pair the headset with your phone by pressing and holding down the call control button until it starts flashing red and blue. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. If you would like technical assistance please contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact. plantronics

  • Rated 5 out of 5 stars

    Best there is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried about 10 different headsets over the last year and a half, this is by far the best headset I have found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life... lightweight... great sound. I went back from a somewhat larger and heavier Plantronics headset to a model I'd owned before. Good decision.

    I would recommend this to a friend