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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,611 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics Explorer 505 is wonderful. Easy to wear and use. It also provides clear conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Ideal for basic use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is great for hands free calls. I was able to pair this up really quick and didn't require a charge out of the box. I can hear and be heard at a comfortable volume. I use it while driving and cooking and can even listen to music through it when I'm not on calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reliable and compact blue tooth device for my cell phone. I found this one at Best Buy. I have been using this for a few weeks already. I am quite satisfied with its performance except perhaps for the charge life of the battery. It could be a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset. It clean and your can hear everyone. Only one button to deal with to answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this device. Person on other end couldn’t tell she was on a Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    New comfortable design, wonderful sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range of signal is good, sound quality is excellent, many new features which helps control unnecessary phone chatter/clutter. I would buy this Bluetooth again as I am thoroughly impressed with its technology and ease of use especially considering its affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great for the price, but some issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, comfortable and works for music or talking. There are two issues that come up randomly: 1. Person I'm talking to complains of echoing. I end up going to speaker phone after that. Maybe happens 5% of the time. 2. If it's in my right ear, the phone needs to be in right pocket. Left pocket and it stutters in and out. For 90% of my usage (listening to podcasts, basic phone calls) it works great and is a really cheap and very comfortable. Stays in my ear with no issues.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review and feedback on our Explorer 505.

      Bluetooth devices work best with a direct line of sight, if you're experiencing range issues or intermittent audio it is recommended that you ensure there is a clear line of sight between your phone and headset. The echo that you are experiencing with your unit may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test.

      If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Bluetooth headset is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with iPhone and very easy to wear; either with or without the gear clip

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Clear listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using bluetooth devices for years and this is one of the better ones. It is comfortable and people can hear me clearly. Only thing is that I can only turn it up volumewise a little below where I would like it in noisy situations. Otherwise, it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, but picks up EVERYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, this is a great headset. The only problem I've had is that it picks up everything! From wind to running water when doing dishes. I have to make sure I'm not doing anything even remotely "noisy" when speaking with someone. Primarily using while driving or at work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Bluetooth, great quality easy to connect and easy to use. Works great a filtering out unwanted noises and wind. Comfortable and very clear. Yes I would recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small earpiece with great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides audio clarity in noisy places as well as call and music privacy anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy when out and about during walks and staying connected. The battery stays charged very long. Distance range is very far approximately 100 feet. Very low noise cancellation .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bluetooth...I am able to hear very well and it makes my job easier, since I work from home

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Small and Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Bluetooth headset after losing my Bose unit. Bose no longer carries one like this. Liked the size. Price was great and sound is pretty god!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much you can hear very clearly, can’t hear the outside noise. Easy to work would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth was good. It did not always stay paired but it was efficient enough. The background noise wasn't too bad and the charge was moderate.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    fits snuggly, 7-hour charge,magnetic holder strap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synchs easily to my android phone. Fits snuggly in my ear. Great reception and sound. Especially love the magnetic strap that doubles as a usb charge chord and fits through my shirt button hole for easy access when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ear piece. Very accessible and convenient. Does not have a chord that tangle. Charging last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality fair, easy to use all day long. Comfortable, you hardly know it is there until your cap flips it out of your ear and you ooze it....., again

    I would recommend this to a friend
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