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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,611 reviews
  • Rated 5 out of 5 stars

    looks great and not too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it gives verbal responses to each button that I push.. I wish the ear piece came with different size ear buds. It just barely fits and holds inside my ear. I don't use the ear mounting arm because it interferes with my glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. Not many bells and whistles but it's sufficient for what it costs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Motorola Boom series, at first I was skeptical with Platronics Bluetooth headsets... I never made any research until I considered purchasing this product. And boy am I happy with it. First, I love the on/off switch. Online the Boom series, flipping the boom counted as the on/off switch. I don't recall how many times it has broke on me. Yet Motorola still manufactures it! Back to the Platronic's headset... I am quite happy with the quality and build of it. It nests very well in my ear. I would recommend this to another friend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb. Better than an iPhone speaker. Nice cancelling is superior. Battery lasts a looooooong long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Highly Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used many Plantronics Bluetoothes. This one is very similar to the previous model which I loved, however has a more visually appealing look. It has many features that are very helpful. It is a dependable product and I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good sound quality, ear piece hurts a little thoug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only came with one size ear pad and over hear hook. They are both tight and at end of day my ear hurts but other than that, works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Bluetooth earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comfortable earpiece that connects to two cell phones for convenience. I only wish it had the capability to operate with verbal commands.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    i like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Like it so much that after i keep losing them, i have to buy a new one. The first one lost its volume, can barely hear anything on the thing. Maybe because I used it all the time for calls, listening to ballgames, and texting. It even syncs up with my laptop, ipad, iphone easily, but sadly, only two devices at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Product quality is good but the total volume need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is good but volume needs to be louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth for everyday uses. Long battery life pair with great sound and very lite makes it great buy for the money...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is super long, audio is good too. I work in a loud factory and I used it to listen to music/talk, and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Useful Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the price, clarity, & quality of my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Plantronics suddenly died after 2 plus years of constant use. I was overwhelmed with the choices but when I found the upgrade to the one I had it was the right choice for me. It paired with my phone perfectly. I'm pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for price. Talk time is great. Glad I purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace my old Plantronics earpiece that died. My impression is that the audio is not as good as the old one - this one sounds a little harsh. However, I use it to pair to my phone and also to a Bluetooth transmitter which I plug into a scanner radio. The transmissions on the radio are often poor quality to begin with. The earpiece links to my phone immediately when turned on but I sometimes end up having to re-link to the transmitter. Also, my first Plantronics always announced that it was paired to both devices and announced if I went out of range & back in again. The Explorer 505 announces the initial link to the phone but if I move out of range there is often no announcement of lost connection. It never makes any announcement of connection to the 2nd device at all. One positive though, it does seem to have pretty good range. Overall, it does the job, but I'm not impressed.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not bad for a cheaper Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but volume is on the low side and can disconnect from phone a little to often

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Fit, Weight

    Rated 5 out of 5 stars

    Great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ear piece. Very light weight and stays in my ear. I have thick long hair and this piece stays secure at all times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought headsets before and they always disconnect when I walk out the room. The plantronic Bluetooth headsets is a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality but missing the "voice activate answer" feature for answering an incoming call. That existed on previous models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it. Makes my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great for in the car and at my desk. Let's me be hand free so I can type and look through documents while talking to my clients.

    I would recommend this to a friend