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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,611 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not bad for a cheaper Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but volume is on the low side and can disconnect from phone a little to often

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this bluetooth has been meeting my expectations. I upgraded to this unit because my old one didn't have a voice dial ability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well. Works great. Would recommend. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great piece for sound clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to use. I had previous Bluetooth had a lot of background noise. This one cancels it out. Definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy, very clear, very light, very loud. No problems talking on this nor hearing the other person. Definitely recommend to othersee

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great business ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish ear piece handles well in all conditions . keeping my hands clear , great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good. I use it a ton for when I want to speak with people, whether I'm driving or just walking to class.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfortable ear piece, works well with my Iphone and surface laptop. Good sound quality and long battery life,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 of these and use it daily. Great sound quality, easy to pair, and comfortable to wear all day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for a first Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This s my husbands second pair. Has great sound. And the insurance plan works great also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics is one of the best out there. The only thing lacking is the ability to use voice control. Otherwise, it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wife loves for her walks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life - sound is good... happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless ear piece. Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great I don't to charge it every day. It has a great battery life and easy to connect and range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another Plantronics device lost on a job site. Best blue tooth device I have used. Actually had to reduce volume to use. I have recommended this to colleagues who have purchased and are very pleased as we..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, but returned it I did like the range that the headset offered

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    It works well and easy to pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hands-free earpiece is easy to use and easy to pair with my phone. The sound quality is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to work and very clear sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bluetooth for someone on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many different Bluetooth, this one has been great!! Noise reduction really keeps the noise out, great for the money. I let my sister test it out, she bought one for herself and one for her husband.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    Great fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... easy to use, and fits my ear perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried many and so far this meets my needs. wish it came with more ear pieces for comfortable flexibility.

    I would recommend this to a friend