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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,611 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value clear reception easy to use... great for yourself or a gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Explorer 505 plantronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really good. Broke very fast. More expensive version is very good!!!

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we are sorry to hear you experienced trouble with your unit.

      This model includes a one year limited warranty, in case your unit breaks or fails under normal use we can replace your unit. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 4 out of 5 stars

    Ok. Wished it came in white

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Clear range. Serves the purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    This is a reliable product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth produces good voice clarity and adequate length of time for charge.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    It's an ok headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit uncomfortable in the ear, Volume is a little low, hard to hear calls!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth headset is very comfortable to wear, easy to insert in the ear, and does not fall out. The reception is very clear, also. Well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was really easy to set up and it works wonderful , recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset replaces my Bose, which literally fell apart. So far, so good. I can hear everyone great and they have no complaints. Works well for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and gets the job done, I had the model prior to this one and I was happy with it as well but I lost it on a road trip.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Bluetooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has long lasting battery and great clarity. Easy to put on and to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Headset worth purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reception,,,clearly easy to understand... definitely good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the way it fit my ear, and the on the go charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best BT Headsets.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find, yet having others do not compare to this unit. I now own 2. Enjoy the 7 hours of time, convenience, and comfort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the phone time was longer like my last plantonic ear piece

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent earpiece for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earpiece has a good battery life with 7 hours talk time. Slides right into ear and includes optional over ear clip. Charging cord acts as a carrying strap.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 6 of these there not rugged but they sound really good and not 6 at once over time and will buy another

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth earpiece. Volume is good and the unit is small and light enough to fit in you pocket comfortably and not be a distraction.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Get what you pay for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this earpiece for work to be “hands free” before I purchased my Apple AirPods. You get what you pay for. The battery life is good, but the sound quality is not the best and had trouble connecting at times. For the price, it’s not bad, but plenty of room for improvement.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello, we are sorry to hear about your experience with the Explorer 505 headset, please try the following to reset the headset and connection: 1) Completely unpair from your phone. 2) Power off and on both devices. 3) Press and hold the call button until the LED flashes red/blue on your headset. 4) Reconnect. If the issue continues, there might be an actual fault with the headset, in which case a replacement will be necessary. The Explorer 505 comes with a 1 year Limited Warranty, if you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878. plantronics

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use everyday and seems to be a good unit so far. Easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Much better than my previous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a blue tooth previous to this one. This one is much better.

    I would recommend this to a friend