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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,611 reviews
  • Rated 2 out of 5 stars

    Only good if in a quiet room, not a car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to purchase the more expensive one, but the clerk told me she really liked the one I ended up purchasing. The person in the receiving end of my call complains about the echo and the road noise. I don't live in a town with a best buy so was not able to return within the 15 days so looks like I'm stuck with this product. There good if you're in a quiet room, but not in the car.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to pair, good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair, good sound quality, comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great clearity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it and it was wow,nice voice output and production.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth headset for the price it is at. Amazing hearing quality on both ends. It has a great flat black color to it. Perfect size and style.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the volume is to low, other than that it's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fits very comfortably on your ear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased an Explorer 505. Plantronics products are simply the best! High quality and outlasts other brands!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product because I was having problems hearing my phone when it rang. It worked as advertised and I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great! The people on the other end of my calls tell me the sound is crystal-clear, and there’s no background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Easy to use great for work and anytime you need hands free

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love plantronic headsets. Does not fall off my ear. Love that I can play music. I like the plantronic app that can also find my headset when I misplace it

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Hey if you're an occasional user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth charger doesn't work had on charge for hours only to turn on and have 2 hours talk time. The light to tell if its charge or not doesn't light up when charging nor when fully charged. Last the volume only goes to medium which isn t very loud at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very satisfied with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this product that i've purchased 3 of these, it works great!!! me and my wife haven't run into any issues with it. Good quality and price!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    It's ok. Expected more from a Plantronics Device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort level I would rate this 2 out of 5. The legend model that goes over your ear is more comfortable. Call quality is good. When someone calls you don't have the option to say "answer", you have to press a button on the side of the device to answer the call. This can be unsafe when driving. The button is also situated in a place where you may press it by accident just be removing and putting the device on your ear, don't like that. Biggest gripe about this device is that it only connects to my phone about 70-80% of the time. Sometimes I turn it on and it says "no phone connected" or it says nothing at all. I wouldn't buy this again.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your feedback on our Explorer 500; However, we're sorry to hear you were not able to find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes. It is also important to take into account the different size eartips available and you should be able to find them with the following part number: 201777-03. We also advise to make sure the stabilizers are tucked in your ear for a proper fit. Please note when turning on the earpiece, connection is not immediate as it depends on many conditions, such as Bluetooth, Wifi, interference. It usually takes a few seconds (10-15) to connect to your phone as long as you already have Bluetooth enabled. To isolate the cause of the issue, we strongly recommend you to test it with a different phone and while it is completely disconnected from the first phone. To pair to a seconds phone, you need to set the earpiece in pairing mode: press and hold the call button for 6-8 seconds until LED flashes red and blue repeatedly. Then select under Bluetooth settings. We thank you for your comments. We have shared them with our Product Development Team, as we appreciate feedback based on customer use to create the best products. If you require further assistance, please don't hesitate to contact us at: 1-855-765-7878


      however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second headset like this I love it works great and is so clear. Every one says it is very clear and does not pick up loud sounds in the background.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to find a Bluetooth headset, this is very reasonably price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Bluetooth ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece is comfortable and the quality of sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    battery life too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is great, noise cancellation good, talk time too short.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use when driving.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for so many years. When I lost my old one, I was lost. I just had to find another one, So easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Item is average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great quality. However, the every background noise is passed on to the person you are talking to. They hear everything! Even if a bird churps outside .I also don't like how the ear rubber piece is only 1 standard. Cant have in ear long period of time as it starts to bother due to the size.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Explorer 505, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronic.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine. Works great. Easy to connect to your bluetooth. Sharp sound

    I would recommend this to a friend