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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound is clear. Product is easy to use and is not expensive. Easy to set up to my iPhone. Comfortable to wear. Not very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this when driving. Works really well and holds a charge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great sound very clear I forget I’m wearing it sometimes. Bought one for all my kids and they are all very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well and priced just right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a simple Bluetooth headset, Plantronics is hard to beat for the money. Paired easily with my wife's iPhone 8.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good wireless ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need hands free during your day or while driving definitely good, but when the battery gets low has a tendency to disconnect and re connect often. Functions are easy once you get the hang of them. Wish it had a longer battery life but 7 hours gets me through majority of my day.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your review on our Explorer 505. We're sorry to hear your headset disconnects when the battery is low. You might want to try resetting the Bluetooth connection with the following instructions: https://goo.gl/xbz2ka. We will forward your comments to our team for consideration. Please don't hesitate to contact our customer care group at https://www.plantronics.com/us/en/support/contact if you require assistance! Plantronics

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately connects to my phone, improves call clarity. Charges quickly, and one charge lasts for seven hours of talktime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great. Clear, easy to use and easy to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good sound and can be heard well outside.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth works very well and does not disconnect like some others do. I like and would purchase another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased based on a recommendation for business use by a colleague. I talk on the phone a lot and often lead virtual trainings. The quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Bluetooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth headset works great! It charges quickly. When you turn it on, it verbally announces the battery charge and to which device it is paired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new Bluetooth handsfree

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to replace my old handsfree earpiece. This is a great setup for the price. Best Buy staff helped me pick it out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good multi purpose bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has good clear sound for phone conversations. It plays my music and audio books, unlike some other similar headsets. The connection range is good.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn't loud enough. It would be nice if it told you who was calling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good Bluetooth, just wish it came with different size ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Plantronics bluetooth I've bought. People can hear me and I hear them clearly. Never had any problems with it. Wish I hadn't lost my first one.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had another headset ftom platonic and that one was better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Plantronics I will purchase all their products in the future. If it gets damage or has a defect plantronicso will replace your item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice command does not work. Also it is very difficult to hear anything when there is any kind of outside noise

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this ear piece for a while now and it works great. Clear crisp sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't even last 7 hours. I use a Bluetooth because my husband is a truck driver and we have a one year old so in order to be on the phone with my husband long enough before I need to put the phone down to chase my son I need a hands free device. But this one did not come with a charger and it doesn't last and every so often the mic goes out and my husband thinks I hung up on him.

    No, I would not recommend this to a friend