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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,611 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy pairing . Comfortable wearing. Stays put in ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Blue tooth wireless earpiece

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bluetooth, I use it all the time. Comfortable. Easy to charge, 6 hours of use before recharging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has great sound, pretty clear. Friends say they can hear me...

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Clear reception of calls received and made.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned other earpiece headsets but I really like the way this Plantronics fits my ear. The calls are clear and easily heard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for basic use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it mostly.. it does connect using iPhone only thing is volume button is lacking for goodness .. connects right away gives you 7 hrs of talk but it drains fast .. no directions on how to charge it so I had to google it online it’s simple the connection cable to charge it looks like your missing it but after 2 days realized all u have to do is plug end into one side of usb cable u use to charge iPhone if there was directions in the box I would’ve figured it out the plastic piece u fit into your ear does make your ear sore after a awhile I found and outer part to make it fit on outside of ear that works better .. this def could’ve been made a lot better .. it serves. The purpose I bought it for hands free driving .. but for price I would pass spend more money and buy a better model .. only big plus is it connects right away and pairs fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has clear sound for a small headpiece, fits comfortably,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product for business

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics is my favorite product for any Bluetooth ear piece. The sound quality and reliability is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! So far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only give the review 4 stars for now just because I've only used it for 2 weeks working from home now. Use this a ton for work many hours a day on and off the phone. For $60 (compared to other prices on similar BT headsets), can't beat it! Again, will review in a couple months if quality diminishes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bluetooth good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but have to charge it daily though. I like the way I can connect to two different device's. I like how it can switch from tablet to phone also. The speaker works well, no outside noise interferes. It works well for the price. I would definitely recommend to others to try out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works Excellent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound, charges fast, Very Reliable ! Great Bluetooth for the Money

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Nice headset I wish the volume could be a little bit louder.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had bluetooths before this one is more comfortable and stays in place easier. I have a longer talk time and don't have to charge as often.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, reasonably priced, does its job, would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for minimal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have a need for extensive use of a Bluetooth devise so the price of this unit was its selling point. It works most of the time but often drops calls. Callers say the voice quality is good and when it works I can hear the conversation ok on my end. It may be better to spend a little more.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      The headset itself can only request your phone to end a call when you press it's call control button, but if the headset disconnects from your phone or the call audio switches back to the phone that might be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.To do so: 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone and test. If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, it cancels out back ground and wind noise

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth works very well .I particularly like that it fits easily into the ear and doesn't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics M505

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from M165. Sound is awesome. This model only has 6 hr battery life as opposed to 11 hours on M165; but I could not be happier with the 505!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable, great sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Explorer 505 is a very comfortable headset with excellent sound quality. This headset is so comfortable, I forget I’m wearing it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and holds a charge for a long time. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Godd sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds, but there seems to be a bit of echo. No technical issues.

    I would recommend this to a friend