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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Explorer 505 Bluetooth Headset's sound quality, ease of use, and battery life. Many appreciate its comfortable fit and lightweight design, along with the Bluetooth functionality and affordable price. However, some users experienced issues with the maximum volume level and occasional connection problems. The headset's range and talk time also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,611 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Bluetooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear. Fits well in the ear after some adjustments.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    disconnect alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects a lot and does not stay charged for a long period

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      The disconnects may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. and test.

      You should be getting up to 7 hours of talk time for that headset. If you are getting less or the reset doesn't help with the disconnect issue, we can replace that device. You can use the following url to view how to replace the device.

      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement%2B&t=All&lang=en_US&popup=false&c=All Plantronics

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product only thing is that the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics - Explorer 505 Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing a wonderful job. The sound quality is great & the only drawback is that it makes my ear sore after wearing it for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, easy to connect, It has wonderful sound, I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Plantronics bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic piece at a great price. Good distance. Good battery time. Comfortable and not bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this brand of Bluetooth because it was inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BLUETOOTH FOR ME.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Bluetooth I have had yet. My last one was a Jarba Style that I had so much trouble with was ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to wear all day. Holds charge good. This is my second one and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality I recommend it very good sound quality. I really love it I recommend it for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    easy to use, great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit connected easily and has operated flawlessly since. Great sound for talking and listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth headset provides great service. Works great when I can't reach my iPhone to answer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better brands I have purchased at Best Buy. Good price, works good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth!! I'm completing this review 2 years, post purchase, and it still works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Serves it's purpose for talking on the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after owning a Bose Bluetooth that they no longer make. No comparison to Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good listening & sound quality. Reasonably priced. Does better job filtering out outside noise than more expensive ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father to use with his "dumb" phone in the car. It paired easily and is senior friendly once set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was just ok. Battery life is 7hrs. Ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Reliable connection. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantonics explorer is magical

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    look for a good blutooth headset for long time and final a have found this perfect headset is magical works

    I would recommend this to a friend